Hotels With spa in Western Australia, Australia

The Crown Tower Perth Front Desk charged me additional breakfast cost for 1 adult and 1 child which i already paid in Trip.com. During check-in, I mentioned to the hotel front desk that i booked breakfast for 4 pax. Subsequently I have to contact Trip.com and hotel to ask for refund. However the hotel still charged me credit card service charges due to their mistake. Their front desk’s service is really bad experience to me.

Housekeeping was poor and sloppy. Cutlery left unwashed, bed not made and on one day left the room door ajar after so anyone could have entered my room. Room curtain controls down up buttons don't work, shower handles were broken in the two rooms we had, aircon couldn't be controlled so both rooms were freezing. Will not recommend. The Holiday Inn Express down the road is half the price and everything works there. 

I am writing this to warn other travelers about a major security and privacy failure we experienced at Duxton Hotel WA. Upon returning to our room at 8:55 PM, we were shocked to find our room door fully open and propped up with a wooden door wedge. Our room was located near the elevator, meaning our personal belongings and privacy were completely exposed to every passerby for nearly 5 hours (housekeeping finished at 4:30 PM). The most disappointing part was the management's response. They admitted the mistake but refused a refund, justifying it by saying ”CCTV showed no one entered” and ”nothing was stolen.” This logic is absurd. Security is about prevention, not just reporting after a crime occurs. Whether or not someone entered is a matter of LUCK, but leaving the door open was a total failure of their ”Duty of Care.” They offered a bottle of wine and breakfast, which we declined as it felt like a dismissive gesture for such a serious security issue. If you value your privacy and safety, think twice before staying here. A 5-star hotel should not have a 0-star security protocol.

Cons: parking a bit limited, unsecure. Elevator is functional but a bit scary for my partner. A microwave or similar would have been nice? Or even just cutlery? In places, property is showing age but within reason. Noise through floors/walls from other guests, even closing doors a floor above is very audible let alone TV/etc Shower head needed descaling and was a bit erratic Pros: On beachfront, although our view was a bit obstructed. Dining next door has always been excellent, great food. Room was large, functional, and quite clean and pleasant. Bed was comfortable, pillows pleasant and linen clean. Check in and out was easy and simple. Overall, I'd stay here again and plan to book a room again in December. Our 2 nights here were great, and watching the water from our table having dinner in the rain was fantastic. If you're expecting a 5-star resort, you'll be dissapointed. If you want a clean, large, comfortable room, in a good location and easy access to good food (recommend the fish and chip shop 5 mins away), and just a pleasant beach front stay? Book here.

no bed room slippers provided in the room, stayed in 2nd floor it is quiet enough as we were located away from the street. had issues with my credit card deposit refund/cancellation so had to wait around 40mins for them to try and settle… in the end it was refunded via the other card which took about 4 days to reflect in overall it was an okay stay for a night beds were comfy and big and fit comfortably for 3 ladies ◡̈

I very much appreciate Andrea, the hotel manager’s help to upgrade my room so that I could enjoy my 5-day stay in Coma. Andrea’s sincere and considerate attitude towards guests is very impressive. Thanks again. The location of the hotel is almost perfect, the upgraded room is very spacious: simple but cozy. However, the carpets of the corridors, the sofa of the lobby, the facilities of the hotel and the training of the staff have much room for improvement.

The room is spacious. The decor doesn't quite feel like a Ritz, but it definitely has an Edition vibe, which I actually quite like with its natural wood style. The location is excellent, with many restaurants nearby and even a delicious ice cream shop right outside. The Chinese staff are all very enthusiastic, especially a young Chinese waitress at the bar who was very pleasant and knowledgeable about wine. The only minor letdown was the hotel's '***** new year' decoration, which clearly wasn't for Chinese New Year. I've been to many small towns on this trip, and even a small restaurant in Kalbarri had 'CNY' written up! It made me wonder if Korean management has taken over the hotel.

The host was very friendly and gave us many good ideas where to visit. The breakfast was really good. The room is clean, big and cozy. It was a great place to do starglazing right in front of the house. We loved it so much.

We had a wonderful experience at Mercure Bunbury Sanctuary Golf Resort. The place was clean and the customer service was great. The only thing that we were not satisfied was the low water pressure for shower at the bathroom. It took us some time to get a good shower.

The check-in process was very simple, and the information provided to us covered everything that we needed to know. There was adequate room for us to park our SUV, and the surrounding area was nicely covered in suitable plants. While our chalet was adjacent to others, there was good privacy and sound isolation - we were never disturbed by any sounds of other people staying. Being adjacent to the beach, there was a pleasant background sound of the waves breaking on the beach. Beach access was available nearby. WiFi Internet access was included, and worked seamlessly. The chalet had a well-equiped kitchen, a full-sized fridge and good cooking facilities. When it was time to checkout, this process was equally simple. In summary, we enjoyed everything provided and found nothing lacking that we needed.