Hotels near Besteck museum in Vienna

This hotel was reasonably priced and in a safe location. There were several restaurants within walking distance and also a little grocery store across the street. It's not right in the middle of the action of Vienna, but those hotels are more expensive. We usually took about a $10 Uber ride to get to the downtown area. The hotel was very clean and quiet, except I could hear toilets flushing upstairs. The rooms are rather dated, it definitely had an '80s feel to it. The breakfast was delicious and served by a very nice staff. They had lots of breads, meats, fruits, etc and you could also order eggs cooked specifically for you. The staff at check-in was friendly, but no one ever offered to help me get a cab or get my bags out of a cab for me. I feel like they would have helped if I asked. The furniture in the entire hotel seemed worn and cheap. Every chair I sat in felt like it might collapse. They could certainly use some updating. For what it was I would recommend it.

Very good daily cleaning services upon request! Breakfast could use more variety. Bus and tram stops are nearby. There are plenty of supermarkets, coffee shop, bakery and restaurants nearby. 10 minutes from central train station and 20 minutes to airport by cab. Will be back if I’m in Vienna again. Very value for money. :)

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

We arrived hours early and our room had not been cleaned but the staff kept our luggage in a secure place and said the room would be ready well before the usual check-in time. Our room was large with a view over Pasteurgasse, very comfortable and with the toilet separate from the shower/bath - a great idea. The hotel is in a great location - the front entrance leads down to tram D (for Ringstrasse and Schottentor) about a 5 minute walk, whilst a similar distance from the back entrance is Waehringer Strasse with a tram roughly every 2 minutes to the Schottentor transport hub which is about 3 minutes away by tram. We chose not to have breakfast but there is a good selection of cafes and bakeries a 5 minute walk away near the tram stops on Waehringer Strasse. The area is very comfortable, pleasant and safe, and houses a couple of embassies as well as university departments. There is access to the roof terrace for beautiful views across Vienna. This was a very pleasant stay and, as ever, it is the staff who make the establishment a success - Vielen Dank.

Stayed here for 5 days delivering a training course for an outside company. Hotel is in a great location, underground 5 min walk away, tram stops outside. 10 min walk and you are in the heart of the city. Hotel is very pleasant, nicely decked out with a great ambience. The staff are wonderful, from reception to the bar and restaurant always smiling, very attentive, friendly and professional. Some of the best Hotel staff I have ever encountered, a big plus for the hotel. Food is very good, great quality, presentation and taste. This has been best Hilton I have stayed in, and i have stayed in a few. Thank you for making my trip to Vienna even more memorable.

Hotel is clean and modern but that is about it. Where to begin. Very few amenities in the rooms. They do not automatically refill shampoo, conditioner, etc. Ihad to phone twice one day and wait for approx 45 minutes for housekeeping to come. When they did, they brought towels (which we did not need) but no shampoo or anything else I had asked for! Regarding Executive lounge… forget it!! Evening “cocktail” service starts at 17:30 and goes until 20:00 when they close.. virtually nothing on offer to eat. See pics. One type of red wine, one white and one rose.. They did have coke and water as well as two bio iced teas but nothing but nuts to eat the entire day….. The pics were taken on Friday Oct 7 at 17:39..9 minutes after opening… not a great selection but they expect people to pay for this!! Money back please!! How about the Concierge.. I wanted some assistance on Saturday with a local restaurant.. it was 15:30 and I was told that there was no-one. The Concierge had gone home!!! On a Saturday when the hotel is packed!! This is so not normal!!! Horrible Management all around.. won’t be coming back to this place anytime soon!! Future guests beware..

We are pleased to say that our experience here was much better than some of the previous reviewers. We were upgraded gratuitously to a superior room (518) on the top floor with a great view of the VotivKirche and parks. The room was fine and represented very good value for money. We did not dine or breakfast here, the charge for breakfast seemed a little steep. The hotel is located in a very pleasant area and the museums and Stephansplatz are an easy 15 minute stroll from the hotel. You will pay a lot more for hotels in those areas. The coffee situation seems to be an ongoing theme on Tripadvisor. On the second morning our pods were not replaced so I had to ring down to reception. They arrived immediately. The next morning I left a note in German on the coffee tray to remind housekeeping to replace the pods. They did not do this and I had to ring down again. We were not charged for these and no mention of a charge was made, but it seemed a bit odd.

I stayed here in May 2022 for 4 nights in a standard double. Room was nice size, nice view overlooking the street and easy to get around Vienna. It was central but wasn't really close to centre, it took me about 30 minutes to walk to Karlsplatz but I didn't mind as I like walking anyway and walked from the hotel to the centre every day. If you don't mind walking, it's an ideal base to explore the city. There is also the subway station Margaretengurtel nearby if you prefer. Bathroom was nice, clean and basic. I was given a room with velux (slanted) ceiling, to be honest, I'm not that keen on velux ceilings but that didn't matter as didn't affect my stay. There was a tiny minor issue, I noticed the light bulb in the entrance made a wierd buzz noise when on, so I told reception about this, who said they will get maintenance to look into it. Unfortunately no one came. It wasn't that much of a deal and I lived with it. The noise only buzzed when the light was on, so I just turned it off when sleeping. Apart from that, I had a very good stay. Good room in good location with easy access to the main attractions in Vienna.

With my friend, we were supposed to sleep in a mixed bedroom with 8 beds, but from the COVID we stayed only in a four-bedroom, so pleasant surprise! We had everything we needed there and the staff at the reception were nice and answered all our questions gently. The only negative point would be the location that is not very close to the tourist centre, but we get there by walking a little.

Quick check-in and location is just a 5-min walk from Wien hbf (Vienna Central Terminal). Clean room and bed, and good shower with shower gel. Remember to bring all other amenities eg slippers, drinking water etc.