Product Description
Applicable models
Supported installation times: This product allows you to delete and reinstall it 5 times on the same device (including the initial installation).
Signal coverage
CelcomDigi 5G / U Mobile 5G in Malaysia
HomeMalaysiaWi-Fi & SIM cardsMalaysia 5G eSIM | Supports mainstream apps including TikTok, Google Maps & ChatGPT | Day Pass/Total Package | 24H Billing | 1-30 days | QR code
Malaysia 5G eSIM | Supports mainstream apps including TikTok, Google Maps & ChatGPT | Day Pass/Total Package | 24H Billing | 1-30 days | QR code
4.6/5
Good(3,519 reviews)
86K+ bookedUse anytime during validity
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Booking confirmation
Renewable
Free cancellation by 12:00 AM, 1 day before the expiration date
From
$0.08
Limited-time sale
52% off
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Device info
Product details
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Validity period
Valid for 60 days from the booking date, Valid for 1 use(s) only
What's included
eSIM +Data Plan
Hotspot / Tethering supported
Renewable / Top-Up / Recharge
Calls + Text Messages
How to use
[Install eSIM]
Please confirm the following before installation:
1. Your device supports eSIM and your phone is unlocked.
2. Your device is connected to a stable mobile network or Wi-Fi.
3. Before initial installation, please confirm the device you plan to use. eSIM can only be reinstalled after being deleted from the device where it was initially installed. Reinstalling without deleting it or on a different device will result in an invalid code.
Method 1 One-Click Installation
Complete quick installation by clicking the "Install" button in the Trip.com app or the "One-Click Installation" link in your voucher (iOS devices require version 17.4 or later).
Method 2 Scan QR Code / Manual Input Installation (General)
1. Open the QR code attachment in your Trip.com app order and print it beforehand or save it to another electronic device. (iOS 17 or later and some Android phones can directly save the QR code image to the phone.)
2. Go to "Settings" > "Cellular" (iOS) or "SIM Management" (Android).
3. With your phone connected to the internet, tap "Add eSIM/Add Cellular" (iOS) or "Add SIM Card" (Android), then scan the QR code to complete the installation.
4. If you cannot scan, you can also manually enter the "SM-DP + Address" and "Activation Code" provided in your order to complete the installation.
5. If steps 3 or 4 fail, your device may be locked to another network by your local operator (restricting access to other networks). Please contact your operator to unlock it before installing the eSIM.
[Enable eSIM] Please perform the following settings after arriving at your destination to avoid eSIM failure due to premature activation of a data plan in other covered countries/regions:
1. Turn off the primary SIM card (or turn off "Mobile Data" on the primary SIM card) and turn on the eSIM network switch.
2. Enable the eSIM:
iOS: Select and enable the eSIM in "Cellular/Mobile Data".
Android: Enable the eSIM in "SIM Manager/SIM Card" and assign "Mobile Data" to this eSIM.
3. Enable "Data Roaming".
4. If you still cannot access the internet after the above settings, please configure the APN and restart your phone. See the instructions below for details.
[About APN]
1. If you purchased an eSIM covering multiple countries/regions, and you cannot connect to the internet after arriving in a new region, please manually switch the APN (it will normally switch automatically).
2. Setting path:
iOS: "Settings" > "Cellular" > "Cellular Data Network"
Android: "Settings" > "Mobile Network/Cellular Network" > "Access Point Names (APN)"
3. Enter APN: internet
4. Restart your phone.
[About How to Renew Your Plan] After your current plan expires, the renewal plan will be automatically activated. Please do not scan the QR code again.
1. For "High-speed first, low-speed later" plans: Low-speed data will continue to be used until the original plan expires. Restart your phone to start using the renewed plan. (If you need to terminate early, please contact customer service.)
2. For "High-speed data only (while supplies last)" plans: After the high-speed data is used up, restart your phone to start using the renewed plan.
To use your eSIM on other devices, please select "Book Again" instead of "Renew". Renewed plans cannot be transferred to other devices.
Change & cancellation policies
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the expiration date, no cancellation fee will be charged.
If a cancellation request is submitted after 12:00 AM 1 day(s) before the expiration date, a fee of 100% will be charged.
This product cannot be canceled after activation.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note
[eSIM Usage Conditions]
1. The device supports eSIM functionality.
How to check: Dial *#06# on the phone screen. Generally, the presence of an EID indicates eSIM support. Without an EID, eSIM cannot be used.
2. Unlocked mobile phone
How to check: Confirm with your mobile network operator whether your device is locked to the network.
*Please check that the above conditions are met before purchasing. Only if all conditions are met can eSIM be used normally.
[Set up eSIM]
eSIM can only be installed with a stable network connection. Therefore, please arrange the eSIM installation time reasonably according to the validity period of your plan before departure (it is recommended to install it within 6 hours before departure) to avoid installing it too early and causing your plan to expire prematurely, which will affect your use.
[Enable data roaming]
Please ensure eSIM is"data roaming"The option is enabled.
[Upholding the principle of fair internet use]
To maintain internet connection quality and fair usage policies (FUP), telecommunications companies worldwide sometimes impose data throttling on customers who consume large amounts of internet data in a short period, which may result in internet access failures or slower speeds. To ensure a stable internet connection, please avoid prolonged video watching/downloading, software updates, sharing the internet with others (hotspots), or other data-intensive activities.
FAQ
How do I find out if my phone supports eSIMs?
Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
How can I fix issues with my eSIM?
1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
Can I use an eSIM and a SIM card at the same time?
Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.
How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?
Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.
Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.
Where can I find the EID and IMEI on my phone?
The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
How do I activate a renewal?
For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
Can I still purchase your service if I have already activated an eSIM on my phone?
Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.
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