• Coverage: Japan
• Carrier: au KDDI (Priority) / SoftBank
• Network Type: 5G
Japan 5G eSIM | Dual Network • ChatGPT | 1–30 Days | QR Code
4.6/5
Good(828 reviews)
13K+ bookedUse anytime during validity
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Booking confirmation
Free cancellation by 12:00 AM, 1 day before the expiration date
From
$0.09
Limited-time sale
50% off
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Device info
Product details
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Validity period
Valid for 90 days from the booking date, Valid for 1 use(s) only
What's included
eSIM + Data
Hotspot Sharing
Voice
SMS
How to use
■ Before You Fly
Use One-Tap Installation from your Trip.com order page for the fastest setup.
If unavailable, scan the QR Code in your voucher.
• iPhone: Settings > Cellular > Add eSIM
• Android: Settings > Network & Internet > SIMs > Add eSIM
■ Upon Arrival
• Turn ON the eSIM
• Select the eSIM for Mobile Data
• Turn ON Data Roaming
The eSIM will connect automatically once a supported network is detected.
■ Quick Troubleshooting
• Ensure the eSIM is turned ON
• Ensure Data Roaming is turned ON
• Select the eSIM for Mobile Data
• Toggle Airplane Mode ON/OFF or restart your device
• Set the APN to "smartone" if needed
• Turn OFF VPN services if connection issues persist
■ Check eSIM Status & Usage
https://search.t-sim.hk/d/trip/en
Need help? Contact the Activity Provider for 24/7 support.
Change & cancellation policies
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the expiration date, no cancellation fee will be charged.
If a cancellation request is submitted after 12:00 AM 1 day(s) before the expiration date, a fee of 100% will be charged.
This product cannot be canceled after activation.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note
■ Before You Use
• Please ensure your device supports eSIM and is carrier-unlocked.
• The eSIM can be installed in advance. To avoid activating the plan early, connect to a supported network only when you are ready to use it.
• Once installed, the eSIM is linked to your device and cannot be transferred to another device.
• If the eSIM is removed, it can only be reinstalled on the same device.
• After successful installation, scanning the same QR code again may display an error message.
■ Activation & Usage
• To receive SMS messages or verification codes on your original number, keep your original SIM card or eSIM active and set it as the default voice line.
• To avoid unexpected roaming charges, turn OFF Data Roaming on your original SIM card or eSIM.
■ Additional Information
• Network speed, coverage, and 4G/5G availability may vary depending on location, network conditions, and device compatibility.
• Some apps and services may be unavailable due to regional restrictions or provider-specific policies.
FAQ
How do I find out if my phone supports eSIMs?
Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
How can I fix issues with my eSIM?
1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
Can I use an eSIM and a SIM card at the same time?
Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.
How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?
Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.
Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.
Where can I find the EID and IMEI on my phone?
The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
How do I activate a renewal?
For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
Can I still purchase your service if I have already activated an eSIM on my phone?
Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.
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