HomeJapanWi-Fi & SIM cardsJapan KDDI(au) Local 5G eSIM | Unlimited Data | ChatGPT Full Access | QR code
Japan KDDI(au) Local 5G eSIM | Unlimited Data | ChatGPT Full Access | QR code

Japan KDDI(au) Local 5G eSIM | Unlimited Data | ChatGPT Full Access | QR code

4.6/5
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(307 reviews)
11K+ booked
Use anytime during validity
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Non-refundable
From
$4.26
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Device info

※ If you experience any issues, please do not delete the eSIM. Once deleted, it cannot be restored, reissued, or refunded. ※ 

※ Each eSIM can be used only on one device and cannot be transferred to another phone.※


- eSIM QR code validity: must be activated within 30 days after purchase.

- Carrier : KDDI(au) 5G/4G Network

- Coverage : Japan

Product details

※ When using hotspot sharing with this product, the shareable data allowance varies by plan. Please refer to the details of each plan before purchase.

※ eSIM QR Code validity: must be activated within 30 days after issuance.

※ Please confirm your phone supports eSIM before purchase

[How to Setup] :

※ If you experience any issues, please do not delete the eSIM. Once deleted, it cannot be restored, reissued, or refunded.

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Validity period
Other, Valid for 1 use(s) only
What's included
eSIM + Local Data
Hotspot sharing (restrictions vary by plan)
Voice calls and SMS
How to use
[eSIM Setup Guide] : https://psce.pw/79uszq
※ If you experience any issues, please do not delete the eSIM. Once deleted, it cannot be restored, reissued, or refunded. ※
 
[Before Installation]
1. Pre-install Early: You can set up your eSIM before your departure.
2. Connection Check: Ensure your phone is connected to a stable Wi-Fi or mobile data network. (Please do not use a personal hotspot for installation).
3. One Device Only: The eSIM can only be activated on one device (the initial device used for installation). It cannot be transferred to another device or registered on multiple devices simultaneously.
 
[Installation Guide]
 
Method(1) - One-Click Installation via Trip.com App (iOS only)
1. Ensure both your Trip.com App and iOS system are updated to the latest version.
2. Open the Trip.com App > Go to "Account" > "All Bookings" >Tap the "One-Click Install" button.
 
Method(2) - Scanning the QR Code
1. Open the Trip.com App > Go to "Account" > "All Bookings" > Open your order.
2. Under "E-ticket," tap "View Details." Screenshot the eSIM QR code and installation info, or save it to another device.
3. Go to Settings > Cellular/Mobile Data (iOS) or SIM Manager (Android).
4. Tap "Add eSIM" and select "Use QR Code." Follow the on-screen instructions to complete setup.
5. Troubleshooting: If the scan fails, double-check your Wi-Fi/data connection or try Manual Entry (Method 3).
 
Method (3): Manual Installation
1. Go to Settings > Cellular/Mobile Data(iOS) or SIM Manager (Android).
2. Tap "Add eSIM" > "Use QR Code" > Tap "Enter Details Manually" at the bottom of the screen.
3. Enter the following details from your eSIM voucher:
- For iOS: Enter the "SM-DP+ Address" and "Activation Code" into their respective fields.
- For Android: Enter the provided "Activation Code" string.
 
※ Please contact Trip.com customer service or directly contact the supplier's customer service if you are facing any related issues:
LINE: @linkkorea
WhatsApp: +82 1047911581
KakaoTalk: @linkkorea
Business Hours: Korea Time Mon-Sat 09:00-17:00 / Sun 09:00-13:00
※ When contacting support, please provide the requested screenshots or complete the requested settings. If you refuse to cooperate, cancellation, exchange, or refund will not be available.
Change & cancellation policies
Please note that the booking cannot be canceled once it is confirmed
The selected date and time cannot be modified after booking.
Important note

※ Experiencing issues? Do NOT delete your eSIM. Contact us or Trip.com support right away. Deleted eSIMs are non-recoverable, non-transferable, and non-refundable.※ 


- The eSIM QR code must be activated within its validity period. Expired eSIMs cannot be used and are non-refundable.

- Once the eSIM QR code is issued or if the eSIM cannot be used due to device incompatibility, cancellation, exchange, or refund are not permitted.

- Each eSIM can be used only on one device and cannot be transferred to another phone.

- When activating the eSIM, please disable international roaming on your original SIM card.

- 5G signals may switch to 4G depending on location (e.g. indoors, subway stations, crowded areas). This is normal.

- Network speed may vary depending on location and conditions. Minimum speed is not guaranteed.

- To maintain network quality, the carrier may apply fair usage policies for excessive data usage within a short period, which may result in reduced speed or temporary suspension.

- If your phone was purchased in the United States, Canada, Japan, or the Philippines, please confirm that it is SIM-unlocked with your original carrier. No refunds will be issued for devices that are SIM-locked.

- To avoid roaming charges, please contact your home carrier before departure to disable international roaming.

- Mobile network coverage and speed may vary depending on local network conditions.

- No additional compensation will be provided, including roaming fees, alternative SIM purchases, or transportation costs.

FAQ

How do I find out if my phone supports eSIMs?

Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.

How can I fix issues with my eSIM?

1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support

Can I use an eSIM and a SIM card at the same time?

Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.

How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?

Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support

What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.

Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.

Where can I find the EID and IMEI on my phone?

The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID

How do I activate a renewal?

For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.

Can I still purchase your service if I have already activated an eSIM on my phone?

Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.

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