
1. Lounge staff will check your passport and e-boarding pass, and the name in English must match exactly for redemption. Please ensure the name in English you provide is identical to that on your flight ticket and boarding pass.
2. Most VIP lounges are located airside. If you wish to access the lounge before check in, please contact your airline for early check-in arrangements. The relevant information is provided by the airline and we are unable to check it.
3. The lounge does not support reservations. If it is full, please wait patiently in line. Lounge occupancy fluctuates dynamically, making it impossible to predict the number of guests at your arrival time. [If you're concerned about overcrowding, you may place your booking on-site (tickets will be issued within 5-10 minutes).]
4. The lounge product is purchased with real names and cannot be refunded or changed. Please acknowledge the above information. Thank you for your understanding!
5. Free for children aged 2 and under.
6. Currently in peak season, the VIP lounge is expected to see an increase in guest flow. Due to limited seating, the lounge may temporarily restrict access.

