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5 star

The Singapore Edition
4.5/549 Reviews

The Singapore Edition

Orchard Road Singapore|0.1km from Asia Ancient
I find this property very difficult to rate we had high expectations. I guess we looked at the room rates and we just figured there would be a lot more to offer the property is very minimalistic. Can’t say much about the staff because the hotel is so new but they definitely need more experienced management for sure, I’m a Titanium Elite member so I did get an upgrade to their basic suite. The rooms and the property has no sound insulation so you can hear everything in the hall everything in the rooms next-door to you for that reason alone I would not return. I was told if I wanted further upgrade I could use my suite Night awards they have a promo going on But then was told after ,we don’t control that Marriott controls that which I know they do but it did say it was available but what they had done after me requesting about 10 times for the upgrade instead of honoring what they said they gave it to someone else two hours prior to check and bragged about it see below I did ask the management what I did wrong Anything? Or what do I have to do next time? But like I said the management is very new and inexperienced so I didn’t get much benefit of asking that question I think it’s an overpriced property in my opinion they won’t survive not at the rates I see some rates entry-level thousand dollars $1200 depending on the dates, no way in a million years is this property command those kind of dollars we come to Singapore 3-4 times a year we stay around 80 nights I won’t be visiting this property again anytime soon. as well Not crazy about the location and if it rains you’re at luck we didn’t try the restaurant there wasn’t much on the menu Have a look at it so I can’t comment on that, no buffet breakfast included no lounge just don’t see the value at all, but if you want your milk because they don’t leave milk in the room for your coffee, I suggest you order it an hour in advance. Check out is 12:00 to me a 2 star or 3 star has 12:00 check out.the spa is basic very small only few people can fit in jacuzzi, maybe three in the Steam and the bathroom utensils or something you would see again in the two or three star hotel again very disappointing.PS before you go to bed check that they’ve left coffee or sugar in your room so that way when you get up in the morning and you find there’s nothing there you won’t have to wait an hour to get it. It’s hard to believe they don’t even leave milk in the room. You have to call up for it every morning.
Conrad Singapore Orchard
4.6/5117 Reviews

Conrad Singapore Orchard

Orchard Road Singapore|0.24km from Asia Ancient

Latest booking 23 hrs ago

Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.
Four Seasons Hotel Singapore
4.7/5316 Reviews

Four Seasons Hotel Singapore

Orchard Road Singapore|0.24km from Asia Ancient
For the price that the guests are able to fork out for this hotel,  one might expect them to be able to behave with some decorum/manners, or at least with some social responsibility. But this was certainly not the case during my encounters with some of the guests in this hotel.  Once, I encountered someone as he came out of the lift, and i could hear him coughing along the corridor as the lift doors closed.  Please wear a mask.  On another occasion, someone entered the lift, coughing heavily inside that enclosed space.  Please wear a mask. In both cases, the guests didn't even bother to cover their mouths. Thirdly, when I was checking-in, someone simply stretched out her hand to put her card on the counter, stood there for a while, before muttering ”check-out”, and left. Perhaps i was transparent and she could not see that the receptionist was serving me. Such entitled behavior. I was somehow reminded of how a prankster handed Theresa May a P45 during her party conference in 2017.  Fourth, someone barged into the lift while I was walking out, as though assuming that it would be empty. Next, I ordered takeaway lunch at Jiang Nan Chun, and the server told me that I was using an older menu when it clearly wasn't. It just happened to be a discrepancy between the physical and online menu, and told me to use the physical one instead (which I wasn't shown beforehand). I had encountered a similar price discrepancy at another establishment, and I believe that it would do good for the staff at Jiang Nan Chun to learn from them: What the other establishment did was to admit that the price discrepancy was their error, and that they were going to honor what they had published online.  Later on, their boss told me that ”when something like this happens, we honor it, and investigate or rectify it later”.  I'm also perplexed/baffled about how the restaurant staff at Jiang Nan Chun had assumed that I was only ordering food for 1 person, especially when there were 6 dishes involved. Thirdly, I ordered takeaway from one-ninety, and the server asked if I wanted it sent to the room. I was told that the price would be the same regardless of whether I brought the food up myself or whether it was delivered to my room, so I opted for the latter.  Therefore, it came as a shock when I saw that I needed to pay service charge for the takeaway. When I enquired at the restaurant, they said that it was because I had asked for the food to be delivered to the room (when I was told by someone else that there would be no difference in price if i had collected it myself). The hotel eventually refunded me the service charge, but this misunderstanding could, and should have been averted with clearer communication. The rooms are a bit old, with cracks on the window/tables, but otherwise quite nice and spacious. It wasn't exactly clean though,  dust and some sticky substance on the window, some dust on carpet and certain things that might have/could have been animal fur (although the operator said that this was not the case). Breakfast was good, and most of the dishes were very nice. But it was rather inconsistent. For example, my hot chocolate had choco flakes in them, but my partner's didn't have any. Upon enquiry, the server said that perhaps they had ”forgotten” to put them inside. A better level of service would have been to asked if we wanted a replacement (i told the server that we didn't want anymore, just in case she decided to bring one for me later on) Having said all that, I was genuinely surprised during turndown service. I put my computer mouse on one of their magazines, as the table was quite slippery. When I came back from dinner, this was replaced with a mousepad. The first time I've experience this in a hotel.

