The hotel service was good and the facilities were very good.
The only thing that is disappointing is the meal issue.
There are no restaurants nearby and you can only eat here.
The hotel smelled so good right from the entrance. The staff were very professional, kind and helpful. The shuttle driver David was extremely kind. He walked me to Nelson Mandela square and showed me also how to get back to the pick up area. He addressed me as “madam”.
The check in was easy peasey. The young lady at check in was so helpful and kind.
The concierge was beyond helpful too. The young man I forgot his name was so welcoming. Showed me how the elevator works.
The restaurant staff especially the guys in the kitchen who cooked my eggs were very understanding and kind. Everyone I met at the hotel left a lasting impression on me. I do not forget the maids too. Thank you so much staff. I WILL be back!
Love from the USA
Rm 2201
The hotel’s location is incredibly convenient, just a short distance from the airport, making it perfect for a quick stopover or if you’re catching a flight.
The staff were all friendly and welcoming, always ready to assist with anything we needed. The pool area was a highlight,beautifully maintained with a relaxing atmosphere, ideal for unwinding after a long day of travel.
And the food? Absolutely amazing! From breakfast to dinner, every meal was delicious, with a great variety of options. Overall, it’s a perfect spot for both business travelers and those just passing through Johannesburg. Highly recommend!
It’s conveniently close to Sandton City Mall, which made shopping and getting around very easy. The room was also clean and well-maintained, with housekeeping coming in daily, which I appreciated.
However, I did experience an ongoing issue with the room key card. Every time I returned to my room, the card wouldn’t open the door. This happened multiple times during my stay, and it became quite frustrating, especially when I had shopping bags or luggage with me. I had to carry everything downstairs to the reception to report the issue, only to be told someone would come assist. I’d then have to go back upstairs and wait, sometimes for quite a while. Occasionally, one of the cleaning staff was kind enough to open the door for me, which helped, but the inconsistency and inconvenience definitely affected my overall experience.
Always a pleasure staying here
Great hotel with excellent customer service
Perfect to catch a Gautrain that’s a stone throw away
Great buffet breakfasts and space for meeting
Love the gym
Two steps to Sandton City shopping centre.
Rooms are great
Single or couple travelers - greatly recommend for them
Cheers to all the stuff working there
Retuning always
I've never been at a better hotel my whole life.
Trust me, the hotel is such a ”Wow!”
I will definitely go there for my honeymoon, from Zambia!
The location is superb, so close to the airport.
Shuttle from the airport and to the airport is free!
What an amazing location, so convenient and safe. I loved the room with little balcony overlooking the pool, just fabulous. Awesome breakfast and amazing service by Sharon and Sello. I felt properly spoilt. Truly lovely experience.
The hotel is in the best location od Pretoria, connected with many restaurants, shops. It is new, beautiful and in the new area of Pretoria. The personal is all so friendly and helpful. Our room is very big, nice and comfortable.
I recently had the pleasure of staying at this beautiful hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was impressed by its excellent location, top-notch service, and overall hospitality.
The hotel's location was simply outstanding. It was conveniently situated, allowing easy access to nearby attractions and amenities. Whether it was exploring the city or embarking on a safari adventure, the hotel's central location made it a perfect base for my travels.
The service provided by the hotel staff was truly exceptional. From the warm welcome at check-in to the attentive assistance throughout my stay, I felt genuinely cared for. The staff went above and beyond to ensure that all my needs were met, including a special favor of allowing me to leave my suitcase while I was away on the safari. Their flexibility and accommodating nature were greatly appreciated.
The hotel itself was a sight to behold. It exuded elegance and charm, with its beautifully designed interiors and well-maintained facilities. The attention to detail was evident in every aspect, from the tastefully decorated rooms to the inviting common areas. It was a pleasure to return to such a comfortable and inviting space after a long day of exploring.
Overall Rating: ★★★★★
The hotel has shuttle service. There is two kinds of ones. It is to go to a nearby place. It is necessary to enter the system. The system will print out a confirmation form to confirm the time and place the sign. The PPS driver is good. If you can't find it. It takes a little trouble to get to the driver by phone. 5 minutes walk from rosebank mall
Very Good
60 reviews
8.4/10
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8.7/10
Very Good
GGuest UserI've never been at a better hotel my whole life.
Trust me, the hotel is such a ”Wow!”
I will definitely go there for my honeymoon, from Zambia!
The location is superb, so close to the airport.
Shuttle from the airport and to the airport is free!
TTraveling TanI recently stayed at this hotel which left me disappointed due to their shuttle service limitations. While the overall experience was average, the lack of a 24-hour shuttle service proved to be a significant inconvenience, particularly for early morning flights.
One of the key reasons I chose this hotel was because of its location and a shuttle service to the airport. However, upon checking in, I was informed that the shuttle operated only from 7 am onwards. This was highly inconvenient as my flight departure time was earlier. I approached the receptionist to inquire about alternative options, hoping for some flexibility or assistance, but was met with an unhelpful suggestion to order an Uber instead.
