Website clearly states ”No Pets” , upon checkin we see several people walking their dogs on the grounds. So much for that policy.
I have allergies to dogs and can only hope that a dog was not previously in the unit we rented.
Overall clean, but the black mold around the shower head and around the top of the shower in unit 848 was a bit concerning.
Was quite surprised when getting hit with a $27.92 charge for ”Resort Fees” otherwise known as ”Junk Fees” upon check-out.
Was not informed of any additional fees upon check-in.
Office manager was unmoving on this.
This has been reported to the Massachusetts Attorney General.
The room was elegant, tastefully decorated, spacious, and well-equipped. The cleanliness was excellent, and the hardware exceeded expectations. However, one lady at the front desk had a very poor attitude; she seemed to look down on people, almost to the point of discrimination.
Nice and clean motel located off of a major highway. Right across the street is a huge grocery store and a couple of restaurants. I enjoyed my stay here.
Breakfast was good, but not able to take back to your room. Additional deposit needed upon arrival not refunded until 14 days later. Would've stayed elsewhere if had known
The Black Swan Lee - Lenox, Ascend Hotel Collection is an ideal spot for travelers wanting to discover the city. The Black Swan Lee - Lenox, Ascend Hotel Collection is an ideal choice for travelers who want to take in the sights and sounds of Lee. The hotel is located approximately 40km from Hoosac Valley Train Ride. Hoosac Valley Train Ride is the closest option for those who prefer to travel by train, approximately 40km away. With multiple attractions nearby including Open Door Church, St. Mary, Mother of the Church and Lee Library, guests will find plenty to keep themselves occupied. This hotel makes a great place to kick back and relax after a long day of sightseeing. Guests of this Lee hotel can make use of the parking facilities. When it comes to Lee hotels, the The Black Swan Lee - Lenox, Ascend Hotel Collection is highly regarded for its excellent facilities.
Hotel was clean and service was friendly but inaccurate at times. However, there was construction outside at 6 AM which could be heard very clearly. Staff would also be loud and push around metal carts outside rooms until as late as midnight sometimes
The Hampton Inn & Suites Berkshires-Lenox provides a great place for travelers to relax after a busy day. Visitors to Lenox will find that the Hampton Inn & Suites Berkshires-Lenox is a fantastic accommodation choice. In terms of transportation, Hoosac Valley Train Ride is approximately 31km away. Hoosac Valley Train Ride is approximately 31km away by road. With multiple attractions nearby including Calvary Chapel Berkshires, Bousquet Mountain and Mahanna Cobble Reserve Trailhead, guests will find plenty to keep themselves occupied. In their spare time, guests can explore the hotel's surroundings. Guests of this Lenox hotel can make use of the parking facilities. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent.
The Cape Sands Inn provides a great place for travelers to relax after a busy day. The Cape Sands Inn offers a pleasant stay in West Yarmouth for those traveling for business or leisure. Boasting a convenient location, the hotel is just 2km from Hyannis Transportation Center and 3km from Cape Cod Gateway Airport. This hotel is located near many of West Yarmouth's attractions including Maranatha Christian Church - Cape Cod, Cape Cod Maritime Museum and Putters Paradise Mini Golf & Ice Cream. When guests have some time on their hands they can make use of the onsite facilities. Guests of this West Yarmouth hotel can make use of the parking facilities.
Choosing this home, the price is OK, not too far from the city center, the room is a bit old, fairly clean and tidy. There is also an antique piano in the hall that can be played. The breakfast is worth mentioning, the stock is sufficient, and there is a machine for self-baked waffles and pancakes. The children like to roast and like it, eating a lot of cakes. It’s just a shop selling cars nearby, but there is a stop shop and a KFC. The next day I found out that I went to a nearby Chinese buffet. It’s very good!
It was a very nice hotel. The staff are all kind and helpful. The location is just right. The room is at a satisfactory level.
