Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, take advantage of the hotel's convenient on-site parking facilities. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel. Each day, arise to a delightful complimentary morning meal at Escala Tagaytay. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Throughout the day, engage in the entertaining activities available at Escala Tagaytay. Unwind by the pool at hotel and cherish a leisurely moment.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.
GGuest User2023.12.16
If you want to go somewhere quite and just chill this is the place to be. It has a stunning view of Tagaytay. The only down side is their pool has no heater so it would be freezing as expected lol. Their in house Spa inside the hotel is a super plus, super relaxing and not iver priced. I also love the food at their restaurant, I ordered a lot lol. Complimentary breakfast is standard. Parking lot is spacious when we came in. Area is accessible to nearby Tagaytay spots. I will definitely comeback if I am in the area.
Located in Tagaytay, The Lake Hotel Tagaytay is on a lake, a 2-minute drive from Sky Ranch and 6 minutes from Our Lady Of Lourdes Parish. This hotel is 3.6 mi (5.8 km) from Ayala Malls Serin and 4.2 mi (6.8 km) from Pink Sisters.
Be sure to enjoy recreational amenities including an outdoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by Al Dente by The Lake, a restaurant that specializes in Filipino cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.
GGuest User2023.04.10
We stayed at the hotel to attend a wedding a few minutes away. Hotel staff were generally friendly and helpful. The welcome is warm, though the individual standing guard at the gate could be a little more friendly. The hotel property is spacious and has a great view of the Taal lake, with the obligatory IG fixture on their lawn. It's obvious that the staff has experience in taking photographs of people and the scenery. Parking is ample, but not shaded. So the sun does beat down on vehicles. Best to keep the windows slightly open to let out the hot cabin air out. The hotel room is well equipped. Clean and functional. Room is well appointed. The pushbutton curtain is a welcome detail. Half finished renovations have marred the view from the balcony, but if doesn't totally ruin the overall experience. Noise suppression is a problem, as you can hear echoes from the lobby quite easily. The card receptacle was either disconnected or not working, as it did not shut off the electronics when the card is removed. TV viewing is juggling with two separate remotes instead of a universal one. No compendium in the room. Bathroom is clean and equipped with amenities. The Bathtub drain mechanism though needs to be attended to. Hot water is not as much as desired, but it does serve its purpose. WIFI in the room and around the hotel are not the greatest, for casual surfing and social media postings it's ok. Breakfast was ok, with the usual fair you find at other hotel properties. Pancakes could be better. The offerings didn't feature much local specialties. It would be good if the coffee is what Batangas was famous for. Sugar substitutes also would be nice. Waitstaff seems to not have a common theme in terms of uniform. At least they were prompt and present went needed, not dragging their feet when working. Unused furniture cluttered the corners of the dining space, making the audio equipment near the open gangway painfully out of place. The pool is beautiful. Not temperature controlled, but placed well enough to be under the sun most of the time. Not much space to go sunbathing. Clean towels are provided. Even though it's not a deep pool to begin with, there is a 'lifeguard' on duty. he could be a little more cheerful and approachable. Bathers though are in full view of the dining guests. So expect to be observed by the people inside in case you have a shapely figure. Safety signs are not that obvious. The Rules and Regulations poster could do with an update. It would be nice if the room had a compilation of literature that would recommend places to go to, places to eat nearby. A local map even. The hotel needs to clean up in terms of polish.
With a stay at Wind Residences by SMCo in Tagaytay, you'll be within a 15-minute walk of Sky Ranch and Summit Ridge Promenade. This aparthotel is 2 mi (3.3 km) from Olivarez College Tagaytay and 2.1 mi (3.4 km) from Ayala Malls Serin.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and an outdoor tennis court.
You can enjoy a meal at the restaurant serving the guests of Wind Residences by SMCo, or stop in at the grocery/convenience store.
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 18 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Conveniences include desks and electric kettles, and housekeeping is provided daily.
JJ*y A****n2024.08.23
Nice location, Nice view.. Sky Ranch and a Robinsons Supermarket is nearby but if you want to eat out in local restaurants there are also a lot nearby.
87 review
3.6/5
Price from
€16
per night
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With a stay at Tagaytay Wingate Manor in Tagaytay, you'll be within a 5-minute drive of Sky Ranch and Ayala Malls Serin. This hotel is 2 mi (3.3 km) from Olivarez College Tagaytay and 2 mi (3.3 km) from Summit Ridge Promenade.
Be sure to enjoy recreational amenities including an outdoor pool and a waterslide. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Hop aboard the shuttle (surcharge) and get to the casino or shopping center in no time.
