Posted on Mar 15, 2026
Steve Siauw
One of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......
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Price per night from:$288
Posted on Feb 13, 2025
Guest UserThe location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
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Price per night from:$50
Posted on Apr 14, 2024|Japanese-Style Twin Room “Wabirei” with Engawa, Smoking
玩转星球-KevinThe most important buffet dinner during the stay was served very late, and the dishes were often empty, which is very rare in Japan.
Because it was less than 700 yuan and included two meals, although the hotel had many flaws, it was understandable, but the faucet in the room seemed to be broken, and the water flow was not smooth, which should be replaced.
Overall, this room was acceptable.
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Price per night from:$42
Posted on May 28, 2026
Anonymous UserRight beside the station, which is good. Comfy bed. However the chair is very uncomfortable and the sound insulation between room and corridor is poor, for example you can hear people talk outside in the hallway and the cleaners loudly vacuuming at 9am. The refrigerator is not on by default. Instead you need to actually switch it on yourself (which wasn't clearly displayed).
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Price per night from:$51
Posted on Jul 8, 2025
Guest User
4.5 stars! Property is older but extremely well maintained. The corner western/Japanese rooms are spacious with two western beds and tatami area, single japanese bath and shower area and separate toilet area, mini fridge, tv, sitting area overlooking the river and table with four chairs as well as a massage chair! Onsen area has both indoor and outdoor areas separate for men and women and a cold plunge as well as multiple hot baths. Minus half a star for low staffing in the store/cafe areas (often no staff member to be found when kakigori desired), no in house lunch option and overly fatty meat on the 3rd night dinner (breakfast and dinner were LARGE and BEAUTIFUL but perhaps heavy on the yuba. Also, shuttle to the train station is only at 10 and 11am and getting cabs is difficult. However, would overwhelmingly recommend Nikko Senhime Monogatari!
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Price per night from:$159
Posted on Feb 16, 2026
Guest User
The hotel is quite new, and the room is very spacious. We enjoyed soaking in the hot springs at night and strolling along the Onsen street during the day. It's very close to the Yumoto Onsen Ski Resort, which was great as it was mostly locals skiing there. The only downside is that it's a bit far to get to; you have to take the bus and get off at stop number 45.
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Price per night from:$72
Posted on Apr 24, 2026
Guest User
The hotel is old so you definitely see how dated the facilities are but at the same time you know they are very well maintained. My room on the 3rd floor was spacious and had great view to Chuzenji lake. The sulfur onsen was great too. Staffs are professional, especially those in the dining room. They are vey attentive and quick to response to your needs.
The only downside is the location. If you want to find a lowkey hotel to relax in a remote area, Chuzenji is a perfect choice. But beware that there are only 3 shuttle bus a day. If you missed the last shuttle at 16h40 you will have to catch the last public Tobu bus at 18h and it takes like more than an hour to get to the hotel. No taxi, no uber available.
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Price per night from:$124
Posted on Nov 18, 2024
EMM.tripI was generally satisfied and would like to use it again, but there were a few things that bothered me.
◆About the hot springs
It was great that the men's and women's baths were alternated and different types of hot springs could be enjoyed depending on the time of day.
Points of concern: The hot springs and open-air baths are quite open, and it seems like you can see them from outside. You can see the bridge from the bath, but you can see the faces of people walking by, so I felt that the baths could be seen from the bridge side.
◆About cleanliness
Basically, it is well cleaned and there is no problem spending time there.
However, I was concerned about the fact that there were a lot of dead insects in the container that covers the light bulb of the room (the dead insects had accumulated on the ceiling light, and black dots were visible).
◆Access was very good and I was satisfied. All major tourist spots and stations are within walking distance.
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Price per night from:$64
Posted on Oct 30, 2019
Guest UserHotel location is good! Opposite is Shenqiao, about 10 minutes away from Toshogu Shrine and Erhuangshan Shrine.
The hotel staff was polite, the rooms were not as old as expected, and they were neat. There is a tea room on each floor, with green tea, barley tea and hot water supply.
Although the bath is not hot spring water, fatigue can be eliminated after bathing.
Breakfast is simple and delicious.
The only drawback is that you cannot store your luggage after check out.
Attach a landscape photo outside the room.
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Price per night from:$74
Posted on Nov 7, 2025
Lindaxiaolingzi
During the recent three-day autumn foliage season, rooms in Nikko were extremely difficult to book, especially balcony rooms with views of Nantaiyama and Chuzenji Lake. This time, I checked in at noon and requested an upgrade to a lake view room, and luckily, one became available on the 5th floor, the top floor. The balcony of the room offered a breathtaking lake view! Although the price was high, it was truly amazing!
Environment: Prime location near Chuzenji Lake, with its own dedicated station. The pier, lakeside, and Kegon Falls are all within walking distance.
Service: Top-notch. From check-in to introductions, turndown service, and breakfast the next day, the staff were impeccably at home! They now offer twice-daily shuttle service from Nikko Station. Truly fantastic!
Facilities: Complete with all amenities, including a private onsen (hot spring), and state-of-the-art bathing and skincare facilities.
Cleanliness: Spotless, and the public areas are impeccably beautiful.
Staying here is like living inside an oil painting, except for the price. But this is just one example! The purpose of making money is to achieve Ritz-Carlton freedom.
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Price per night from:$677