We stayed for one night and found the hotel to be decent overall. While it wasn’t luxurious, it met our basic needs comfortably. The standout feature is definitely the location—absolutely fantastic and convenient for getting around. Great for a short stay if you’re looking to be close to everything.
We were staying here for 2 nights because of its proximity to Brands Hatch circuit. The room was very clean but very cold on arrival. However, luckily, we discovered a heater in the wardrobe. The dining experience was not good….the menu is very sparse and the service was very poor. They only had one very sweet rose’ wine available and we had to go to the bar to buy it as we couldn’t locate anyone to serve us. On Friday evening, they seemed to only have one waitress on duty and the hotel was full. When the bill arrived, after perusing it, we discovered that they had added a service charge to it which we did not pay. Whilst checking the bill later, we discovered that they had added an extra glass of wine to it, which we didn’t have. This is not a cheap hotel but the restaurant/service does not match their aspirations. We only stay here because of its location and would willingly stay elsewhere if there was a hotel available.
Definitely highly recommended : tucked away and yet near amenities (large Tesco, Mc Donald’s and large selection of other food options from Uber). There is also a restaurant within the hotel - nice menu.
Hotel itself is spotless all around (smells nice). Effortless check in and check out. The reception staff was very welcoming and helpful. The room was larger than expected. String WiFi signal throughout. Breakfast was delicious. Pet friendly (£30 per pet). Ample parking but not free (unless included in room).
It's a premier inn, so the standard room. Comfy bed for the night was all tht was needed, only thing I could've grumbled about, was the extractor didn't work in the bathroom, so the room smelt a little damp. Apart from that, great service at reception, good breakfast
Good location close to ebbs international train station for Eurostar. For us it was to see family. Towards Christmas has a local coop convenience store closed and restaurant which was ok at breakfast but they could keep up with the buffet demands but to be honest the large group of people being greedy and taking all the food didnt help. All in all was happy all around.
Great hotel .large well equipped rooms . A bath in shower. Had 2 fans.ironn hairdryer and a fridge. 2 double beds in room. Plenty of tea and coffees. Large open reception area and reasonably priced restaurant. Great pool . jacuzzi.steam room and sauna with free towels.hotel was clean and tidy . Staff were friendly
good experience, staff are nice, close to the shopping outlet. but I would avoid the parking cause when I come back the other day, there is milk on the window, not sure if they are from the above
This hotel was a standout during our trip. The location is excellent, close to the sea, and both dinner and breakfast at the restaurant were very good. The views of the White Cliffs were absolutely stunning. Our whole visit to the White Cliffs made us incredibly happy, and we didn't want to leave. Parking is across from the hotel and costs a fee, but it's not expensive. The only downsides were that our room didn't have a sea view and it was a bit cramped for four people. There's also a small gym. Overall, it was excellent.
Overall, the experience was excellent, and the hotel maintained high standards across most areas. The rooms were comfortable, clean, and well-maintained, and the staff were courteous and professional throughout the stay. The location was convenient, and the general atmosphere of the hotel was pleasant and welcoming. However, the room service could be improved, as it did not meet the same level of quality as the other services provided.
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GGuest UserWe stayed for one night and found the hotel to be decent overall. While it wasn’t luxurious, it met our basic needs comfortably. The standout feature is definitely the location—absolutely fantastic and convenient for getting around. Great for a short stay if you’re looking to be close to everything.
AAshishRanjanThe perfect location and food in the restaurant is also good. If you plan to check-in after 10-11 PM, I would suggest having dinner before going.
GGuest UserIt's been quite a while since i last stayed at the Kings Arms... and this trip reminded me why!
There is very little choice of Hotels in the area, and Kings Arms is centrally located in Westerham with many decent Pubs and Restaurants in close proximity.
The Hotel had undergone a lot of fairly recent External Renovation and looks amazing from the outside... maybe one day they can progress to modernising the interior.
Bar Area and Restaurant areas are absolutely fine, and you cannot fault the friendliness and helpfulness of the Staff.
However, the journey upstairs with the threadbare carpet kinda lets you know what is instore for you inside the room.
On this most recent stay, the room itself was HUGE! I booked a deluxe Double. Massive Bed, and ample furniture.
Carpet threadbare in places and the Central Heating Radiator didn't work. A small Electric heater had been placed in the room, but due to the enormity of the size, it was inadequate to produce any real warmth in the room. Poor quality lighting.. but i thinks that made me by design!
