Explore Guest Reviews of Hotels in Grand Est

The Originals Residence, Kosy Appart'Hotels Troyes City & Park
3.8/541 Reviews
We were very happy to get back to this Appart Hotel and we were very happy to get back to it. The location is a big more for anyone who wants to visit Troyes without taking the car back. We will return to it without any problem at a next step.
Okko Hotels Strasbourg Centre
4.3/573 Reviews
Breakfast is good, you can eat until 12:30, basically everything. The room is small and cannot accommodate extra beds.
Vacancéole - les Demeures Champenoises Confort
3.7/563 Reviews
AVOID Don't stay in this hotel if: you like your room dark, your beds not creaky, but most of all if you would like your hotel to take responsibility for other guests being able to enter your room during the night. Around 2:30 PM we were woken up by another (drunk) guest in our room, who was accompanied by a group of friends outside. My wife was terrified. Safe to say we did not sleep much after that. The next day we took this up with the reception, where security footage showed that the door opened by itself in the early hours of the night. The door had been closed properly and locked. The hotel proceeded to do their very best to put the blame for this occurrence on us and on the guest entering our room in the middle of the night, even when it turned out the door-closing mechanism was faulty as it was not screwed onto the door. The hotel manager even tried to downplay the fact that the door-closing mechanism was faulty to us. Then, the email address they provided to us to escalate our complaint bounced (yes, we double-checked the spelling). As a result, we've lost all trust in this hotel, and we'd not be surprised if they try to blame us again for the door opening by itself due to a faulty door-closing mechanism in the middle of the night in a response below. At least none of our things were taken and my wife wasn't alone in the room. It could have been much worse than a few lost hours of sleep. We will never stay in any Vacancéole property ever again. We'd recommend you to do the same.
Best Western Hotel de la Bourse
4.2/570 Reviews
Historical building with indoor courtyard where you can breakfast, we have made a comfortable walk from here to the old town. The parking situation was very pleasant, parking right in front of the hotel for a night free. The rooms are clean and not too large but sufficient , you can drink coffee and tea in peace . There was a bathtub that was large enough despite the limited place ! This shows that the spaghetti has been successful between the establishment of an old historical room and the modern demands of the hotel guest. It is placed on the essential values but no overflow is provided what is exactly my goal is to book a hotel and also the price-performance ratio is well described. In this sense, the review is perhaps only four but for me it was a five-star hotel because exactly what I want to achieve was achieved: without overflow the comfort and my needs fully fulfilled .
Hôtel de l'Europe by HappyCulture
4.2/5112 Reviews
Strasbourg Downtown
We recently stayed for 2 nights as a family of 4 with 2 young children (4 and 5). Booking was seamless and easy bar some confusion over whether breakfast was or wasn't included. The hotel is in a phenomenal location in Petite France, however bear in mind as it is on a pedestrianized street there is very limited parking at the property. This isn't an issue as there is a public garage close by and the hotel has a subsidized rate of €18.50/night. The building itself is beautiful and historic with plenty of period detail. The rooms are old but well equipped and clean and they have character(wooden floors/beams etc.) Ours was a family room so there was a set of bunks which the children really loved. The added benefit of a Nespresso machine also went down well with the caffeine addict parents. The bathroom was huge with a great shower. There were plenty of towels provided and the hotel toiletries were of decent quality. There were only small niggles within a great overall stay. Namely a lack of seating and supplies at breakfast on both mornings and also our room wasn't cleaned even though we had requested it and we had been out for 6 hours. Overall would recommend and stay again.
Continental Hotel
4.3/5101 Reviews
Great hotel, close to the train station if that’s how you are getting Reims. We arrived around 11 after 30hrs travelling from Australia, so were very grateful when advised we could get a room straight away! So nice to be able to have a shower to recharge, then go exploring. The room was very nice, comfy bed, spacious bathroom with rainfall shower head in the shower. All of the staff we encountered were very friendly and helpful, despite our terrible French. The hotel is well located for exploring Reims, with many restaurants and bars located within walking distance. When we come back (and we will), we come and stay again.
Hotel des Vosges, BW Premier Collection
4.2/594 Reviews
Strasbourg Train Station
We had a short stay in Strasbourg. This is hotel literally a 2 minute walk as you exit the train station. Our original room was a ”accessible” room which was NOT what we had reserved. Alexanderos at the front desk was kind enough to change our room to a top floor with a view of of the main square. Everything was as expected. The ONLY odd thing about the room was the lack of a handle on the bathroom door and the the door opened to the outside! Not normal. There was just a groove alongside the door edge. Made it hard to pull the door to open toward the inside of the room. PLEASE install door handles.The staff was always attentive and helpful especially Alexandros.
Hotel Esplanade
3.7/525 Reviews
The room was a normal size and the bed was comfortable. Some of the furnishing seemed a bit worn but nothing serious just cosmetic. The shower was lovely. Location is good, only 10mins walk from the main part of Strasbourg there is also a tram stop right outside the hotel which is very convienient. The staff were friendly and helpful. The room got cleaned every morning.
Hôtel Cecyl Reims Centre
3.6/541 Reviews
A last minute booking for us, but it was a good choice as it represents very good value for a comfortable stay. There is a paid - for semi-secure multi-storey car park right next door literally to the hotel (€16 for about 15 hour overnight stay as of March 2023), although not 24-hr staffing, it does have CCTV. About ten minutes walk into town, a couple more to the Cathedral. Very efficient and polite Reception. Hotel style and rooms quite boutique-y with unusual large modern artworks everywhere including in room. Very modern/new bathroom - not much room to put anything, but fine for one night. Comfortable bed and room pretty quiet considering it’s on a road - some light traffic noise, but not too intrusive. Teeny tiny lift/elevator to rooms, so be prepared to do a couple of journeys if you have a lot of luggage! Breakfast just about adequate for the price, which I think was €10 each - some different mini cheeses and good coffee from machine, but the jams (configures) were in an impossible to use thing, so it was easier to take the squeezy jars out and do it manually. All in all - a great option for a single or 2 night’s stay, particularly with the convenience of the car park right next door and easy/quick walking access to the town centre. Hotel was clean and appeared well-maintained.
Hôtel Cosmos & Spa
4/577 Reviews
From the outside, Hotel Cosmos in Contrexéville looks like Stalag 13. On the inside, it's a bit like one of the grand old hotels of Eastern Europe during the Soviet era. It has the feel of a tired old lady who needs some considerable makeup! The first view a visitor has of it is a massive dull, grey, concrete block. A coat of paint wouldn't go astray! Inside, the carpets in the public areas - stairs and (very long) corridors - are badly stained and need replacing. In the room, we suffered from clanking water pipes all night. There wasn't even a headboard on the bed - someone had just pained a black rectangle on the wall. The fitted sheet didn't fit. The pillows were tiny and lumpy. Not very inspirational. The restaurant was clean and more modern, but the serving staff were indifferent. Not unpleasant - just disinterested like they couldn't wait to go home. The food was okay, and that's about the best I can say!

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Local Travel Info

Number of Hotels681
Number of Reviews2,938
Average Price (Weekdays)RUB 11,228
Average Price (Weekends)RUB 11,871