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Pan Pacific Orchard
4.3/5324 Reviews

Pan Pacific Orchard

Orchard Road Singapore|0.37km from Asia Ancient
My recent stay at the Pan Pacific Orchard, Singapore, was an experience that beautifully encapsulated luxury, comfort, and impeccable service. Nestled in a prime location, this hotel stands as a tranquil oasis amidst the bustling cityscape of Singapore, offering easy access to the vibrant Orchard Road shopping belt and a plethora of dining options. From the moment I stepped into the elegantly designed lobby, I was greeted with warm smiles and an efficient check-in process that set the tone for a memorable stay. The hotel's commitment to excellence was evident in every detail, from the tastefully appointed rooms to the thoughtful amenities that cater to the needs of modern travelers. My room offered a breathtaking view of the city, with floor-to-ceiling windows that welcomed natural light and showcased Singapore's skyline. The room was a perfect blend of comfort and style, equipped with a plush bed, a state-of-the-art entertainment system, and a spacious bathroom that featured a luxurious rain shower. Dining at the Pan Pacific Orchard was a culinary adventure. The hotel's restaurants and bars serve a wide range of cuisines, from local delights to international fare, all prepared with the freshest ingredients. The breakfast buffet was a highlight, offering an extensive selection that catered to every palate. The hotel's facilities, including a well-equipped fitness center and a serene outdoor swimming pool, provided ample opportunities for relaxation and rejuvenation. The pool area, surrounded by lush greenery, was a peaceful retreat where I enjoyed leisurely swims and relaxed on the sun loungers. What truly set the Pan Pacific Orchard apart was its exceptional service. The staff went above and beyond to ensure my stay was comfortable and enjoyable, always attentive and ready to assist with any request. Their genuine hospitality made me feel welcomed and valued as a guest.

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Explore Guest Reviews of Hotels in Singapore

Searching for hotels near Asia Ancient? Compare room rates and reviews to find your ideal stay.
Mercure Singapore on Stevens
4.3/5658 Reviews
Orchard Road
Situated away from the busy streets of Singapore, Mercure on Stevens offers a comfortable stay with all the basic necessities you need. Comfortable bed and pillows, extensive choices for buffet breakfast, a convenience store nearby and MRT, this hotel will surely make your stay worthwhile in SG. I really recommend this hotel to travelers who prefer peace and quiet.
voco Orchard Singapore, an IHG Hotel
4.3/5238 Reviews
Orchard Road
great and clean facilities, staff response time to request was excellent throughout the facilities, a special mentioned to Ali and Josephine of Club Level for their attentiveness. Will come back again but of course without the swift-mania that cause the price to spike to unreasonable levels.
Novotel Singapore on Stevens
4.2/5261 Reviews
Orchard Road
This is actually my 2nd time staying in this hotel, very clean and nice! The hotel is near the bustling road of orchard so can just take a walk down! The staff were very friendly and nice, the check in process took less than 10mins! Very efficient and fast, didnt have to wait at all! The room was very nice and clean, would definitely come back again! ;)
Vibe Hotel Singapore Orchard - by Far East Hospitality
4.4/5353 Reviews
Orchard Road
It’s our first time here and we will definitely come back again. Stayed for 5 days & 4 nights. We’re very happy and satisfied with our stay. The location is very good and convenient, its only five minutes walk to Orchard Rd. The room was very nice, looks like it just renovated. Pillows and bed were very comfortable. There’s also a Nespresso machine in the room. Breakfast buffet spread was good. Staff were very welcoming, friendly and attentive. The bonus part is that we get full access to the pantry (24 hours) where you can take anything (they have all kinds of drinks & snacks)
Artyzen Singapore
4.6/579 Reviews
Orchard Road
Booked this newly opened hotel for staycation. All the rooms are equipped with a balcony. The rooms are clean. The staff there were all friendly and approachable. They are very fast and efficient. Ordered a room service. The beef taste damn good. The room is so comfortable and everything is hi tech even for the toilet bowl. I love the infinity pool. They have glass bottom. Overall I enjoyed my stay there!
Orchard Rendezvous Hotel by Far East Hospitality
4.3/5956 Reviews
Orchard Road
I managed to book the club room at a very good rate which was very value for money as the room is very spacious, clean, with balcony, including breakfast, light refreshments, evening cocktails, 2pcs of laundry daily. The receptionists and staffs in the club lounge were very friendly and helpful. I was given late check out until 2pm as well. I have stayed in other hotels in Singapore under Far East at higher price but Orchard Rendezvous has the best value and service. Highly recommended!

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