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W San Francisco
4.3/5135 Reviews

W San Francisco

South of Market San Francisco|0.9km from American Conservatory Theater
I used to be a frequent guest at the W SF back when it was Starwood but had not visited since Marriott took over the W Brand. I did try and stay last year but before arriving I read that the restaurant was closed and I asked the hotel what they were doing as an alternative, but they had absolutely nothing for Platinum Breakfast (other than 1k points per stay which is a HUGE downgrade), so I opted for another hotel. I had high expectations for this stay as I had previously loved this hotel, but as a frequent traveler in Marriott brands and having one of their Highest Elite traveler statuses (and staying at W Brands lately), I knew service levels were still suffering post pandemic. Unfortunately, it started low right from the beginning. I had confirmed a Studio Suite in advance. When I arrived, I was given a corner room that almost seemed smaller than standard rooms (Room 2109). I inquired about upgrades to larger rooms, and I was told no, because it was a busy weekend, and nothing would be available. I checked on the app and saw that every room type was available for the length of my stay and beyond. I was basically DOWNGRADED. Once settling into the room, then I realized the major issues. Smaller rooms should be easier to clean, right? Well, this one not only had carpet stains, but I quickly found out that the ”Marriott Commitment to Clean” was actually a Commitment to Ignore. Not only were their stains on the carpet and dust and dirt in the windowsills, I found a previous guest's room keys sitting on the counter. Obviously, the room was just ”re-set” and not inspected or cleaned at all. I guess the promised sanitizing was out of the question. We then went to get some ice and noticed that the ice bucket was half filled with standing water. It was disgusting! Thats not the worst part, I then found a pair of women's ”play-style” lingerie slightly soiled sitting on the floor by the sofa. I mentioned the cleanliness issues to the Front Desk, but the representative simply stared at me and then asked if there was anything else I needed? I should have been a bit more insistent that they take it down, but I was so shocked I did not. The room setup, although smaller than what I wanted and pre-confirmed, was also not great. There is no storage at all other than the closet. There are no drawers at all or other places to keep clothes or anything else. If you have two suitcases, you are going to have to keep them out as there is no place to put them in the closet. Other than the Front Desk and Room Condition, we had a nice stay, although the Room is really what we paid for. The rest of the staff we interacted with were friendly and helpful. The breakfast staff were great, and the food was amazing! Kudos for them for sure! Actually, the only place I was every recognized or thanked for being a Marriott Elite was from the hostess at Breakfast. The bellhop was also quite nice and helpful when we checked-out and needed to store lugga

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Explore Guest Reviews of Hotels in San Francisco

