Great location and the location has beautiful view. Such a good place to get a rest after a long day. Recommended place, but please change the bedsheets regularly, thank you.
Here are the things considered extra servies which the guests have to pay to use: pool, cutleries to use in room when you don't order food from room service and hair dryer. That's just the things I thought to ask for, maybe tons of other things are also not free. Hospitality is awful, female crews were absolutely rude. Don't bother staying here if you're trying to have a half-decent vacation. Also, the bathroom stinks, the double bed is a fake (only 2 singles pushed together which created a hole im the middle), there are rats running around the pool area, the TV is not a Smart TV yet (old style cable only), in-house spa and massage prices were over the top.
Kamar bagus dan luas, ac dingin, staff ramah, city view cakep.
Sayang nya curtain room kurang bagus perlu di ganti.
Air panas kurang.
Tp utk overall good sih .
The room is spacious, comfortable, smells good, the security guard is friendly, the receptionist is friendly, the room smells good, but unfortunately the bathroom glass looks like it's going to break, but the phone is nice and comfortable.
The food was excellent. They have diverse choices for breakfast and welcoming drinks that they change twice a day. The staff is professional and way too friendly, especially for me who don't really like to interact with people (it's not a problem for those love interactions, tho). One thing to improve is they need to make sure that the room is thoroughly clean and the bedding sets are changed once the guest is checking out. I found my pillow case smelled really bad (apparently they didn't change it). Despite their promptness to respond to my inquiries, this incident should not be repeated in the future. The management should ensure that their cleaning staff clean and change the amenities for the next guess.
I love this hotel so much, the staff are amazing and helpfull, the bed and pillow are really comfy. The room accros mine at 10pm was open their talked loudly and i complained to front desk,and the staff immediately asked them to closed their doors so i can sleep, thank you ciputra hotel.. and the location also the best
The hotel is clean and comfortable. Oldstyle hotel, but well maintained... Guests amenities were complete and in good condition.
But the service from the front office seems too stiff and not flexible. I was just asking if possible to have late checkout at 12.30, but the answer was just ”CAN NOT!!! THE HOTEL IS FULL TODAY”, in an unfriendly voice. While it is Ramadan month, and i know the hotel is currently not busy at all.
Well, despite of the frontliner stiffness, the hotel is still very recommended...
The deluxe room is on the 2nd floor of a house-like building in a cluster with regular stairs. I got the room at the very end, no. 256. Coming home at night is very dark and a bit scary because there are many big trees and the lighting is not bright enough. There is no glass partition next to the bath up so when you take a shower, the water can spread and hit the towel and the floor gets wet everywhere
Any thing. From thej very first moment I stepped into the well appnted and furnished lobby with abundance of well displayed local antiques and traditional handicraft, to the moment I reached my corner-view junior suite on 9th floor with plenty of amenities and cares, batik patterned bathrobes included! The entre staff is responsve, naturally and honestly smiling, and with the right attitude of solving. Even though travelling as solo I was welcomned by people to have a chat with and this is absolutely outsanding. As to its position I would say great. A few blocks away from the local Kampung Wisata Batik Kauman and the Kraton, as well as the buses heading to Semarang. Solo Balipan station is 10 minutes away by taxi. The morning breakfast is the real prelude to joyful tastes from local dishes to international. Anything freshly cooked and replenished constantly by well trained staff from cooks to waiters. The best capuccino I have ever had it was there! Absolutely recommendable
Perfect for families — the room is spacious and clean, ideal for bringing a baby. The service is also great, even when we requested additional cleaning after our baby's complementary food (MPASI) got messy and spilled on the floor. The price is also quite satisfying. Keep up the good work!
Great
109 reviews
9.3/10
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GGuest UserKamar bagus dan luas, ac dingin, staff ramah, city view cakep.
Sayang nya curtain room kurang bagus perlu di ganti.
Air panas kurang.
Tp utk overall good sih .
JJimmy Setiawan qiuqiuThe location is good, the room is very comfortable, the breakfast is plentiful and delicious, the service is also excellent, check in is relatively fast, there is a dispenser near the lift so it's nice to be able to refill drinking water, the swimming pool is really nice, next time I will definitely stay here again
AAnonymous UserThis is always my first choice for me whenever I travel to solo. I love the cleanliness and fast check in process. However the parking space is very limited but they have extra space across the road right in front of the hotel.
GGaryDLarge room and bathroom. Kettle and mini fridge provided. Water dispensers on every floor. Plenty of storage. Good aircon and decent WiFi. Rooms are similar to an Ibis design. Good location, close to shopping malls and about a 30 minute walk to the old town. Wonderful staff, very kind and helpful. Nice pool area. It's on a main road so it was noisy at times.
GGuest UserReally breathtaking scenery, friendly and supportive staffs, tasty foods, and surrounded by natures...many good points they have. You can enjoy chill time there. Each room has bird's name in local language which is very cute.
As the place is quite far from the city and the road is very narrow and bumping, if you easily get car sick, it's better to take medicine for that before head to there.
GGuest UserI had booked and stayed for 2 nights with my wife and parents, everything (such as service, location, atmosphere, the condition of the room, etc…), we were very satisfied. So we have decided to prolong one more night, and we were very happy.
Last year my wife, I, and my parents stayed at Tentrem in Jogjakarta, and we were satisfied.
Last month my parents with my siblings also stayed there (Tentrem in Semarang) for their trip and they were satisfied as well.
If I really have to put something a bit pity:
- The ‘entrance’ of the basement parking is a bit small for the car
- The air condition (the temperature) during the breakfast was a little bit hot.
Beside those two, we were very satisfied 👍🏻👍🏻👍🏻
LL. MikeThe breakfast is horrible, bland porridge, only lettuce for the salad, there's pasta but its macaroni covered in small red sauce with no taste, tables doesnt get cleaned properly, 2 people on the egg corner only serving egg with salt, no toppings, no veggies, just pure egg + salt, main course got no variation, noodle rice 1 type of veg, a fish, and chicken. To access the restaurant you need to go through the pool, cool way of thinking, not practical when theres a lot of children playing with the water, parents and nannys sitting on the side.
MMadboz85I had a wonderful stay at this hotel, ideally located in the heart of the city. The rooms are spacious, comfortable, and well-appointed with great views. The facilities are excellent.
The central location made it easy to explore nearby attractions. The staff were friendly and attentive, ensuring a smooth and enjoyable experience. Highly recommend for anyone visiting the city!
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