Grab a bite to eat at The Manor Cafe, a café where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Tagaytay? This hotel has 100 square feet (9 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 24 individually furnished guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
GGuest User2023.01.31
Stayed at this place just this weekend and we really had fun. One thing that stood out for me was its tranquility. it being situated around 2km off the main road is not really a drag. Perfect if you really want some peace and quiet. Our room is just ok, the beds are nice and comfy. The TV only had cable channels, but we did not go there to watch TV :) The pool is not that big but even there were other guests, we almost always had the pool to ourselves. Maybe because it was cold. The people are nice, the guard even helped in carrying our things to our room. We had our breakfast outside, so maybe will try theirs next time. Overall the stay was nice and we will definitely come back!
With a stay at Royale Parc Hotel Tagaytay in Tagaytay (Silang Junction South), you'll be within a 5-minute drive of Sky Ranch and Summit Ridge Promenade. This spa hotel is 1.2 mi (1.9 km) from Olivarez College Tagaytay and 1.3 mi (2 km) from Ayala Malls Serin.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool and a spa tub.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and coffee/tea makers.
GGuest User2023.09.11
My last visit was 2 years ago.. and yesterday I tried it again (Sept 11-12) When we arrived the room is not yet ready and waited for 20 mins before releasing the room. The FO duty gave me the WIFI password for 2 devices only. while waiting we already connected to the wifi however when we arrived at the room the signal is so week and no internet connection. We called assistance, the IT officer went to our room and check.. He offered other wifi connection but still not working.. He went to our room thrice but the connection is not FIXED. ” wala man lang pasensya na po Maam,. kasi ganito ganyan,,,... Ang sabi lang niya is ”Malakas naman po ang internet bakit kaya di naconnect?” Connected naman daw ang phone nya bakit samin ay hindi. Para sabihin ko lang din Hindi outdated ang phone namin and Samsung naman. I am telling you dis cuz ito din nagig problem ko from last stay ko.. And ngayon di pa padin nag babago, walang improvement. Second, BOTTLED WATER. Nilagay namin sa ref yung 2 tubig then nung iinumin na namin.. don lang namin napasin na bawas na pala ung isang bote. Then sakto may dumaan na housekeeping sinabi ko ung about sa tubig. and yes wala nanaman sinabing ”pasensya or whatsoever” wala kumuha lang sya ng tubig.. tinanong ko pala sya kung libre lang ba ung tubig kung mag add sabi nya OO so pinalitan naman nya ung tubig namin 4 na bote ang binagay nya.. so ito na nga Gabi na ubos na ang tubig namin,. tumawag ako sa FO to refill again the water and sabi is MAY BAYAD na daw. Php 70 isang bote ng Summit Water 500ML. WOW. I am also working sa hotel pero ang tubig is libre kahit gaano kadami ang hingin.. my bayad man ang tubig pero un is kung ung branded talaga na bottled water. 500 ml na summit is 15 pesos lang... So namahalan ako.. ginawa ko nag padeliver nalang ako. Third, Last day.. I ask the FOA if possible for late check out. 1PM lang naman.. Ang sagot lang nya sakin is ... Ay Maam, hindi ko po alam tatanong ko lang po sa Supervisor. But nung time na un is sya palang naak duty so sabi ko babalikan ko nalang sya.. So, Over all.. I think, NEED ng staffs nyo ng training on how to answer queries.complain,concern ng guets.. Okay naman ung hotel nyo sana kaso if ganon ang staffs nyo pumapangit ang Image.
Stop at Quest Hotel Tagaytay to discover the wonders of Tagaytay. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. To be found at the property are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, 24-hour front desk, car park. Mirror, slippers, towels, closet, smoke detector can be found in selected guestrooms. The property's peaceful atmosphere extends to its recreational facilities which include outdoor pool. Quest Hotel Tagaytay combines warm hospitality with a lovely ambiance to make your stay in Tagaytay unforgettable.
NNhinia Aderes2024.08.06
Overall experience was excellent. I really appreciate the staffs especially the receptionist or lobby area. They are very accommodating, lively and kindness.
The Baker J breakfast was delicious but the juice and coffee has nothing special. The price is also expensive.
I think the only thing I didn't like is the location, because there's no beautiful view near at the hotel and even tourist spots are too far but still the place was good. Thanks!
With a stay at Lee Boutique Hotel Tagaytay in Tagaytay, you'll be in the business district, within a 10-minute drive of Sky Ranch and Olivarez College Tagaytay. This hotel is 0.9 mi (1.4 km) from Ayala Malls Serin and 1 mi (1.7 km) from Our Lady Of Lourdes Parish.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall.
