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Reviews

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_TIXX******gqqdk
November 6, 2026
5.0

Well the driver was experienced and professional. We got the car upgraded to Kia SUV

Airport transfer
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Anonymous user
Oct 16, 2026
5.0

The condition of the car is new and clean. We are very satisfied with the overall service provided. Thank you.

Car Rentals
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_TIUS******n4exde
November 6, 2026
5.0

Communication and pick-up was very smooth. I was given a free bottle of water. The car was very clean and the driver also drove smoothly. Definitely recommend!

Airport transfer
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E31****3455
Nov 4, 2026
5.0

Japan Car Rental Experience Sharing: Convenient Pickup and Drop-off, Excellent Service. My car rental experience during this self-driving trip in Japan exceeded my expectations and deserves a huge thumbs up. From booking to picking up the car, the entire process was smooth, and the drop-off was equally convenient. The car was spotless, and its condition exceeded my expectations. Before departure, the staff even reminded me of nearby roads and parking rules, which gave me peace of mind. Returning the car was even easier. The staff member, Mr. Yang, was friendly and polite, and spoke fluent Mandarin, which made me feel welcome and eliminated any language barrier issues. He accompanied me to check the car's exterior and fuel level, and after confirming everything was in order, we quickly handed over the keys without any complicated procedures. The whole process only took a few minutes, with no deliberate difficulties or delays. The deposit refund and receipt explanations were very clear, and the overall efficiency was high, which deserves praise. What impressed me most about the entire rental process was the service attitude. Whether picking up the car, asking questions, or returning it, the staff remained patient and smiling. The convenient pick-up and drop-off locations, simple procedures, and excellent attitude made my self-driving trip much easier. I will definitely choose this car rental company again next time I come to Japan, and I would also recommend it to friends who want to drive in Japan. It's excellent value for money.

Car Rentals
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_TIXX******4mf2gz
November 5, 2026
5.0

The driver communicated Well, Came on time , Loaded my luggage & take care of my comfort.!

Airport transfer
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Thomson Lie
Oct 26, 2026
5.0

The car pick-up instructions were clear. We waited for the car at the designated location, and after about 10 minutes, a shuttle bus took us back to the store to pick up the car. The procedures were quick, and the staff were very helpful. They provided a phone seat and charging cable. The car was very new, with only 980 kilometers on it. It performed well and was fuel-efficient. Returning the car was very convenient and smooth. They even took us to Terminal 1 airport!

Car Rentals
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_TIUS******u9hqbh
October 26, 2026
5.0

Excellent service by the driver. The car is new, clean, and spacious. Very satisfied with the service.

Airport transfer
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Anonymous user
Nov 4, 2026
4.5

Picking up a car directly from the parking lot near the airport is very convenient. Furthermore, the staff there speaks Chinese.

Car Rentals
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_TIUS******xgpsg8
October 24, 2026
5.0

beautiful comfortable car, clean and professional driver. Thank you

Airport transfer
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민우오빠98
Oct 11, 2026
5.0

The vehicle was of good condition, and the pickup process was easy. The person picking it up was kind and helpful. The part I was most satisfied with was that they handled the return process reasonably, even though I unexpectedly went slightly over the time limit. I plan to book through this company again for my next trip. Give it a try.

Car Rentals
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_TSXX******k1enk
October 24, 2026
5.0

Smooth booking , luxury taxi and service on time .

Airport transfer
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Anonymous user
Nov 2, 2026
5.0

The Toyota SUV I rented this time was a testament to Nippon Rent a Car's consistently high standards. I was very satisfied with everything, from the rental and return process to the condition of the vehicle. I would definitely choose them again if given the chance.

Car Rentals
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_TSTR******p4ugl
October 21, 2026
5.0

Excellent driver! Very professional, punctual, and drove safely the entire trip. The car was clean and the ride was smooth. Highly recommend!

Airport transfer
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Anonymous user
Oct 15, 2026
5.0

The car rental company delivered exactly what was advertised; I received the correct car model as booked. The staff were helpful and communicated in English and Chinese. They offered airport pick-up service. The rental prices were good, and picking up and returning the car was convenient. I recommend them if you're interested in using their service.

Car Rentals
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_TIUS******m9lxzj
October 20, 2026
5.0

On time driver, english spoken. Gave clear communication

Airport transfer
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_TIHK******pwhppm
Nov 4, 2026
5.0

A very honest and trustworthy car rental company, great value for money, airport pick-up and drop-off were very convenient, the car was new and better than expected, the customer service staff were very polite and spoke Chinese. I've always rented Toyotas, and I'll definitely choose BE KOBE again next time!!

Car Rentals
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_TIVN******by6lj6
October 20, 2026
5.0

Excellent driver, 5 stars, spacious and clean car

Airport transfer
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qwar
Nov 11, 2026
5.0

We rented a car and bought insurance on the trip from the shop. I recommend buying it in person; their service is excellent, and we hardly had any problems with the car. We'll definitely book with them again next time. Very impressed!

Car Rentals

Frequently asked questions

Car Rentals

For driving in Tokyo, we recommend renting a small car or compact car. They offer greater agility on narrow city roads and make parking more convenient.

Airport transfer

In regions where child seats are mandatory, you can rent them from the supplier. To find out if child seats are available in regions where they are not mandatory, please check the booking page. When selecting a vehicle, please note that each child seat takes up 1.5 regular seats.