I recently stayed at the Holiday Inn Calgary-Airport for a quick stopover. As a frequent traveler through Alberta, I find this IHG property generally reliable, but my January visit was a mix of classic hospitality and a few seasonal frustrations.
The Highlights:
Late Night Relaxation: The pool area was buzzing with families and kids throughout the afternoon and early evening. However, I headed down about an hour before closing and it was a total shift in atmosphere. I managed to have a peaceful, quiet session in the hot tub, which was the perfect way to unwind after a long drive.
Comfortable Rooms: As expected from this brand, the bedding was crisp and the room was well-insulated against the Calgary wind.
Convenience: The proximity to the airport and easy access to Deerfoot Trail remains a major selling point for this location.
The Drawbacks:
Elevator Maintenance: It was a bit unfortunate that during my stay, one of the elevators was down for modernization maintenance. This led to some noticeable wait times in the lobby, especially during the morning checkout rush when everyone had luggage.
Winter Parking Issues: This was my biggest hurdle. Given the intense cold during these Calgary nights, I was relieved to see outdoor stalls with plug-ins. However, I discovered the plug-ins were not powered, meaning my vehicle's block heater wasn't working overnight. Starting a cold-soaked engine the next morning was a struggle; I’d really love to see these activated for guests during the winter peak.
Summary:
Despite the elevator delay and the parking power issue, the staff were friendly and the amenities were clean. It’s a solid 4-star experience, though a few ”winter readiness” improvements would make it a 5.
Hotel near Downtown Calgary,Calgary62.5% of visitors choose this area
GGuest User2026.01.02
Good location, however in the faucet everytime you switch to hot or cold water something yellow spits out every couple seconds. There was a mini bar and we did not touch it yet still got charged for a peach water which I did not use and when I phoned once I got the bill they told me that because it was in my room I was charged regardless if it was touched by us or not. My partner and I did not drink anything from there and no one was in our room. Otherwise good location for going out in the downtown and very comfortable beds
Great value for a short term stay near the YYC, with turn off from major road BarlowTrail NE. The front entrance is a bit confusing if approaching from the rear industrial area.
Staff were friendly and professional, usual hotel damage deposit and person staying in expectation.
The room was very spacious and clean, although a bit dated. AC was a bit louder than expected, but was able to sleep through. I didn't have time to use the amenities (pool and gym).
Unfortunately, the front desk staff didn’t seem very welcoming. Their expression and tone gave the impression that they were not interested in helping guests.
Overall, everything was great. The room was clean, the facilities were nice, and the stay was comfortable.
A new hotel near the airport, where people often hold parties. The hygiene is acceptable and the room is relatively large. The only problem is that the second booking failed, and I was not able to check in, but the full amount was deducted, which is really weird.
Room was average at best
Pillows lumpy and it affected my sleep
Went to buy a bottle of water it was 4.50
Carts for luggage disappeared and staff didn’t seem to care, got attitude when I asked if the coukdcfind them as I had 2 - 50 lb bags plus carry on
Cheap price but would try a different
place next time
Average at best!!!
It was better than the Marriott at Seattle Airport in many ways, except that the Wi-Fi was still unusable without registration, and although the breakfast was delicious, it was confusing that each room was given a $50 credit, and any amount exceeding that, including taxes and tips, had to be paid by the guest, but the final charge was confusing. In short, it was a mess of accounts, but fortunately the amount involved was not large.
Hotel staff are friendly, the hotel and room was clean.
The complimentary breakfast was good with bottomless coffee.
My room was clean but the shower sucked, and the plate glass shower doors were jammed and very difficult to move, also lacked an air vent.
The room didn’t have any air conditioning and the thermostat on the wall didn’t control anything!??
It was a very neat and cozy hostel. I went alone and used the room, but it was wider than I thought and the amenities were good. There is also a shuttle bus to the airport, so it's very comfortable. ㅎㅎ
Very Good
107 reviews
8.8/10
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GGuest UserWe've never come across this kind of experience before,my wife's sister in-law has gone to heaven, that's why we've to cancel the Hotel booking. It's a free cancellation show on the booking page, but the Hotel said ”No”. That's why we didn't come to Calgary and never stayed a night at the Hotel. If you kindly fix this case, we'll book Hotel from you in the future, thanks for your kindly help. We're seniors, both of us are over 70 years old, thanks God, we have a good life! We still can travel in Europe and Asia every year!!
GGuest UserOverall it was a decent stay here. Pros:
-Clean room with comfortable beds
-Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical
-tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.
HhongpowerIt takes about 20 minutes by Uber from Edmonton Airport. It cost about 33 bucks. There is also a Korean restaurant nearby... It is not a walkable distance. All schedules were handled by Uber. The sound of the air conditioner in the room… . It's so big... I turned it off when I went to sleep.