Satisfy your appetite for lunch at the hotel's restaurant, Oui, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 19 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2021.06.20
We had a wonderful stay in Lee Boutique Hotel. The room that we got in was a 2 bedroom suite with sala, small dining area and 2 rest rooms which is almost comparable to rooms in 4 to 5 star hotel. Room ambiance was so good, our kids even preferred to eat meals inside the room instead of dining out. The beddings are so soft, smooth and smells good that we're able to sleep comfortably. Its just an overnight stay and we can say that we've got the relaxation that we wanted. Thank you Lee Boutique staff for nice accomodation. We will surely consider going back to this hotel on our next visit.
With a stay at Estancia Resort Hotel in Tagaytay, you'll be within a 10-minute drive of Sky Ranch and Olivarez College Tagaytay. This hotel is 0.9 mi (1.4 km) from Orlina Museum and 1.2 mi (1.9 km) from Ayala Malls Serin.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a sauna.
At Estancia Resort Hotel, enjoy a satisfying meal at the restaurant.
Featured amenities include complimentary newspapers in the lobby, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 49 guestrooms. Bathrooms have hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided on request.
SSebastian2023.03.22
I had the pleasure of staying at the estancia Hotel recently and was thoroughly impressed by the outstanding experience it provided. The friendly staff greeted me with genuine smiles and ensured a smooth check-in process, instantly making me feel welcome.
My room was tastefully decorated with a harmonious balance of modern aesthetics and homey comfort. The bed was incredibly cozy, guaranteeing a restful night's sleep. Thoughtful amenities, such as complimentary Wi-Fi, a well-stocked minibar, and premium toiletries, added a touch of luxury to my stay.
The hotel's on-site restaurant offered a delicious variety of dishes made from fresh, locally-sourced ingredients. I especially enjoyed the diverse and sumptuous breakfast buffet that catered to different tastes and dietary needs.
Conveniently located near popular attractions and public transportation, the Hotel made it easy for me to explore the city and enjoy its vibrant atmosphere. Overall, I wholeheartedly recommend this hotel for its outstanding service, comfortable accommodations, and exceptional value.
Located in Tagaytay, Anya Resort is in a rural location, within a 5-minute drive of Orlina Museum and Olivarez College Tagaytay. This spa hotel is 4.3 mi (7 km) from Sky Ranch and 2.2 mi (3.5 km) from Our Lady of Manaoag at Tierra de Maria.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a 24-hour health club, and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and lifeguards on site.
Enjoy Spanish cuisine at Samira By Chele Gonzalez, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tagaytay? This hotel has 0 square feet (0 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 76 air-conditioned rooms featuring minibars and flat-screen televisions. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
FFrdslqn2023.06.18
It would be my 1st review and 1st booking with Trip.com, and I am pleased it was such a memorable stay at Anya Resort. The resort was so relaxing, and I loved the amenities, especially the swimming pool; it was a heated pool even if you swim at night. Also, all the staff is very accommodating wherever you go if day sees you they don't hesitate to greet you. It was a pleasure that they gave us an exclusive breakfast buffet in Anya Elite Club Lounge even though we are not an Elite member in the club lounge. My fiance and I enjoyed staying at the hotel. Anya Resort is one of the best resorts we've visited so far. We're planning to come back again soon. Before I end this review, thanks again for all the complementaries you've given us.
Thank you, Trip and Anya Resort.
With a stay at The Park - Silang in Silang (Puting Kahoy), you'll be a 5-minute drive from Ayala Malls Solenad and 8 minutes from Vista Mall Sta. Rosa. This spa hotel is 5.4 mi (8.7 km) from St. Benedict Parish Church and 7.3 mi (11.8 km) from Enchanted Kingdom.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 indoor and 2 outdoor swimming pools and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
At The Park - Silang, enjoy a satisfying meal at the restaurant.
The front desk is staffed during limited hours. Planning an event in Silang? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 34 air-conditioned guestrooms. Bathrooms have complimentary toiletries and slippers. Conveniences include complimentary bottled water and a turndown service, and housekeeping is provided daily.
GGuest User2023.12.25
I booked this resort for the family for Dec 24-25,2023 . My plan is to spend our Noche Buena in this resort. I made the right choice. I got 3 rooms. I was amazed of the space! It’s spacious and clean. The AC is in perfect condition and super cold. The staff are all accommodating and efficient. Very friendly too! I love this resort bcoz it’s also pet friendly. Pur Noche Buena was a success too! The food’s good too. I highly recommend this resort for family get together, holidays, barkada get together, etc!
