Hotels With Wifi in Marrakesh-Safi, Morocco

There was not body wash in the bathroom for the first night we stayed, so we could only use hand soap for bathing after our workout at midnight. We informed the front desk staff the next morning about this and he promised to follow up. However, the body wash bottle was still empty when we returned hotel in afternoon. We again asked the cleansing lady to follow up and she said ‘OK’ to us, unfortunately the result was the same when we returned the room after dinner. I believe good services to the guests by a world class hotel is significant, so recurrence of such kind of matter should be avoided. Thanks.

We stayed at this Riad for three nights and didn't regret it at all! It was beautiful and atmospheric, like stepping into a fairy tale, and it was so cool to be able to experience their history and culture. The host, who greeted us and then helped us with all our questions, was very polite and welcoming. The breakfasts were very generous and filling, and I especially appreciate their coffee (a true work of art). There's also a swimming pool for free access😍 There was a small cafe next to the Riad; it was very inexpensive and incredibly delicious😌 We thought long and hard about booking this place, but we haven't regretted our decision at all💛

The hotel's shower hot water is almost cold and cannot be adjusted. Communication with the front desk to check out early for a day is not agreed. The hotel is located in the university, and it takes a long time to walk around to a supermarket. Call a black car wherever you go. Breakfast is ok.

The hotel was in a quiet location, the pool was nice. Unfortunately our room was very disappointing. In our first room the AC was not working. Maintenance came to fix it, there was a slight improvement but still not great. Then whilst opening the shower door, the door fell off the wall. This looks like it was because the door had not been maintained. This is not what you would expect in any establishment - let alone a 4* hotel. It also had the potential to be very dangerous, luckily I was strong enough to hold the weight of the door before assistance came. The hotel moved us to a new room and gave us a nice selection of food in our new room which was nice gesture although we would have expected more. The AC in the new room worked well so the room change was welcome. Unfortunately, the fridge in the room was leaking internally so we had to throw away food that we were storing in there as it became damp from an internal leak. One of these occurrences we could probably accept but to have three issues with repairing is not what I expect from Accor. The hotel needs serious maintenance!

I didn't give you the room I booked and I was angry when I mentioned it. But the hearty dinner was really impressive. Stayed well for one night

Personnel Accueiling, Laughing, Serviceable and listening to the client. The hotel is clean, whether it is the hall of the reception, the restaurant, the room. Thank you all and continue like that. Just to see the staff of the morning breakfast that gets you off, just ask the client at the table if they can get off because come to take the chair directly, it's not terrific. Thanks to the ladies who prepare the msms, fresh eggs! 👏 The spa rever with the ladies, they take time and above all leave time to the client to appreciate this relaxing moment because we are showing that we need to do quickly and that change quickly so instead of a complete relaxing moment is a speed moment. There is no room for relaxing and recovering with tea and small cakes for example. The manucure room, or brushing for example, is like a board or a cajibi. We appreciate 10% for the spa offered. The hotel's restaurant is a beautiful indoor atmosphere, we eat well. The only point of bemol is that customers can smoke inside. We who don't smoke, eat and go back from the restaurant feeling cigarette, it's unpleasant. We recommend the hotel that is very well located, the staff of the reception, the indoor guards and for top parking even ladies of laughterful, police houses. We will come back without hesitation.

Nice riad with excellent service. They picked us up from the taxi on the first day and helped us meet the driver on our return. The breakfast was good, which was much appreciated as we would have found it difficult to start the day looking for somewhere to eat. It's a 20-minute walk from the main square.

The hotel manager and his team were exceptionally warm and welcoming. The food was of high quality, and both the service and reception were delivered to a very high standard. Some challenges encountered, which appear to be beyond the hotel’s direct control, included the condition of the road leading to the hotel — rough and dusty — as well as the lengthy 45-minute journey from the airport. Additionally, there were WiFi connectivity issues during the first two days of our stay; however, these were eventually resolved. Lastly, the intensity of the Marrakech heat was truly remarkable. Overall, I would rate the hotel a respectable 7 out of 10.

The hotel's location is pretty good, and it mainly focuses on hot springs. I saw a lot of foreigners wearing bathrobes, heading to the sauna on the basement level. Breakfast was just okay, with not many options. What was interesting was that two little birds and a cat flew into the breakfast room, adding some fun to the restaurant. The hotel staff were quite efficient, but communication was a bit troublesome. I have to commend the underground parking garage; it was clean and staffed.