Service: Very dependent on who's at the front desk. The young lady is fantastic!
When we wanted to book an extra night, no discount was considered in the offer. Quite the opposite; the upgrade we received at check-in was fully charged for if we wanted to extend our stay. Booking online would have been €30 cheaper than extending our stay at the front desk! Problems with the air conditioning: it doesn't work. The room quickly became very warm. Although we reported it several times, it wasn't resolved. Otherwise, the location was perfect!
The hotel is centrally located and the rooms are spacious and airy. In this respect, the stay was quite comfortable. The breakfast was also quite good. However, when evaluated in terms of price-performance ratio, it's debatable whether it's really worth the price difference compared to other hotels.
Regarding the staff, we had a mixed experience. Some of the reception staff were very polite and helpful, but some were unnecessarily rude. The bartenders, in particular, left a negative impression. The fact that the same person was in charge of both reception and the bar in the evenings also somewhat lowered the quality of service.
Although we were told we could use the garden, it was unpleasant that they made a fuss when we wanted to sit there in the evening. Also, the fact that the same ashtray remained on the table in the garden for 3 days without being emptied created a poor image in terms of cleanliness. Unfortunately, I was not satisfied with the overall cleanliness either.
Great central location between Dunkerque and Bruges. The family room was perfect for a family of four - double bed and a bunk bed for the kids. Breakfast was good, service excellent
My partner and I had one of the mansion suites on the 3rd floor. Although our room didn’t have a view it was spacious and comfortable. The toiletries smelt divine.
The bed and pillows were super comfy.
Staff are friendly.
Breakfast was plentiful with a good variety of fruit and fresh juices / smoothies. Customised omelettes were made.
The hotel itself is boutique, contemporary and in a good location to Brugge Train Station, buses and also all the main attractions. It is nestled down a quiet street but still close enough to main attractions.
You have waffles and fresh potato fries shops within a minute walk from the hotel, including a supermarket if you need anything.
This hotel is quite weird. I booked a double bed, but when I got there, they said there was only a single bed. It was 11pm, so I had to call Ctrip to handle it. They found a room. Finally, I found a room. I went upstairs and searched for a long time but couldn't find it. Two kind French people helped me find a room. The layout of the rooms on that floor is terrible. If there is an emergency, I will be dizzy for a long time.
Hotel is part of the Van der valk hotel chain in the Netherlands. This is one of the better branch I’ve visited. Stylish modern hotel. Big rooms. Excellent facilities. Welness and fitness available. Excellent choice for people travelling by car. Free parking.
Outside Bruges centre. Thats the reason for 4 instead of 5 stars.
Alles top, Hotel hat eine super Lage, Empfang sehr freundlich!!
Very Good
60 reviews
8.7/10
Price from
€135
per night
Check availability
See All Hotels With spa in West-Flanders
Recent Reviews for West-Flanders Hotels
See all
9.2/10
Great
GGuest UserMy partner and I had one of the mansion suites on the 3rd floor. Although our room didn’t have a view it was spacious and comfortable. The toiletries smelt divine.
The bed and pillows were super comfy.
Staff are friendly.
Breakfast was plentiful with a good variety of fruit and fresh juices / smoothies. Customised omelettes were made.
The hotel itself is boutique, contemporary and in a good location to Brugge Train Station, buses and also all the main attractions. It is nestled down a quiet street but still close enough to main attractions.
You have waffles and fresh potato fries shops within a minute walk from the hotel, including a supermarket if you need anything.
GGuest UserThe hotel itself is stunning, and the staff couldn't be more welcoming and helpful. However, the room had a couple of minor issues. The shower head wouldn’t stay centered, causing water to spill onto the bathroom floor. Additionally, the hair dryer malfunctioned, turning on and off randomly. Since I was only staying one night, I didn’t request a room change, but it was inconvenient. Despite these issues, I would stay here again because the main hotel facilities and staff were excellent.
RRYUKThe room was nice, and the bed was comfortable. However, there was a communication gap between the hotel front desk and the restaurant. They said breakfast wasn't included on the first and second days. To avoid the same situation on the third day, we contacted the hotel front desk, and breakfast wasn't included on the third day.
GGuest Usergreat location! rooms were modern and well kept. swimming pool was a love it or hate it situation since if u are swimming alone, it might be a bit gloomy but if u are with friends, could be fun with the cave feel. would definitely recommend it. it's so close to the main square! they have parking space too.
SSmt-010Hotel is part of the Van der valk hotel chain in the Netherlands. This is one of the better branch I’ve visited. Stylish modern hotel. Big rooms. Excellent facilities. Welness and fitness available. Excellent choice for people travelling by car. Free parking.
Outside Bruges centre. Thats the reason for 4 instead of 5 stars.
CcarlottaThe location is 5 minutes walk to city eating & shopping centre. The room and bathroom are super clean and tidy. A lovely green garden with a reasonable size outdoor swimming pool Great home-made healthy breakfast and coffee. Very relax experience.
GGuest UserGreat central location between Dunkerque and Bruges. The family room was perfect for a family of four - double bed and a bunk bed for the kids. Breakfast was good, service excellent
GGuest UserThe hotel is centrally located and the rooms are spacious and airy. In this respect, the stay was quite comfortable. The breakfast was also quite good. However, when evaluated in terms of price-performance ratio, it's debatable whether it's really worth the price difference compared to other hotels.
Regarding the staff, we had a mixed experience. Some of the reception staff were very polite and helpful, but some were unnecessarily rude. The bartenders, in particular, left a negative impression. The fact that the same person was in charge of both reception and the bar in the evenings also somewhat lowered the quality of service.
Although we were told we could use the garden, it was unpleasant that they made a fuss when we wanted to sit there in the evening. Also, the fact that the same ashtray remained on the table in the garden for 3 days without being emptied created a poor image in terms of cleanliness. Unfortunately, I was not satisfied with the overall cleanliness either.
AAngelina-888This hotel is quite weird. I booked a double bed, but when I got there, they said there was only a single bed. It was 11pm, so I had to call Ctrip to handle it. They found a room. Finally, I found a room. I went upstairs and searched for a long time but couldn't find it. Two kind French people helped me find a room. The layout of the rooms on that floor is terrible. If there is an emergency, I will be dizzy for a long time.
What promotions are available for hotels with Spa in West-Flanders?
Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.