2 persons 1serviet despite request.
The hotel is very comfortable and very comfortable and very comfortable.
No salad at breakfast on Sunday morning.
Many bread hygiene, everyone touches it to be able to cut it.
The room is located in the eastern side of the window with a cross-seaking balcony.
No air conditioning, it was very hot but impossible to open the window the world passes on the balcony.
Sorry the outer greening framework is nice.
Very disappointed.
Hotel near Strasbourg Downtown,Strasbourg75% of visitors choose this area
__yt12199****2025.10.12
The hotel's location is actually quite good, but there's a section of cobblestone road leading to it, making it difficult to drag luggage. If you have luggage, you can also reach the hotel via a nearby park-like gravel path. If you arrive at night, taxis won't get you to the hotel entrance; there are two roadblocks, and you'll have to drag your suitcase in. The hotel rooms are spacious and clean, and reusable slippers are provided. The staff are all kind and friendly. It's quite convenient for taking photos at the cathedral and Petite France in the early morning and evening.
Hotel near Strasbourg Train Station,Strasbourg25% of visitors choose this area
PPorcupine12trade2025.09.24
I was traveling with my daughter (youth). Our priority for hotel is location, near train station and safe for 2 female travelers. Le Grand’s location is fantastic, right opposite the train station and beside walking streets, everything was within walking distance. Take the local metro was also very convenient as it’s just at the main train station. The breakfast buffet was also good.
Hotel near Strasbourg Train Station,Strasbourg25% of visitors choose this area
NNiza Umar2025.05.30
When I booked the rate given was EUR 108 inclusive of tax, and to pay at property. I did not include breakfast.
However, when I arrived they charged my EUR 145.
No details printed.
They only send me the invoice via email after I have left the hotel. Then only i realized the amount was different and they added breakfast without telling me!
We didn't take any breakfast as I assume it was how I booked earlier via Trip.com.
Hôtel dans un style « belle-époque » très bien situé très belles décorations intérieur
Petit-déjeuner très complet
Personnel très accueillant et bienveillant
Seul petit bémol la moquette et quelques tâches présentes
Je recommande tout de même fortement
Beautiful hotel on the very center of Reims walking distance from the cathedral. Recently renovated. Big rooms, beautiful and user friendly design. Very clean. Nice spa, bar and restaurant areas. Very friendly and professional staff.
Loved the location at the center of Thionville. There are pedestrian roads just around the corner with bars and restaurants and a supermarket and mall just next to the hotel. There are also lots of public parking spaces next to the hotel. The staff is very friendly,the rooms are modern and nice. So there is a nice rooftop at the hotel with a view and sofas and a bar to relax. At that floor you have a wellness area with sauna and upon appointment you can also book a massage. I did not have breakfast there, but it looked good. I would go back when I am in Thionville. Whether for business or even as a getaway weekend.
Great location between the train station and the Christmas market (main town). The morning-shift staff made me feel a little uncomfortable, they didn’t allow me to bring my small luggage into the breakfast room which I understood, but afterward two men (different time/room) were allowed to bring their checked luggage and sat right next to me that made me wonder why.. But despite that, the stay was really good
Excellent service! Fast, friendly, efficient and good quality!
The bedroom and bathroom are great!
The breakfast is delicious and the location is perfect!
I highly recommend !
Great
117 reviews
9.0/10
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8.6/10
Very Good
The hotel is conveniently located next to the Reims train station, but reaching it was more challenging than expected. You need to exit the station through a specific platform exit that’s not easy to find, as there is little to no signage. We took the wrong exit, which added an extra 15 minutes to our walk to the hotel. Upon arrival, we were quite surprised by the reception—or rather, the lack of a traditional one. It consists of just a small coffee table with a single computer, where one staff member manages both check-ins and check-outs while constantly running back and forth to assist guests. Initially, I thought this was just a secondary station and that a more formal reception area existed elsewhere, but that wasn't the case. I couldn’t understand how one staff member could handle all the guests with such limited resources, especially during busy periods. I suspect it could easily become chaotic during peak hours. The room itself was quite small, and breakfast was not included in the rate. However, the hotel had an interesting offer: if we opted not to have housekeeping during our stay, they provided two complimentary glasses of champagne. We were happy with this arrangement, as we usually prefer not to have anyone enter our room during a short stay. We did enjoy our two glasses of champagne at the bar after dinner, which was a nice touch. That said, with no breakfast included, there might be better value options available in the area. It's also worth noting that finding a place for breakfast near the hotel wasn’t easy, with limited options within a 5-minute walk.
Perfect location within a short walking distance of the central station- while also being a short walking distance from the city centre. The receptionist was extremely friendly and welcomed us cordially, we came a bit early but they were able to hold our luggage while we went out for lunch. The room was clean, small but very functional. Bed was very comfortable.
I would recommend this hotel for a short or long stay in Mulhouse. Close to the train station and old town. Good value for money including breakfast cost. Cleanliness and good heating in rooms.
Room was spacious, good and clean. The only thing was that the reception hours need to be communicated properly. We arrived at least half hour before the stated closing hours but already no one there. As we booked through trip.com, we didn’t receive the instructions to the safe where they dropped all the keys for « late » guests. But obviously we weren’t even late as mentioned, we arrived before the reception closing hours. Thankfully we met a gentleman who had the safe’s access code and we were able to retrieve our room keys
I usually don’t write reviews but this time I do want to! I spent 3 lovely days in this beautiful house, absolutely loved every minute of it! The host Philippe is a very kind, sincere and warm person, I felt at home! The room and common area were very clean and well decorated. Thank you again Philippe for the hospitality, I’ll definitely come back again during summer.
The hotel is very well located and clean. I had a problem and I had to go to the hospital and they helped me a lot. I really like the hotel employees and my stay in general.
Good location close to supermarket, bakery, Main Street, 8 minutes from train station, although room a bit small but have everything you need, recommend!!
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