SusanKee
November 4, 2024
It’s wasn’t that fantastic with the price I paid for it. It’s about USD $320 per night with such environment, location & customer service!
The hotel is about 3 star range with such facilities and environment. It’s super packed with tourist tour and the lobby is not that big. The breakfast high likely not recommended and the queue of waiting to get table is about 10-15 minutes. The bathtub is quite small, only can sit in. For green environment and recycle purpose, not provide for toilet amenities such as toothpaste, toothbrush etc. It’s about 10-15 minutes to XiMenTing.
I arrived at 10.30am with my sis and being told the room is not ready (but asked for both of us passport to checkin and I gave). The staff asked to come back for check-in at 3pm and definitely have to be 3pm. So, I left and came back at 10.30pm, after my whole day trip.
The staff asked us again for passport to check-in “as usual”. I asked for high floor but only fifth floor as “everyday fully booked and the guest of luxury deluxe rooms are still there”.
It supposed to be automatically reserved for whoever comes first (I came at 10.30am and gave the passport!), but obviously NO! They took us as checked in at 10.30pm and kept saying “everyday fully booked and the guest of luxury deluxe rooms are still there”. The attitude of the staff is quite “unique”, seems like friendly but not so, helpful is definitely NO!
Same scenario, the other hotel we stayed, they helped us checked in when our room is ready. Sent our luggage to the room. I just had to go to the front desk to get the key room.
Conclusion, high likely not recommend with overall. Especially for the price, it’s definitely over priced and the value is out there.