Explore Guest Reviews of Hotels in Riau Islands

The Residence Bintan
4.6/5191 Reviews
Amazing experience! They gave snacks (cookies & water) and cool towels during our land transfer. The location is far from the ferry port, it takes around 75mins, but good enough we had Wifi on board. Upon arrival of the hotel, the staff greeted us with warm welcome, served us refreshing drinks, and assisted our check-in right away. We rode the buggy to our villa, and they assisted us in bringing our luggage. The villa is amazing. It was so big! I love the hammock! The room is very clean. It has mini bar so you may have some drinks and pay upon check-out. We had a coffee maker in our room with complimentary coffee pods. The food on The Dining Room, Pool Bar, and Rica-rica were all delicious. Breakfast has a lot of choices. Although too sad they don't have hot chocolate so we just had coffee. We were surprised they told us we have one-time complimentary cocktail/mocktail! And oh, they gave my husband a birthday cake! The SPA offered excellent massage experience. We had land and water activities to make the stay more fun. The beach is so-so, we didn't swim there. But we loved the swimming pool. A lot of free activities also like kayaking, standing paddle, darts, billiards, table tennis, board games. We didn't get to try biking as we get tired easily haha. The staff are the best. Everyone wears beautiful smiles all the time. Overall, it was a very pleasant experience!
Montigo Resort Nongsa
4.3/5243 Reviews
view was great, it’s the kind of view that you wish to wake up to every morning. private pool and the place was overall quite clean as well. buffet breakfast has a wide spread of cuisine and food (mostly local food though). the only downside is the location and the security. since the place is very far off from the city, if you were to go back late at night, the road to montigo is super dark, no street lights at all so i would recommend going back early. finding a grab to the city was always relatively hard, took quite some time. the main door of the villa is see through and not really secure so just lock your bedrooms at night :)
The Sanchaya
4.8/564 Reviews
Lagoi
The five-star praise of The Sanchaya Hotel in Indonesia left behind the beauty of the journey - There is a hotel lounge at the pier - There will be a butler to assist you with all landing visas and luggage security checks throughout the process. You only need to sit in a quiet lounge, drink coffee or tea and wait. -The butler will arrange a special car to check in at the hotel - The hotel is very service-oriented, and every link can get warm and thoughtful service from all the staff, and almost everyone calls me by my name, it is really warm -Food and wine are the highlights of the hotel, order with your eyes closed, everything is delicious - There is a great white sand beach outside the hotel, which is very suitable for kayaks and surfboards (short boards are more suitable) The hotel has free ones that can be used -Although the overall decoration is not very new, it is well maintained I hope it can be a reference for my partners going to Bintan Island.
Pantai Indah Lagoi Bintan
4.4/594 Reviews
Lagoi
This would have got an average rating had it not been for the staff - competent, professional and always willing to help. The facilities seem jaded maybe due to the Covid related lockdowns etc and some parts especially the toilets ( the toilet seat was almost black ) were a disappointment. The location is excellent with a fantastic sea view from the restaurant and the beach is clean for the most part. The villas are good with a nice private pool and decent sized rooms. Our requests for buggy to transfer us from our Villa to the main building were always attended to promptly. The a-la-carte food that we had in their restaurant- we tried the local Indonesian cuisine- was excellent but the breakfast buffet was average. When I had interacted with the staff after booking this place, I was told that late check out is subject to ‘availability’ but it clearly isn’t as they charge for every extra hour. This could have been communicated in a better way. There is room for improvement but overall we had a good stay as the property is quite good.
Cassia Bintan
4.3/5171 Reviews
Lagoi
Busy week for the people working there but it was enjoyable and my family had a great time. Staffs were good and hospitable especially the Zumba dance instructor. Props to their front desk team & cafe team for handling a lot of guest. However, location is not so great it is far from everything buy ahead of time before you come, it was quite expensive for basic things they double up the price. Food was also not so great with that price expectations are high if you are picky good luck. The room we stayed had a foul smell their drainage :/ I guess ask for air freshener and they do not clean you have to pay up it is only free on your 3rd ish day 😐. Felt more like a school compound than an actual hotel modern compared to Angsana which had more of a Bali vibe. Not much things to do in the hotel tbh
Turi Beach Resort
4.2/5293 Reviews
Here are my reviews for turi beach resort, as my first time solo travellers. The locals are nice, the location is good too. With welcome drinks once you check in the hotel( which i did not drink as i was busy checking in but looks delicious 🤤). It was good to unwind, to relax your mental health. The staff gave me a nice room which made me more appreciated. The only thing I'm not okay with is there is no lotion in the room which makes me a little bit sad as i expected to have one. But the overall experience is good. I love the place and the staff are friendliness. I also love the sunset and sunrise . Especially at the island bar restaurant.I will definitely come back there
Planet Holiday Hotel & Residence
4.3/5244 Reviews
Staff is very friendly. They gave us a connecting room even though we only booked a normal room. Hotel is quite old, and some of the facilities are quite worn out. But overall is still good for this price point. Location is good too. Walked straight out and you can locate numerous restaurants.
The Anmon Resort Bintan
4.5/5269 Reviews
Lagoi
the resort was very aesthetic and we love the glamping tent! it was very clean and the service from the staff was superb. we ordered the tentsite bbq (though we feel that their all-you-can-eat buffet is more worth) and had the opportunity to bbq under the skies and in the comfort of our own tent. amenities wise was limited as the swimming pool only had a small portion of place to swim and there was no gym. we had to pay for everything else which was a bit costly. the taxi cost was also about $20 higher than what grab quotes, but getting a grab is hard here, so do arrange prior transport which can be cheaper. seems like they arrange public buses for those who are going back via the nearer ferry terminal, so can call the hotel beforehand to check. overall, you are paying a high price for the experience + amazing service!
Nirwana Resort Hotel
4.4/5147 Reviews
Lagoi
The resort is big building and beach front but it is not for swimming, the hotel is okay, the pool got 3 parts. No sauna in the resort. The Staff at restaurant and room service and housekeeping are friendly. Susan is very helpful but I was surprised that my 11 yrs old child was charges as adult even it stated in your website that Child is 11 yrs old I contest it but no avail so I paid as Adult for 11 yrs old. We had lunch at Mayang Sari restaurant that serves local cuisine which we always try whenever we visits Indonesia we ordered Oxtail soup but the soup is bland, no umami taste, the beef is dry it's disappointing. The service is good though. Our check out time was not smooth either, I was asks to pay the bill of more than 3 ml+ idr but my actual bill is just 1 ml + idr.
Harmoni Suites Hotel
4/578 Reviews
Friendly and helpful hotel staff, room cleanliness no doubt about it.. Room amenities kitchen appliences and fridge working conditing as for tv channel reception not too good. Hotel facilities as gym equipment was not working, hope it could be upgrade.

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Local Travel Info

Number of Hotels28
Number of Reviews3,281
Average Price (Weekdays)€281
Average Price (Weekends)€321