Having previously stayed at other hotels near airports, I had come to expect a 24-hour shuttle service as the norm. It was disappointing to find that this particular hotel did not offer the same level of convenience. Given the additional cost associated with using ride-hailing services like Uber, this unforeseen expense was an unwelcome surprise.
In conclusion, if you have early morning flights or rely on a reliable 24-hour shuttle service, I would caution against choosing this particular hotel. I would recommend exploring other nearby options that prioritize customer convenience and provide a more accommodating shuttle service.
BBrougleI recently had the pleasure of staying at this beautiful hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was impressed by its excellent location, top-notch service, and overall hospitality.
The hotel's location was simply outstanding. It was conveniently situated, allowing easy access to nearby attractions and amenities. Whether it was exploring the city or embarking on a safari adventure, the hotel's central location made it a perfect base for my travels.
The service provided by the hotel staff was truly exceptional. From the warm welcome at check-in to the attentive assistance throughout my stay, I felt genuinely cared for. The staff went above and beyond to ensure that all my needs were met, including a special favor of allowing me to leave my suitcase while I was away on the safari. Their flexibility and accommodating nature were greatly appreciated.
The hotel itself was a sight to behold. It exuded elegance and charm, with its beautifully designed interiors and well-maintained facilities. The attention to detail was evident in every aspect, from the tastefully decorated rooms to the inviting common areas. It was a pleasure to return to such a comfortable and inviting space after a long day of exploring.
Overall Rating: ★★★★★
MMotheletsiIt’s conveniently close to Sandton City Mall, which made shopping and getting around very easy. The room was also clean and well-maintained, with housekeeping coming in daily, which I appreciated.
However, I did experience an ongoing issue with the room key card. Every time I returned to my room, the card wouldn’t open the door. This happened multiple times during my stay, and it became quite frustrating, especially when I had shopping bags or luggage with me. I had to carry everything downstairs to the reception to report the issue, only to be told someone would come assist. I’d then have to go back upstairs and wait, sometimes for quite a while. Occasionally, one of the cleaning staff was kind enough to open the door for me, which helped, but the inconsistency and inconvenience definitely affected my overall experience.
GGuest UserThe hotel’s location is incredibly convenient, just a short distance from the airport, making it perfect for a quick stopover or if you’re catching a flight.
The staff were all friendly and welcoming, always ready to assist with anything we needed. The pool area was a highlight,beautifully maintained with a relaxing atmosphere, ideal for unwinding after a long day of travel.
And the food? Absolutely amazing! From breakfast to dinner, every meal was delicious, with a great variety of options. Overall, it’s a perfect spot for both business travelers and those just passing through Johannesburg. Highly recommend!
XXiaoxiucaiyaFor business trips, the hotel is okay, but the price has increased so much that it can't be dealt with at all, probably because it has something to do with the meeting.
GGuest UserThe hotel smelled so good right from the entrance. The staff were very professional, kind and helpful. The shuttle driver David was extremely kind. He walked me to Nelson Mandela square and showed me also how to get back to the pick up area. He addressed me as “madam”.
The check in was easy peasey. The young lady at check in was so helpful and kind.
The concierge was beyond helpful too. The young man I forgot his name was so welcoming. Showed me how the elevator works.
The restaurant staff especially the guys in the kitchen who cooked my eggs were very understanding and kind. Everyone I met at the hotel left a lasting impression on me. I do not forget the maids too. Thank you so much staff. I WILL be back!
Love from the USA
Rm 2201
UUzanele_nI loved everything about this hotel. I got drinks menu on arrival which was served free of charge, wasn’t expecting that in South Africa🤪🤪
Check in was super quicknand smooth, beautiful room with proper amenities. The hotel is in a good location sorrounded by nature. The services was 10/10, with super friendly and helful staff. I was impressed by the breakfast options and the restaurant itself….stunning and aesthetically pleasing.
I didn’t like their cocktails menu🥺🥺 they don’t have classic ones. 90% of their cocktails are made with sminorf 18/18 which isn’t cool.
Overall, this is a great hotel and would definitely come back!
FFiorenzaThe hotel has an adorable maroccan style and is located in a very safe area of Centurion. The staff was adorable and so helpful to explain and giving direction. Was lovely that once I’ve back in the room after dinner they prepared my bed for bedtime, opened the heater and left me the dental kit a long with a nice small chocolate block. Breakfast as well was very delicious and served at Zagora restaurant which has very chilled vibes. No idea if I will be back soon in South Africa but if I will do, I will choose once again to stay with them.
LLielie LilyWhat an amazing location, so convenient and safe. I loved the room with little balcony overlooking the pool, just fabulous. Awesome breakfast and amazing service by Sharon and Sello. I felt properly spoilt. Truly lovely experience.
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