Hotels With Pools in Matrouh Governorate, Egypt

This is my second time staying at this property, and it continues to exceed my expectations. I opted for the sea view room this time, and the scenery is truly indescribable; the beauty of the view is something you have to experience in person. The service remains top-notch across the board. I would like to specifically commend Moataz at the front desk for his professionalism and class. Additionally, Another Moataz at the outdoor lounge was exceptional. He is the epitome of authentic service and creates a magnificent atmosphere for every guest. His ability to connect with people while maintaining a high standard of hospitality is impressive, and he clearly possesses the leadership qualities of a manager. I highly recommend this hotel for anyone looking for a perfect stay.

Staff service attitude is very enthusiastic and friendly, I forgot to inform the front desk staff need two beds, after entering the room, the staff immediately called the front desk to notify the change, he sent us directly to the new room, another staff gave us the room card, very high responsiveness, saved a lot of time. The hotel rooms are clean and spacious, the toilets are well-equipped, and it was the first of the seven hotels I stayed in during my travels in Egypt that had slippers available and the bathing equipment was branded ELLE, which enhanced the image of the hotel. The inquiry desk colleagues across from the front desk were very professional, and I answered questions about transportation times to the city center and restaurants, etc., and the answers were clear and accurate. The breakfast restaurant is also the richest I have encountered, whether it is the variety of juices, the variety of bread and cheese, beyond my imagination. As for the swimming pool and beach, since I spent all my time exploring the nearby tourist attractions, I didn’t have time to experience it in person, I could only watch it from the balcony of the room, but I felt that the beach part should be good. The ATM machine in the hotel lobby is a good facility, which is very convenient for guests. Only some shops are missing. The hotel as a whole has been comparable to many international brand hotels.

Overall way a lovely relaxing stay. The resort is generally clean and well maintained. The rooms we booked were spacious and have a nice view on the beach. The breakfast is good but the quality and the cooking could be better. The beach is not large but there were always spots available. The water is calm and warm (in September) as it is an artificial bay not the open sea water making it very suitable for families with small kids. This is a plus since the many days the mediterranean can be high and unswimmable. The sea bed has some black sand underneath with faul odour but generally it is covered and not directly noticeable. The main downside is the location. It is about 30 minutes drive from the city center, with virtually no services around. One has to order either a taxi or have a car to move around. But there are delivery services if you need food if you ask the reception, as it might require an arabic speaker. Lastly, the staff are very friendly and were always eager to help.

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-equipped. The staff were friendly, professional, and always ready to help. The location was excellent and convenient, with easy access to nearby attractions and services. The breakfast was delicious with a good variety of options, and the overall atmosphere of the hotel was relaxing and welcoming. Everything was well organized, and the service exceeded my expectations. I highly recommend this hotel and would definitely stay here again in the future. Thank you for making my stay so enjoyable. 😊

The hotel is beautiful. Negatives: • My reservation did not appear in their system, and they seemed surprised that I had booked through Trip. • I had to wait for more than an hour. • Honestly, I was hoping that when Ms. Sarah requested a chalet near the pool and water games, it would be a warm welcome, but unfortunately, my request was not fulfilled. • Children under 12 stay for free. • The hotel’s activities are weak, but there are water games for children. • The beach is beautiful. • The hotel’s location is far from the main attractions. • Suitable for a stay of only two to three days.

1. Luxurious 2. Elegant 3. Stunning 4. Exclusive 5. Modern 6. Sophisticated 7. Relaxing 8. Beautiful 9. Upscale 10. Beachfront 11. Exceptional 12. Charming 13. Glamorous 14. World-class 15. Refined 16. Serene 17. Vibrant 18. Romantic 19. Family-friendly 20. Lively 21. Premium 22. Comfortable 23. Private 24. Welcoming 25. Indulgent 26. Picturesque 27. Breathtaking 28. Stylish 29. Unforgettable 30. Extraordinary

Very clean hotel, friendly and helpful staff, nice beach with water activities

Excellent stay, high standards of hospitality, family friendly atmosphere, and excellent water sports. One of the best and cleanest beaches. The kids’ area and pools are very nice. However, the dinner food quality and variety need some attention. The beverages at the beach are of very high quality and very tasty. Highly recommended Hotel for families, especially conservative ones.

We had a good stay in the hotel, the room was so clean (thanks to the amazing house keeping team), and the food was fantastic (thanks to the restaurant team “cookers and staff”), the pools were so clean and the beach is well taken care of. The only thing, is that the reception team were not that helpful, they knew we were couple but they booked us a room in between a very noisy young people, so it was really very annoying. Another issue, I asked them to prepare a small surprise for my wife because of our anniversary but they didn’t do anything, which was so disappointing.

I had an amazing stay at this hotel! Everything was excellent from the moment I arrived. The staff were very friendly, professional, and always ready to help. The room was extremely clean, comfortable, and well maintained. The location was perfect, the service was outstanding, and the atmosphere made me feel very welcome. I truly enjoyed my stay and couldn’t have asked for a better experience. I highly recommend this hotel to anyone looking for a comfortable and enjoyable stay. I will definitely stay here again. ⭐⭐⭐⭐⭐