MUMIAN RiZhao Hotel

The hotel is located next to the Mixc and is very convenient. It is not far from anywhere. It is equipped with an underground parking lot that can directly reach the hotel room. The girls at the front desk are very responsive and the service is very good. They helped us send children's slippers and toothbrushes. The breakfast category is very rich and fresh. The breakfast platform guy saw that we brought children and upgraded two children's breakfasts for free. It was very considerate. Facilities: Very complete. Children's slippers and toothbrushes are provided. There are children's toys in the room. Hygiene: Clean and beautiful, the air is fresh, and the aromatherapy in the lobby smells good. Environment: A very new hotel with a sense of design. Service: Very considerate, welcome fruit and Tremella soup are provided when checking in. When leaving the hotel, the front desk lady also thoughtfully prepared water for us to drink on the way.

I was extremely dissatisfied with the check-out experience at Kapok Hotel Rizhao, especially the serious lack of service attitude and professionalism of the front desk staff. As the face of the hotel, the service level of the front desk directly affects the customer's check-in experience, and this experience was disappointing. The staff's proactive request for good reviews and asking for personal names to be added was extremely unprofessional, which not only did not comply with industry norms, but also damaged the reputation of the hotel. As a consumer, you should not be asked to give special treatment or extra attention when booking and paying for accommodation through formal channels. I hope that the hotel management can pay attention to this issue, strengthen employee training, and improve service quality to maintain the overall image of the hotel and customer satisfaction.

It's really beautiful! Haha! I think I'm really good at choosing hotels. Although the scale of this hotel doesn't seem that big, it is already a leader in the same level in Rizhao. Especially in terms of service, it is much warmer and more considerate than some highly rated hotels in Rizhao. You can also drink coffee for free. Thank you very much for helping to cut fruits in your busy schedule. Hey YK hehehe, I hope I can have a chance to stay next time!

I came quietly to Rizhao Kapok. The enthusiastic receptionist always smiled at the strangers I had never met. Her sincere welcome went straight to the depths of my heart, and the sweet hot tea moistened my dry heart. This world is ruthless. Thank you for the warmth and help you brought to me, a stranger. I sincerely hope that you will be cherished by the boss. Don't be like me, just a sad and helpless cow. In the beautiful and comfortable room, but the toilet is a little dirty, but it doesn't matter, I slept and left quietly again, just as I came quietly.