Hotels With spa in Casablanca-Settat, Morocco

My stay at Sofitel Casablanca Tour Blanche was extremely disappointing and far below the standards expected from a Accor luxury hotel. Service was unprofessional from check-in, breakfast quality and hygiene were poor, and even simple orders took far too long. Most seriously, personal belongings were taken from my room, and the hotel failed to conduct any proper investigation or provide follow-up despite multiple complaints. Overall, poor management and serious security concerns. I would not recommend this hotel.

I really like this hotel. The staff are very competent and friendly. Everything is very clean. The breakfast is very diverse and delicious. There's also a gym and a pool with a jacuzzi.

Bad things: Only one thing. PILLOWS. The worst pillows I have ever slept on. Basically they are made of textile waste. No joke. It's such a shame. From my point of view – it's disrespectful towards customers. Good things: 1. Location. Only 10 minutes from airport. 2. Breakfast was PERFECT. Best hotel breakfast in Marocco. (*unfortunately, their branch at Casa Oasis doesn't have a good breakfast)

We didn’t have a good stay at the Novotel in Mohammedia, there was no hot water on arrival and there was obviously a hotel wide issue, but the reception said they’d sent someone up and we needed to run the taps for 10 minutes! Well that didn’t work and there was no hot water in the morning either, even they promised it would be back by the morning, so freezing cold shower. No remote control for the TV, the blackout blinds had tears and holes in them (see photo), the carpets were tired and marked (photo) and the windows were absolutely filthy (photo). This was billed as a “superior room with park view” - you could see the park with the window open, but with it closed the dirt pretty much obscured it. We booked a massage but cancelled as how can you have a massage without a shower? The breakfast was very average. The staff were fine, they are up against it with this building, but they constantly asked us to give them reviews by name. The pool is tiny, the bar was quite lively and again nice staff. For a modern Novotel this was a pretty bad experience.

This hotel offers good value for money. Prices in Casablanca are incredibly high right now, so this place is a solid choice. The location is excellent, right near Casa Port train station, and there are tons of restaurants nearby, including New Longmen for Chinese food and the well-established Jinhua Restaurant. The facilities are also pretty good. It seemed like there weren't many staff members around, or maybe it was just due to peak season, as our room wasn't cleaned on the first day we checked in. However, the front desk sorted it out quickly after we called. Overall, it's pretty decent, and I'd consider booking here again.

I stayed for 1 night, June 16-17. The service was very good as well as the facilities. The next day after checking out I checked and found that my t-shirt was left behind, then I went back to ask about it, but they said they couldn't find it. I'm sure my t-shirt was left there. How can a hotel as good as this have something left behind and not stored first? Even didn’t care about asking me my contact information so if thy ask the staff and found it thy will contact me!! Thy are not doing that

Dear Four Seasons Hotel Casablanca Team, I want to express my heartfelt gratitude for the incredible experience we had during our honeymoon at your hotel. The welcoming decorations in our room, adorned with beautiful rose flowers, made our stay truly special. I would like to give a special mention to Aida, who took exceptional care of us throughout our visit. Every time we needed assistance, she was there, ensuring our comfort and happiness.  Additionally, I want to thank the front desk manager, Samiya Bernoussi, for accommodating our request for a late check-out after we learned about our flight delay. Your attentiveness and kindness are greatly appreciated.                                                    Thank you once again to all the staff for making our honeymoon unforgettable.  Sincerely,

I booked a twin room with a city view, and when I checked in, I asked the front desk for a room with a better view. To my delight, I was upgraded to a sea view room! From the room, I could see the Hassan II Mosque and the ocean, which was a fantastic view. However, there were some issues with the facilities. The shower drain was severely clogged, and there was only one bathrobe in a double room, and only one mouthwash cup in the bathroom. Since I was only staying for one night, I didn't bother to complain. It felt like the hotel's hygiene and service weren't up to standard. I hope my review helps them improve their service quality.

If you like niche travel, if you want to slow down your life. Come to Morocco, come to Oualidia, come to this hotel. Facing the sea, forgetting to worry together. The staff is also very welcoming and can also have a sauna and massage. The people here are very simple and the seafood is very cheap.

The hotel has a great location, within walking distance to everything. The furniture and decor are a bit dated. Overall, the interior is interesting, with a Moroccan style. Breakfasts are hearty, and the omelet is delicious. The front desk staff are responsive, and you can leave your luggage after check-out.