Very Good
26 review
4.2/5
Price from
€35
per night
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Latest Reviews for Tagaytay hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
4.5/5
Excellent
GGuest UserThe place is still the same and perfect for families.. The staff gave a little suprise for my son. A welcome birthday greetings with balloons. The breakfast was good and loved by my mother in law (better than a well known hotel in manila) simple but tasty. . Still the same as before with the bonfire marshmallow activity. The only downside for the recent stay was with the farm side area near the ducks and iguana. The place was not quite clean for this visit ( not totally clean since knowing the ducks and chicken were raoaming freely.. or maybe atleast spray the pathway as my son was not able to take the smell) as compare to our last visit my son was able to feed the ducks and chicken around that area.. Two consecutive days of visit to that area is still the same smell.. Other than that all the staffs were nice and room facilities was clean and nice!
GGuest UserThe room was very basic and small with hardly any space to walk around. However, it was at an acceptable level of cleanliness. The walk area around the main building is nice. The staff was friendly and welcoming. We were served a complimentary welcome drink and breakfast the next morning. The only downside is the location. At the time of booking, I didn't realize it would be so far outside. There are hardly any fast-food restaurants within walking distance so had to take the tricycle.
GGuest UserBooked a room on the third floor, it was a bit hard to go up, the room pillars were a bit too much, the height was a bit short, the tall people were easy to hit their heads, the health was quite clean, the big terrace was very good, it was also booked for the terrace, a little disappointing It was a few days to rain every day, and the experience was a bit discounted. It’s cold, oh yes, I went to New Year’s Eve with my friends, I didn’t book a room on New Year’s Day 😂
DDiana VillarI requested to get the best view of the taal lake and they gave us the best room, it was perfect! It has a spacious balcony and the view was simply breathtaking. The hotel is located off the main road secluded on a hilltop which makes it quiet and private, perfect if you're seeking for a peaceful stay. Wifi is patchy inside the room but I don't mind, and besides may tv/netflix naman kaya it's fine. All of the staff were very welcoming and attentive. Foods were quite limited but they were good lalo na yung bulalo and kare kare. We had our dinner inside the room, para quality time na rin.
Overall, we enjoyed our stay and will definitely go back.
Rrenzie22✅ we went there via commute, the place is accessible and easy to find. ✅ staff are friendly and attentive ✅ hair dryer by request ✅ we tried the other resto, bella ciao, a bit pricey but at least their food was decent. ❎ very small room. feels like im staying at a motel. i requested for a room with balcony. the balcony was very small and has a view of i dont know how to describe it. ❎ the hotel resto, organico gourmet, is meh . we ate there upon checking in, my bbq tasted ok and tender. but on the other order, meat was very hard. there are items on the menu that were not available. the coffee is just sad. oh God why!? ❎ a father and son was stucked at the elevator when there was a power outage. they have a generator but i didnt feel the sense of urgency to help them get out of the elevator asap. i felt sorry for them esp for the toddler as he seemed traumatized by what happened and he kept on crying ❎ pool was small and not heated (considering it's location) but it was ok. until it got very crowded because it is shared with the tenants from the residential area (some rented it out as guests). i hope you do something about it. may be have a different pool exclusive for hotel guests only. shower area was far from the pool, doesn't have any written directions as to where it was. so some just went straight into the pool without showering first. it was also very slippery, so i suggest you put something on the floor to prevent accidents. the area behind the glass of the pool was very dirty . not enough resting area or tables and chairs where we can put our things. ❎ since there was no towel exclusive for pool use, we had to bring our towel from our room. i called front desk to ask for a new towel since the other one was soaked already because we used it to dry ourselves from the pool. they are charging 50pesos for an extra towel. i mean really? overall, it was a bit expensive hotel but the experience didn't match the price. sorry but i will never go back and will not recommend it to anyone.
NNikkoLabWe had the best time. The view was perfect and the room was well sanitized.. we just encountered a problem with the wifi and aircon but the engineering department solved it even during the evening.. Thank You so much!!!
TTeam BanezJust checked out from a stay at the One Ta***tay Place Hotel. This place had its contrasts, so it's difficult to give a simple good or bad verdict.
Firstly, let's commend the staff. Their service was top-notch – always available, ready to help, and maintaining a positive attitude at all times. We had inquiries and requests that were accommodated promptly and efficiently. They are genuinely an asset to this establishment.
On the other side of the spectrum were the amenities and the room. It seems that the hotel could benefit from some much-needed refurbishments. Signs of wear were noticeable in the room furnishings and certain areas in the hotel. They weren’t a deal-breaker, but they did detract from the overall impression.