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叶叶Staying in the same hotel for 3 days, the breakfast is not bad, one or two varieties are changed every day. Surrounded by residential area, there is a nice restaurant nearby SUPINOS RESTAURANT DANVERS MA
MM50307****The room was elegant, tastefully decorated, spacious, and well-equipped. The cleanliness was excellent, and the hardware exceeded expectations. However, one lady at the front desk had a very poor attitude; she seemed to look down on people, almost to the point of discrimination.
EEllebelleVery conveniently located within a short walk of the bus station. Large, spread out layout although Motel style, no interior corridors, so door and front window open to the parking lot. The room is a bit dated but very clean and I found the bed, shower and WiFi all good. Checkin was fast and easy which was a relief because I had a question about it and no-one from the property had replied to my email (calling might be better but I was coming from outside the country). Not the most scenic of locations, but it was quiet and felt safe enough. I would stay again for an overnight after coming on the bus from Logan. Thank you.
GGuest UserWe had a wonderful stay at the Briar Barn Inn. Our regular king suite was clean and cozy but also had plenty of room. It included a soaking tub and a walk-in shower, fireplace and a sitting area with Hulu Live TV. The bed was among the most comfortable we've ever slept in. Breakfast were croissants, scones and muffins the front desk told us were from local bakeries and coffee. It's a 15-20 minute drive to Crane Beach ($40 per car) and a 20-minute drive to Plum Island ($20 per car). It was our first New England inn experience, and it was a very good one. The restaurant was closed for July 4 while we were there.
GGuest UserThere was a slight delay in checking-in as the receptionist received a phone during the process. So he took that phone call and worked on that instead of putting them on hold. He also didn't know that the room had been paid for and wanted me to pay. I had to tell him that it was already paid for, after which he went back into his system and confirmed. Apart from that, there were no other issues. The roon was clean & spacious, the bathroom was clean and had a lighted mirror. However, it lacked a towel rack to hang new / used (wet) towels. The location is very easy to get to. Easy on & off the highway - I-195
SSara C N ReisMy family and I love our stay at the hotel, the food is delicious, the very comfortable room, the bathroom is great, excellent accessibility, various games, the aquatic park is super familiar and suitable for all ages, We will certainly come back more times, and to stay more days. We stay only 1 night and we are old for the next 🥰❤️🙏🏻
AAnonymous UserThe hotel pool was fantastic and very clean. The front desk service was excellent. Our room offered a wonderful view, and it was so comfortable to just sit and enjoy it. The room itself was spacious, and parking was convenient. It's truly a great place to stay, and the breakfast was plentiful.
AAnonymous UserI encountered a rare tornado flood in the Hudson Valley of New York State. Water and electricity were cut off overnight. I booked two rooms on Ctrip overnight. I woke up in the morning and fled to this hotel in Chicopee. Arrived at 10:30 in the morning and told the girl at the front desk about our experience. After reporting to the manager, they arranged a room for us to wash and rest in ten minutes. At 1:00 noon, they gave us a second room. The hotel is just a few minutes down the highway. There are many restaurants around. It is very convenient. There is also free breakfast and free Starbucks coffee the day before yesterday. Clean, safe, good service, half an hour's drive from Amherst College
GGuest UserHad a great experience here. Rooms were clean and nice to stay in. Came with a refrigerator. Check in was fast. Breakfast was a typical cereal, muffins, waffles, juice and coffee. Eggs and bacon too. Check in was fast and efficient. Location is perfect if you are taking the ferry out of Oaks Bluff.
GGuest UserI have long hoped to stay at the Candlewood brand hotel, this time the two-bedroom suite is good and spacious. The kitchen is a little old. The hotel staff is very helpful, the service is very good and very friendly. I met a handsome man smoking in the public area and chatted with me very kindly. The result was that the general manager of the hotel was very friendly. Costco is across the road, very convenient. If you come next time, you can also consider this hotel.
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