In addition to the price is a bit expensive, everything else is fine. Parking charges, 22 euros a day, the underground garage is not very easy to find, according to the signboard, it takes some time. The hotel is in the university town, the environment is good, and there are many choices for eating around.
En arrivant à la réception nous avons été accueilli d'une manière désobligeante avec beaucoup de condescendance à notre égard.
Dans la chambre pas un seul sachet de thé à disposition.
Des meubles dans un état très moyen.
Une insonorisation déplorable où on entendait même les ébats amoureux d'une chambre voisine et les talons de chaussures d'une chambre du dessus.
Et pour finir nous avons été témoin d'une grosse scène de ménage à l'accueil de l'hôtel sans aucune intervention d'un membre de la sécurité de l'hôtel.
Indigne d'un 5 étoiles malgré un cadre magnifique...
The place is great the people are very hospitable and heartwarming thank you for the great service especially the front desk and concierge. The food is great too!
The baby bed was very fast and the front desk staff was very good. But we have already paid on the trip, but the front desk of the hotel said that we can't find it, so I don't know if there is a problem with the trip and the hotel system transmission.
There are not many restaurants around, so I need to eat in the town 3 kilometers away. But the hygiene and environment are very good. At that time, I booked this hotel mainly because it was close to the business trip company.
I am unfortunately disappointed with my stay at Dolce la Hulpe in Brussels for several reasons. I stayed 5 days and planned a solo trip to unwind but I didn't feel good there. When I arrived, the welcome was very brief with no explanation of how the hotel works and what it offers. I was directly advised to read the information on the site.
Furthermore, it took me almost an hour to find my hotel room, it was poorly indicated to me and they did not take the time to at least show me the building (which was really right next to the reception ).
I was also surprised to see debits of €50, €53.75 and €103.75 on my account in the name of the hotel, not understanding I went to ask the reception why. I was told that this was a pre-authorization so that it could ensure that I had the necessary money if I ever damaged my hotel room. However, in my contract at no point did it stipulate that I would have pre-authorization, which put me in a disconcerting situation since I needed this money. If I had been made aware of this system before booking I would not have gone there as I did not have sufficient means. So I was very angry at this lack of information which seems illegal to me. I would like to point out that upon my arrival I gave my security deposit which was clearly stipulated in the contract and that I only had €50 in total.
In addition, I had the surprise when leaving my room, to hear all the antics of the rooms next door, with no soundproofing we hear everything. This made me relatively uncomfortable because it was in particular the room right opposite mine where I even heard screams, very disturbing things...
Then, to finish the restaurant... much too expensive compared to the quality of the products. I paid €23 for a Caesar salad with only salad ingredients, 3 poor pieces of chicken and parmesan shavings. At this price I expected more toppings. I also paid €11 for an aperol spritz and €9 for a bottle of water that I couldn't even finish.
I will not come back because the blocked amounts are clearly huge and strange with cents???
The best hotel to sleep, breakfast is also great, in addition to regular food, there are freshly made bacon mushroom poached eggs, sausages, tastes good! The hotel has free parking, the hotel has its own restaurant for dinner, the cost is a bit high. Looking at the picture, I thought it was very remote in the suburbs, but it was in the downtown area, a few hundred meters away from the Waterloo Museum, very good!
Great
55 reviews
9.1/10
Price from
€130
per night
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