Another plus side of One Ta***tay Place: its location. It's perfectly nestled close to the most scenic vistas Ta***tay offers. Its proximity to major attractions is a bonus and is something that future guests would definitely appreciate.
In conclusion, One Ta***tay Place might not be a picture-perfect stay but it offers a decent, service-oriented experience, and uses its location to great advantage. A few upgrades could definitely elevate the guest experience.
Would I come back? Yes, though I do hope to see some improvements next time around. For the price, service, and location, it's still a considerably good deal.
GGuest UserUpon our arrival, the person in charge of the reception asked for our reservation. He handed us the key. Beyond the reception area is a room that has tables and chairs for those who want to catch up with work. Lobby was impressive for an econo hotel, with beautiful artworks (did not take note nor photographed it) and impressive ornaments and jars. I also saw the veranda with tables and chairs. The room was clean and also has a local wonderful painting. We were provided with towels and toiletries. You need to bring your own towel if you want a good one. Water heating was fine. Wi-fi/internet is strong I stayed in the veranda in the morning because network signal was better.
AA. BibiIt was amazing! I love the place I booked to stay. Extremely pleased with the location. Highly recommended. Its a corner villa and it was very quiet and peaceful. The care taker was a lady called Chorna and its gated so you can be assured of the security.the security guards were very good. It is safe, its a peaceful heaven. I will definitely be back. Thank you and well done to Hampton Villa. The cleanliness of the place is great and it's a true get away. The 2 bedder villa was fully furnished too.
GGuest UserHONEST REVIEW to help those who are looking for Accommodation & Events Place for their future events. 1. SAFETY & SECURITY a. Gates are always open & NO GUARDS ON DUTY. Nearby residents can go run in and out without them noticing. b. Some Sliding doors do not have lock (*Room with Veranda) c. NO OFFLIMIT SIGN / CAUTION for veranda with broken door on 2nd floor. d. NO Fire Escape Signs, Room Evacuation Plans, etc. 2. ROOM a. Neat but OLD b. Some rooms DO NOT HAVE WINDOWS for ventilation c. Old towels d. Bathrooms are FILTHY and CREEPY e. FAULTY shower doors f. Bath Tub and shower area are FILTHY g. NO WATER specifically in Morning around 3 a.m. h. Poor acoustics with its thin walls and doors, you can hear the other room's tv. i. Not PWD friendly. High and not compliant PWD ramps and stairs. 3. EVENTS PLACE a. Good Price for the Package b. Gardens are well trimmed and maintained. c. Has installed Curtain Drapes as stated on the Package d. Spacious Venue e. Chandeliers are NOT WORKING on the day of the wedding (*thanks to the Lights & Sounds that made it unnoticeable) f. Airconditioned Venue but SOME ARE NOT WORKING and has LEAKS inside the events place *the Hotel only provided a pail as temporary solution and NO CAUTION/WARNING SIGNAGE g. Comfort Rooms - NO HOTEL PERSONNEL WAS ASSIGNED TO MONITOR ITS CLEANLINESS *our guests mentioned that it was FILTHY h. Projector & Projector Screen, provided but was NOT INSTALLED by the Hotel during the Event i. LIMITED Parking Space j. NO PARKING VALLET/ASSISTANT k. NO DESIGNATED PANTRY for Caterer 4. CATERING & EVENT STYLING - ( Julianna's Catering by Myla Lava ) a. Ensures that everything we need during the event will be available b. Event Host - Mr. Nobert Dalida - Lively and easy to work with c. Event Venue Styling - All of our requests was met by the Caterer d. Presentable and attentive catering staffs e. Food - was served as what we agreed during the Food Tasting Meeting f. Well Presented Overflowing Grazing Table g. Trustworthy Supplier 4. HOTEL FOOD Ø Breakfast was NOT SERVED ON TIME as agreed night before the event due to Lack of Supplies. 5. CUSTOMER SERVICE a. NO FRONTDESK STAFF AND SECURITY ON DUTY when our HMUA Team & Photo Video Team Arrived 3AM in the morning b. Some staffs are polite and approachable c. Manager - Responsive into inquiries specially in Messenger and offers options/solutions to concerns d. General Manager - With her minimal interaction, RUDE & UNPROFESSIONAL e. UNAUTHORIZED sharing of Private Conversation in Messenger The place and location was nice for the price. But when the consequence are the cons presented above, would NOT RECOMMENDED at all. Our day would have been perfect if these issues and service were resolved in a better way. We're wishing that these can be improved for their next clients.
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