Searching for hotels near American Conservatory Theater? Compare room rates and reviews to find your ideal stay.
JW Marriott San Francisco Union Square
4.1/5107 Reviews
San Francisco Downtown
It is not very good. I thought that San Francisco lived comfortably. I used to have a good impression of the Marriott brand. But this Marriott hotel is too old. When I booked it, I can live for 4 people. As a result, 2 people feel that the room is too small compared to Shanghai. The Marriott is too far away, and the price is high. In short, after booking a hotel, the old hotel is not good.
HI San Francisco Downtown Hostel
4.2/583 Reviews
San Francisco Downtown
The location is very good. There are security guards at the door. Although there are tramps nearby, it is safer if you don’t go back too late. Many international friends, many free activities, many friends who travel alone, simple but very good breakfast.
Super 8 by Wyndham San Francisco/Union Square Area
3.6/551 Reviews
San Francisco Downtown
This Super 8, like most, is just a place to lay your head at night. The lobby was very small, the room was very small, not enough room for a chest of drawers. It was clean, the bathroom was updated and spacious. A small desk and chair. The breakfast had the basics except no waffles. San Fransisco is expensive, this room was not, so you get what you pay for. It worked well for us since we were gone from morning till night. The neighborhood is typical downtown. Busy with commuters and homeless, but we felt safe. Close to cable car, street car and bus lines. China town not far.
Holiday Inn Express San Francisco Union Square
4.1/5111 Reviews
San Francisco Downtown
I don’t know how, but people who work on the front desk either don’t communicate between each other or don’t speak good english. I accidentaly left a jacket in the hotel and noticed it the day after checking out. I immediately contacted the hotel and when they told me they found it, I arranged the postal service to pick it up and send it to me (even though I still don’t understand why I had to arrange everything instead of the hotel sending it to me). I had some trouble with the postal service so I figured out it would be easier if my friend that just arrived to SF picked it up for me. So they called the hotel, quite a few times. Every time the front desk would give a different response (first, that they have the jacket, then that they don’t, then that they DON’T KNOW if they have it….) and then the last: we have it, you can come pick it up. My friend came the next day and got yelled at, that they don’t have the jacket and how SHE DARES COMMING a month after I checked out. I have to mention that I tried e-mailing the hotel a few times, but it seems that they don’t check the only e-mail adress they have. Since it seems that I have to give up my brand new jacket (I live in Europe and I don’t know if I will ever be back there), this is the only thing I could’ve done. The hotel itself is okay, rooms and beds are just fine.
Hilton San Francisco Union Square
4.2/595 Reviews
San Francisco Downtown
Location of the hotel is good. As told, left side of the hotel is more safe than the right side as there are not many homeless people on the left side. The hotel provides daily cleaning and refills bath amenities automatically. The air conditioning is quite cool but can be adjusted, nevertheless, the blanket is not thick enough which slightly affected sleeping quality.
Herbert Hotel
3.5/5102 Reviews
San Francisco Downtown
In the Sanfan that ghost place should be OK, after all, the price is here, there is nothing else to say, the conditions of the big capitalist countries are not as good as the domestic, 1234567

Frequently Asked Questions

San Francisco Travel Guide

Looking for hotels in San Francisco? Trip.com is a great place to start. Planning a trip to San Francisco? Located in United States, San Francisco is a well-known and vibrant city. San Francisco is a city with tons of tourist attractions. You'll never want to leave!

San Francisco International Airport is the primary airport in San Francisco. Besides flying, taking a train to San Bruno Bart Station is one of the other major methods of transportation.

You don't have to worry about accommodations when traveling to San Francisco. Here, there are more than 269 hotels for you to choose from. The local average price is 285 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 8 five-star hotels in San Francisco at an average price of 620 USD per night. There are 60 four-star hotels in San Francisco at an average price of 441 USD per night. There are 79 three-star hotels in San Francisco at an average price of 262 USD per night. There are 84 two-star hotels in San Francisco at an average price of 177 USD per night. As a popular tourist city, San Francisco has many renowned chain hotels. Howard Johnson is the top choice of many travelers in San Francisco. Howard Johnson is the most popular brand among tourists. The Westin St Francis on Union Square in San Francisco is a favorite among Trip.com users. Hyatt Centric Fisherman's Wharf San Francisco is also one of the most frequently chosen hotels.

In the city center of San Francisco, you'll have easy access to Hayes Valley, San Francisco Federal Building, San Francisco City Hall. For short trips in San Francisco, Redwood Shores, San Francisco Bay, Big Sur are all good options. The most famous attractions locally are Golden Gate Bridge, Chinatown San Francisco, Union Square. Commercial areas like Napa Premium Outlets, HYATT House Belmont/Redwood Shores, San Francisco Premium Outlets are ideal places to buy souvenirs.

Average seasonal Temperature

• Spring: 56.71°F during the day, 50.67°F at night

• Summer: 61.23°F during the day, 54.43°F at night

• Autumn: 64.9°F during the day, 58.08°F at night

• Winter: 59.77°F during the day, 53.26°F at night

Average seasonal Rainfall

• Spring: 48.515747 cm

• Summer: 9.224409 cm

• Autumn: 1.0748031 cm

• Winter: 35.55118 cm

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