Transportation in Tokyo

_TIUS******u9hqbh

October 26, 2026

Excellent service by the driver. The car is new, clean, and spacious. Very satisfied with the service.

Anonymous user

Oct 16, 2026

The condition of the car is new and clean. We are very satisfied with the overall service provided. Thank you.

_TIUS******xgpsg8

October 24, 2026

beautiful comfortable car, clean and professional driver. Thank you

E31****3455

Nov 4, 2026

Japan Car Rental Experience Sharing: Convenient Pickup and Drop-off, Excellent Service. My car rental experience during this self-driving trip in Japan exceeded my expectations and deserves a huge thumbs up. From booking to picking up the car, the entire process was smooth, and the drop-off was equally convenient. The car was spotless, and its condition exceeded my expectations. Before departure, the staff even reminded me of nearby roads and parking rules, which gave me peace of mind. Returning the car was even easier. The staff member, Mr. Yang, was friendly and polite, and spoke fluent Mandarin, which made me feel welcome and eliminated any language barrier issues. He accompanied me to check the car's exterior and fuel level, and after confirming everything was in order, we quickly handed over the keys without any complicated procedures. The whole process only took a few minutes, with no deliberate difficulties or delays. The deposit refund and receipt explanations were very clear, and the overall efficiency was high, which deserves praise. What impressed me most about the entire rental process was the service attitude. Whether picking up the car, asking questions, or returning it, the staff remained patient and smiling. The convenient pick-up and drop-off locations, simple procedures, and excellent attitude made my self-driving trip much easier. I will definitely choose this car rental company again next time I come to Japan, and I would also recommend it to friends who want to drive in Japan. It's excellent value for money.

_TSXX******k1enk

October 24, 2026

Smooth booking , luxury taxi and service on time .

Thomson Lie

Oct 26, 2026

The car pick-up instructions were clear. We waited for the car at the designated location, and after about 10 minutes, a shuttle bus took us back to the store to pick up the car. The procedures were quick, and the staff were very helpful. They provided a phone seat and charging cable. The car was very new, with only 980 kilometers on it. It performed well and was fuel-efficient. Returning the car was very convenient and smooth. They even took us to Terminal 1 airport!

_TSTR******p4ugl

October 21, 2026

Excellent driver! Very professional, punctual, and drove safely the entire trip. The car was clean and the ride was smooth. Highly recommend!

Anonymous user

Nov 4, 2026

Picking up a car directly from the parking lot near the airport is very convenient. Furthermore, the staff there speaks Chinese.

_TIUS******m9lxzj

October 20, 2026

On time driver, english spoken. Gave clear communication

민우오빠98

Oct 11, 2026

The vehicle was of good condition, and the pickup process was easy. The person picking it up was kind and helpful. The part I was most satisfied with was that they handled the return process reasonably, even though I unexpectedly went slightly over the time limit. I plan to book through this company again for my next trip. Give it a try.

_TIVN******by6lj6

October 20, 2026

Excellent driver, 5 stars, spacious and clean car

Anonymous user

Nov 2, 2026

The Toyota SUV I rented this time was a testament to Nippon Rent a Car's consistently high standards. I was very satisfied with everything, from the rental and return process to the condition of the vehicle. I would definitely choose them again if given the chance.

_TIXX******amkwof

October 19, 2026

Great customer service and very punctual. Helped with bags as well.

Anonymous user

Oct 15, 2026

The car rental company delivered exactly what was advertised; I received the correct car model as booked. The staff were helpful and communicated in English and Chinese. They offered airport pick-up service. The rental prices were good, and picking up and returning the car was convenient. I recommend them if you're interested in using their service.

_TIPH******1cutc9

October 15, 2026

Impeccable service from start to finish. From handling my luggage with care to providing a comfortable, stress-free journey, my driver set a wonderful standard. Trip.com made arranging this transport completely seamless.

_TIHK******pwhppm

Nov 4, 2026

A very honest and trustworthy car rental company, great value for money, airport pick-up and drop-off were very convenient, the car was new and better than expected, the customer service staff were very polite and spoke Chinese. I've always rented Toyotas, and I'll definitely choose BE KOBE again next time!!

_TSXX******4p1jh

October 8, 2026

After a long flight, it was such a relief to walk out of arrivals and immediately spotted the driver holding a sign with my name. He greeted me with a warm, genuine smile and immediately helped me with my luggage. The car itself was spotless, air-conditioned, and very comfortable—perfect for recovering from a flight.

Anonymous user

Oct 29, 2026

The whole process is very convenient, the shop will proactively contact whatsapp before departure Communication, this store is super convenient communication because there are *** and Chinese people work in the store, like before renting a car communication is inconvenient, I get the car at the airport, they will send me a long and detailed content and picture flow to me, there are questions to answer super fast reply, the body is very new, very attentive car attached dry and wet tissue, the most convenient is with a phone holder