The hotel is very close to the Cologne Exhibition Hall, and it only takes a few minutes to walk there. The receptionist is very friendly. The room is clean and sanitary, and there is plenty of hot water. Disadvantages: Breakfast is a bit expensive at 28 euros; the quilt is too thin and too short (but not cold).
Summary: I will choose this place again when I attend the Cologne Exhibition next time.
This was my first time in Düsseldorf, and I hadn't stayed at any other places before. Overall, I had a very good experience. The location is excellent, right on Königsroad.
Excellent room, service, breakfast and location. Go ahead, fabulous choice in accommodation. Cannot believe how spacious this hotel was compared to the Marriott hotels I stayed in previously.
Fashionable design hotel with the thermal bath and nice park right across. Indoor Swimming pool is beautiful but not thermal controlled. Nice sauna and steam area and shower area. Lack of usb charging outlet is a negative. Can clean and dry clothes for 3 euro each but one of the dryers must pick up clothes within 2 hours otherwise clothes will be locked up. Overall nice stay here
Overall the trip was good. We visited out of season so the hotel was fairly quiet. stayed for 5 nights. Like a few reviewers have commented, we booked a queen/ double bed and upon arrival to our room discovered we'd been given the key to a twin room ( two single beds) however upon being informed of the error by my husband, we were quickly moved to another room that was spacious and had the most comfortable bed that I've slept in, in a long time.
Parking wise, because it was out of season we were able to find on street parking with no issue and public transport was easy enough to access near by. We got the train into Dusseldorf and Koln during out visit.
The gym is basic but enough if you want a quick workout and the pool is a reasonable size, you just have to watch out for other guests who think it's appropriate to take their phones poolside. The sauna has hot coals and was nice and hot, but the lockers in the ladies changing rooms didn't want to lock and one ate my coins.
Food in the restaurant was nicely done but drinks in the bar a little pricey ( but I think most hotels are like that).
Great service and hospitality, especially for the night reception Mr. Sami & Mr. kaebish keaghis who works in the day sorry if i spell ur name wrong and ofcourse the housekeeping for keeping the room so clean! Definitely a recomendation for friends & family only one woman from restaurant breakfast in morning who checks in the guest and took our payme u maybe can use a smile next time!
The hotel's location is fantastic, right next to the main train station! The soundproofing is excellent, offering a peaceful retreat despite being in a bustling area. There's also a swimming pool and sauna available for free for guests. Overall, highly recommended!
Hotel near Cologne City Center,Cologne100% of visitors choose this area
Cchwllsaee2025.12.27
the location of the hotel was great as it was so close to the christmas markets and city centre and train statio. the staff were very friendly and helpful and tried to provide us with whatever we needed. however, sometimes the cleanliness of the rooms were not as consistent, but this is not a big issue since we could call them up to rectify and they were willing to do so.
Great
209 reviews
9.0/10
Price from
£76
per night
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8.9/10
Very Good
GGuest UserExcellent room, service, breakfast and location. Go ahead, fabulous choice in accommodation. Cannot believe how spacious this hotel was compared to the Marriott hotels I stayed in previously.
GGuest UserExcellent location: we wanted to visit the Christmas market and it was very close by. Parking (€12 for 24h) is sufficient available and very accessible from the hotel. Breakfast was excellent, rooms very clean and staff very friendly.
GGuest UserStruggled to get through to the hotel as the phone number on the app used to make booking was in correct. The hotel is easy to find and transport links from the airport I give a 10/10 plus connection to the city was super easy. Upon arrival, the service desk staff were pleasant and apologised. Finally checked in and the room was clean and well done. However, my room was facing the major road and extremely noisy during the entire stay as the road is a busy one.
Ordered a late dinner and disappointed with my under done beef patty, the bun it came with required an electric knife to get through. I did complain and an apology was given.
Now, the hotel room doors bang whenever they’re being closed and made my stay unbearable. Something definitely needs to be done as I was put off!! Before retiring to bed, I hung the notice to not be disturbed..alas! the following morning after breakfast I just wanted to have a quiet time but I was rudely interrupted, disturbed coupled with the loud doors as the cleaners went about their inspections 2 x in a space of 10 minutes.
I would have loved to stay here on future visits but it’s a NO!!
The breakfast was lovely, sauna and swimming pool facilities too. I did not use the gym. Otherwise it’s in a good safe location.
GGuest UserIt's located across from Cologne Cathedral, and looks spectacular lit up at night. The room was very spacious and comfortable. I was happy to have free water in the room, but perhaps because Germany is an environmentally advanced country, it was bottled water rather than plastic bottles. It's inconvenient to carry around, but it was enough for making tea in the room.
If I had to say something negative, it would be that you have to cross a bridge to get to Cologne Cathedral and the station, but you have to go down a flight of stairs to get to the hotel entrance. It was a bit inconvenient to go up and down with a suitcase.
GGuest UserVery clean, nice room, it had a small kitchen.
The only bad side to it is the parking.. it wasn’t very clear where to go..
The wellness was also very clean and quiet.
DDr.HeinkeI could forgive ten points for service. I would have chosen the hotel with the thermal to celebrate my birthday with my family there. We arrived too early but we were allowed to check in yet. We were very premature and friendly serviced in the restaurant and when they found my birthday is coming or even decorate a table extra. All in all was the food also very good the thermal was sensational. We had a wonderful time and thank you very much. 
GGuest UserOverall the trip was good. We visited out of season so the hotel was fairly quiet. stayed for 5 nights. Like a few reviewers have commented, we booked a queen/ double bed and upon arrival to our room discovered we'd been given the key to a twin room ( two single beds) however upon being informed of the error by my husband, we were quickly moved to another room that was spacious and had the most comfortable bed that I've slept in, in a long time.
Parking wise, because it was out of season we were able to find on street parking with no issue and public transport was easy enough to access near by. We got the train into Dusseldorf and Koln during out visit.
The gym is basic but enough if you want a quick workout and the pool is a reasonable size, you just have to watch out for other guests who think it's appropriate to take their phones poolside. The sauna has hot coals and was nice and hot, but the lockers in the ladies changing rooms didn't want to lock and one ate my coins.
Food in the restaurant was nicely done but drinks in the bar a little pricey ( but I think most hotels are like that).
JJunThe room was small but clean, which was fine for a short stay. However, the breakfast cost €25 and had very few choices — definitely not worth the price. The swimming pool was also quite small, more for a quick dip than for relaxing. On the positive side, the hotel is located in the city centre, which made it convenient for sightseeing and dining out. Overall, a fair stay but overpriced for the limited facilities provided.
GGuest UserNewish Hotel, in a remote location, need a car to get around. The rooms have no climate control, needed to request a fan as it was hot and humid in room. The 'natural pool' was freezing and quite dirty to look at, pointless as not heated in Germany. For a chef hotel, breakfast was average, not consistent, one morning the eggs benedict were great, next morning, totally overcooked and unappealing, Pancakes were aweful. At dinner, service was also inconsistent, forgot the soup, brought it after a long time after main course, just didnt work. We also found it to be very inflexible for a small luxury boutique hotel - they only provided sparkling water in the room, when we asked to switch the bottle to still water, there was poor communication and a charge of 8 euro for the still water? tap water tasted pretty salty and did not want to use that in the coffee machine either. overall pretty average, would not return or recommend
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