GGusNSVery clean hotel, probably recently renovated because the hallways had that new car smell.
Clara at front desk was very friendly and helpful.
Location is also great within Banff.
My only complaint is related to the temperature controls in the room. I like a cool room, and whatever I did, I could not get the temperature to drop. Even set at the lowest, with fan at maximum, the temperature stayed above 20c.
JJames Y. HuangI recently stayed at the Holiday Inn Calgary-Airport for a quick stopover. As a frequent traveler through Alberta, I find this IHG property generally reliable, but my January visit was a mix of classic hospitality and a few seasonal frustrations.
The Highlights:
Late Night Relaxation: The pool area was buzzing with families and kids throughout the afternoon and early evening. However, I headed down about an hour before closing and it was a total shift in atmosphere. I managed to have a peaceful, quiet session in the hot tub, which was the perfect way to unwind after a long drive.
Comfortable Rooms: As expected from this brand, the bedding was crisp and the room was well-insulated against the Calgary wind.
Convenience: The proximity to the airport and easy access to Deerfoot Trail remains a major selling point for this location.
The Drawbacks:
Elevator Maintenance: It was a bit unfortunate that during my stay, one of the elevators was down for modernization maintenance. This led to some noticeable wait times in the lobby, especially during the morning checkout rush when everyone had luggage.
Winter Parking Issues: This was my biggest hurdle. Given the intense cold during these Calgary nights, I was relieved to see outdoor stalls with plug-ins. However, I discovered the plug-ins were not powered, meaning my vehicle's block heater wasn't working overnight. Starting a cold-soaked engine the next morning was a struggle; I’d really love to see these activated for guests during the winter peak.
Summary:
Despite the elevator delay and the parking power issue, the staff were friendly and the amenities were clean. It’s a solid 4-star experience, though a few ”winter readiness” improvements would make it a 5.
GGuest UserWe chose this hotel at random while driving down the highway. We were VERY glad that we did. The following day, we kept congratulating ourselves on the great choice.
It was very easy easy to get to off the highway. But yet it was protected from the busy highway noise.
The staff were absolutely 5-Star. Every single individual that we encountered, both hotel and restaurant, seemed to be genuinely friendly and professional. Specail shout-out to: Jei, Jasmeen, and Maltin. ( hopefully i got the correct names)
We used the pool in the evening, and it was a surprisingly nice facility for the price of the hotel. We thoroughly enjoyed it until an excessively noisy family showed up with undisciplined kids. But that's not on the hotel.
I don't know why the restaurant was empty because it was exceptionally good food and good service. Even the breakfast buffet was far above most free breakfasts that are on offer.
The guestrooms were very quiet (even the a/c fan was quiet). Beds were comfortable. Good quality linens, pillows and towels. Beds were especially comfortable and seemed new. Carpet looked new.
The only thing I might suggest for the rooms is that they might add a floor lamp to improve the lighting. Also, they might think about bringing up the quality of bathroom amenities to current trend in higher quality in larger affixed bottles instead of small disposables
It's obvious that they're gradually upgrading an older property and haven't gotten to the hallway paint yet. But that doesn't affect the guestrooms experience.
I highly recommend this property.
GGuest UserNot our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the casino was great - including the restaurant.
李李家庭The location of the hotel is good with perfect access to the town. There is a supermarket named IGA which is about 8 mins walk. The cave pool is amazing which gives us a relaxing experience. The room is spacious with 2 levels. The upper level is bedroom while the lower level is dining room with a small kitchen. However, room service needs to be improved as there is no cleaning for one day during our stay. Facial tissue doesn't refill after using up.
JJames Y. HuangGreat value for a short term stay near the YYC, with turn off from major road BarlowTrail NE. The front entrance is a bit confusing if approaching from the rear industrial area.
Staff were friendly and professional, usual hotel damage deposit and person staying in expectation.
The room was very spacious and clean, although a bit dated. AC was a bit louder than expected, but was able to sleep through. I didn't have time to use the amenities (pool and gym).
MMichelle BillingtonI always enjoy my stay at Deerfoot Inn & Casino. The purpose of my trip was to hang out with my sister and catch up on our lives. The deluxe queen room was spacious and welcoming. I found a stain on the top sheet when the cover topper fell away. Just looked like a coffee stain, but jeez?! We went down to the buffet for supper, and the prime rib and scalloped potatoes were delicious, as well as the other entries. After we ate, we sat in the lounge next to the restaurant. I loved the big, comfortable chairs we chose to sit on. When I got up to use the ladies' room, my hips were out of sorts for several steps because the chairs are sitting too low. May I suggest they update the furniture as I noticed other older guests having the same issue.
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