The Bathroom was equally large, but similar to the room (and others i've stayed in previous) i suspect maybe the 1980's was the last time it had a facelift. It was adequate to take a wee, and clean my teeth.. but i could only imagine my wife's reaction to the sheer thought of taking a Bath in there!
It's such a shame really... perfect location to stay for either Business while working at Biggin Hill Airport, or for a weekend getaway with the wife.
However, if the latter... i would seriously advise to take a look across the road. You'll have a much happier wife!!
This could be an amazing hotel - but it sure does need a lot of work on the inside.
AAbinesh94Overall, the experience was excellent, and the hotel maintained high standards across most areas. The rooms were comfortable, clean, and well-maintained, and the staff were courteous and professional throughout the stay. The location was convenient, and the general atmosphere of the hotel was pleasant and welcoming. However, the room service could be improved, as it did not meet the same level of quality as the other services provided.
AAkki_M13Overall the hotel was pretty decent. Good location and great views fron the room. But you know the building is a but old one some dont expect 5star model. You want some thing vintage and good you are in the right place. I loved it . And the staff was so lovely and friendly. I will suggest this one.
CChris J HornWhat an amazing hidden gem this is. Nestled on a hill top overlooking the marshes with Warehorn church over the road, this pub with rooms is a must for a romantic get away.
We arrived early and had a drink in the bar, which is beautifully quirky, a welcoming log fire burning and a wide selection of drinks.
We had booked ”Niddy” an attic room with so much to give, a comfy bed, roll top bath, and so much character.
The only ****** I had with the room, was the W.C squeezed into the roof space it was a little awkward to stand up and wee, but that's a small thing when it comes to such a great room.
Requesting a quiet table for dinner, we were given one in a side area and again we couldn't believe it, it was super romantic and we had the whole room to ourselves. Our waiter Muli was so good, he was attentive but not intruding, and so funny, we haven't had many meals out and he really did make the evening.
The food was excellent and the vegan burger was one of the best I have had.
The location was brilliant, if you're into walking, cycling, birdwatching or wanting to visit local sites (rye was only 20min drive away)
The rest of the staff were also brilliant, and couldn't do enough for us.
We will definitely return.
GGaryGreat hotel .large well equipped rooms . A bath in shower. Had 2 fans.ironn hairdryer and a fridge. 2 double beds in room. Plenty of tea and coffees. Large open reception area and reasonably priced restaurant. Great pool . jacuzzi.steam room and sauna with free towels.hotel was clean and tidy . Staff were friendly
GGuest UserIt’s in a great location for all you want in a town. It has a cool vibe & a nice buzz.
I was welcomed warmly, but disappointed to discover at check-in my room was on the 5th floor & no lift! A disability prevents me from doing many stairs. I was offered an upgrade for an extra £20, so I paid. (In hindsight feel this is a common practice & felt a bit conned). I then found out I still had 2 flights of stairs to the first floor!! 😩
The room was spacious & tastefully decorated as you will see by the photos. A spare bed in the room, great for families. Nice coffee & tea facilities.
I found the room very cold, so told a member of staff & asked if the heating was coming on or what could they do, I never heard from anyone in response, so was very cold in the evening.
If you don’t like to be cold & lots of stairs are a problem don’t book.
If those are not a problem then it’s a characterful hotel, with a great restaurant. Just avoid being talked into an upgrade!!!
GGuest UserWe were staying here for 2 nights because of its proximity to Brands Hatch circuit. The room was very clean but very cold on arrival. However, luckily, we discovered a heater in the wardrobe. The dining experience was not good….the menu is very sparse and the service was very poor. They only had one very sweet rose’ wine available and we had to go to the bar to buy it as we couldn’t locate anyone to serve us. On Friday evening, they seemed to only have one waitress on duty and the hotel was full. When the bill arrived, after perusing it, we discovered that they had added a service charge to it which we did not pay. Whilst checking the bill later, we discovered that they had added an extra glass of wine to it, which we didn’t have. This is not a cheap hotel but the restaurant/service does not match their aspirations. We only stay here because of its location and would willingly stay elsewhere if there was a hotel available.
GGuest UserWe booked this hotel for location and spa.
The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool.
Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities.
The shutter to the spa was down before 6pm on Valentine’s day.
At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm.
When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel.
The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while.
The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time.
The pool was cold and also dirty.
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