It really is outdated, compared to other spas and hotels of similar ilk. For instance I stayed at Dunked house, it was night and day. The staff are great but the place needs a lot of money spent on it. In our room 317 we hd a television that had half the screen darker than the other half, good thing we didn't go here to watch the telly. The pool area was nice but needs refurbed. The big steps taking you down the front are dangerous for elderly people, they are patched up and in a very, very, ”note the two very's” bad state to of affairs to say the least.
Would I stay here again, probably not till the place has been upgraded.
Looking at what I have seen of the hotel, this is going to take millions of pounds to do.
I enjoyed the archery, the wee girl was a great help.
To be fair the staff are lovely but things really need to improve on the hotel side.
Lovely hotel with a great spa and beautiful overall. The restaurant was very good as well, although quite expensive. Our main disappointment was the change to the kids’ pool access policy. It used to include both a morning and afternoon slot, but children are now only allowed in the morning. It definitely gave the impression that the hotel is moving towards discouraging families from visiting the hotel. Unfortunately, the staff attitude reinforced this feeling. We were repeatedly reminded when our child needed to leave the spa, including being stopped well before the end of the allocated time to make sure we were aware of the cut-off. It just didn’t feel particularly welcoming or family-friendly. That said, it is probably a nice choice for couples looking for a quiet, child-free getaway and who are happy with the premium pricing (for example, around £15 for a glass of wine).
I had a fantastic weekend at the Newcastle arms hotel, it was a welcoming and friendly environment, the staff were friendly enough, Michelle and Lorain went out of there way to make sure we were happy and catered for in every way there such lovely people. I would definitely stay again, the rooms are reasonable priced and it’s a lovely little village, there’s not much to do In the town but it’s lovely for a relaxing trip away, I would recommend to others.
The County Hotel is a great choice for guests looking for accommodation in Selkirk, having been recently opened in 2025. The hotel is conveniently located a short 10km drive from Galashiels. Guests will find Selkirk Leisure Centre, Sir Walter Scott's Courtroom and Bridge Park just a short distance from the hotel. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.
We were offered an upgrade to a suite at a much reduced rate and accepted the offer. The room was huge comfortable and well equipped for a pleasant stay. However the room and bathroom looked as if they hadn't been used for a while. In need of an update and tired it also could have been cleaner. A bit disappointing.
On saying that the rest of the hotel was very clean, comfortable and welcoming. Staff were all helpful and friendly, and attentive. The food was excellent and the menus had a great selection to choose from.
I would definitely visit again, but as the standard rooms are more modern and comfortable I would ask to view any room before agreeing to any update
A stay at Ednam House Hotel places you in the heart of Kelso, steps from Kelso Abbey and Borders Abbeys Way. This hotel is 0.3 mi (0.5 km) from Kelso Old Parish Church and 1.4 mi (2.3 km) from Floors Castle.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and wedding services. This Georgian hotel also features a fireplace in the lobby, a ballroom, and bike storage.
Enjoy a satisfying meal at Lounge serving guests of Ednam House Hotel. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee. Children aged 8 and younger eat free breakfast.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Stay in one of 33 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
The room is simple and elegant, clean and tidy, warm and romantic. The butler-style service is meticulous and makes people feel at home.
The hotel has an excellent environment, embedded in a wonderful hillside, surrounded by trees and green grass, with cattle and horses roaming behind it. The Western-style breakfast is delicious and hearty, and the service is attentive, making people forget to leave.
Gorgeous old family estate turned Hotel/Guest House. Spacious and comfortable room. Perfect location to come back to after driving around exploring the Scottish Boarders.
Breakfast service was lacking in its service. Young and inexperienced staff spent too much time standing around doing nothing instead of ensuring the buffet was stocked, used dishes cleared off tables, or even tables set for guests.
Hotels was great service was fab and food in restaurant great. Only thing missing is a jacuzzi in the spa. Our trip was spoilt by the reception charging us twice for our accommodation. Already paid via trip.com and then got home to discover the hotel had also charged directly. Despite informing Hotel of this error on day of departure, a week later and multiple tel call we still haven’t the money returned to our account. As a result we will not be returning as very poor post trip customer care!
The Balcary House Hotel provides a great place for travelers to relax after a busy day. The Balcary House Hotel offers a pleasant stay in Hawick for those traveling for business or leisure. The hotel is approximately 29km away from Galashiels. Traveling to and from the railway station is easy with Galashiels located approximately 29km away. With Ss Mary & David, Hawick Baptist Church SCIO and Volunteer Park all within a short distance, there is no shortage of things to do in the area. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Hawick hotel features parking on site.
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GGuest UserI had a fantastic weekend at the Newcastle arms hotel, it was a welcoming and friendly environment, the staff were friendly enough, Michelle and Lorain went out of there way to make sure we were happy and catered for in every way there such lovely people. I would definitely stay again, the rooms are reasonable priced and it’s a lovely little village, there’s not much to do In the town but it’s lovely for a relaxing trip away, I would recommend to others.