Hotel near Sheffield City Center,Sheffield100% of visitors choose this area
MMichael2025.05.21
The place was nice, nice staff and decent accommodation for the price. We saw a few scary people and things outside and around the hotel that put us off but overall it was a good stay
Hotel near Sheffield City Center,Sheffield100% of visitors choose this area
SSuibinggantt2025.11.12
This hotel is hilariously bad… In a nutshell, great facilities but terrible service.
1. I asked the hotel to wash a pair of pants. I double-checked with the front desk, and they confirmed it would be delivered to my room before 6 PM. When I got back at 6:30 PM, it wasn't there. At 7:30 PM, I went downstairs only to find the pants at the front desk… no one ever brought them up.
2. When I returned to my room at 6:30 PM, I noticed that while the room was tidied, the toilet paper hadn't been replenished. Thinking I needed other amenities, I scanned the QR code on my phone to request them. The QR code actually worked today (unlike yesterday), but an hour after I made the request, nothing was delivered. Remembering the ridiculous experience on the phone yesterday, I went downstairs to the front desk to get them. Even then, it took another 15 minutes for them to be brought up.
3. The boiled eggs at breakfast weren't even cooked through – the egg whites were still runny… This really confirms it's a hotel with no service.
The only positives: great location and newly renovated.
Hotel near Sheffield City Center,Sheffield100% of visitors choose this area
MMandy Boylett2026.03.07
We were surprised how nice the hotel is for the price we paid. I went with an old friend for a mid-week city break in Sheffield. The hotel is pretty close to theb train station and we walked there easily with our wheeled suitcases. The hotel staff were friendly and helpful The bathroom had a bath and a shower; the bedroom itself was a decent size. I don't think the electronic safe was working correctly, or maybe it was used error, not sure about that, lol. There was a fridge in the room which was great and unexpected; the wi-fi was also excellent. The staff were friendly, and we could get more coffee, tea and milk from reception. We didn't go to the gym or spa, we did go swimming and it's a lovely, big, well heated pool. There were also two steam rooms, a sauna, an ice room and a discovery shower (a hot or cold shower with four sprays and red and blue lights). There wasn't a machine to spin the swimwear in, but there were polythene bags for wet swimwear. A lovely touch in the gym reception was a coffee machine, where you could sit down and have a free cappucino or whatever your fancy is. We got the train to Meadowhall which took 5 mins and cost £2.90 return (with our senior rail cards). Some locals said the tram was even easier, but we found the train easy enough and very fast. I would recommend this hotel to anyone wanting a city break in Sheffield.
Upon arrival I got a very warm welcome from staff and they upgraded the room that was nice it's very clean and looks modern the beds comfy TV works great and WiFi is good very warm room and slept well had the breakfast continental was a good selection staff was very polite then had the full English didn't have the works but was full would definitely stay here again it's in the middle of town and 5 mins walk away from train station so u have everything you need close by
Nice clean hotel, spacious room, comfortable bed, everything you need. I had an issue with the radiator on the first night as it just wouldn't turn off, this was quickly sorted once I told a member of staff.
On my last night I couldn't get into my room with the keycard, it was already gone midnight so I was tired and just wanted to go to sleep, It took 2 trip's to reception from the top floor before this was resolved which left me quite annoyed.
On my last morning I paid for breakfast, It was a little disappointing, very basic selection on the continental side and the sausages were very poor quality and couldn't eat. There is however a Toby carvery across the road where I had breakfast the day before at a cheaper price, I would recommend going there instead
Hotel near Sheffield City Center,Sheffield100% of visitors choose this area
QQianshuidehaitangduoduo2026.03.29
The location is super convenient, really close to Sheffield train station. It's less than a five-minute walk to the City Hall, Peace Gardens, Winter Garden, and Millennium Gallery. This is a chain hotel, and the service and facilities are all up to par. Sheffield is very hilly, just like a British version of Chongqing, with slopes everywhere. So staying near the train station makes arriving and departing with luggage much easier. I'll definitely choose this hotel again next time I'm in Sheffield.
The location is good, the room was pleasant and spacious. But the staff were a little slow, it took a long time to check in even though there were three staff on reception and one person before me, two were on the phone together. I understand busy times but they weren’t particularly in a hurry to help, explain or apologise. Also had a drink at the bar and again, the staff were a little slow to help. They were fine and adequate but not particularly friendly.
I have worked in customer facing roles and I’m not expecting the world but some hotels go out of their way to make you feel welcome and the staff here could definitely improve in this area. There was nothing wrong at this hotel and it was adequate for my needs but I wouldn’t go out of my way to stay here again.
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GGillyBA great hotel in a good location for visitors to Sheffield. The advantage of staying slightly out of the city centre for free parking and a peaceful location. The rooms are clean, spacious and quiet in lovely grounds. We had 4 rooms with our party which were booked at a reasonable price and 2 were upgraded on arrival which was a bonus. The staff were friendly and welcoming especially the lady on reception. Would happily stay here again
CCostinaWE HAD A FRIDGE
The toilet sit had some soap smudge on it and initially thought is something else but if foamed when tried to clean it (I always have sanitizer with me as is only human to miss a spot and do a mistake. Didn't kill me cleaning that myself. Housekeeping job ain't easy. Bless you all. Just keep a better eye to avoid Karen type❤️) The receptionists were all friendly and happy to assist me with both check in and check out. We absolutely loved our room and the view was magnificent. The dawn was heavenly seen from our window❤️ What I loved the most was the fact that in the room we had a FRIDGE. Many hotels don't have that anymore and imagine having a room without a fridge with this heatwave going on 🥵 I will attach a photo with our beautiful view🤩 This hotel will be my top choice whenever I'll need a room around the area. Clean room, clean hallway, clean reception area. Please keep an eye for the accessible rooms. Read all description and detail before booking as they have special rooms for people with a health condition and the room will have some things at a low level to the ground. Will be your fault for not choosing the right room not the hotel's as you need to read description always. Don't take it out to the staff for your own mistake😊 Seen a lot complaining about that, as I've seen also about the rooms accessible and didn't understand the term initially, until I went through the details. After reading the details I knew exactly what room I need to book and what would not be convenient for me🙌 Bless you all and hope this review will be of help to some of you at least 😊
MMandy BoylettWe were surprised how nice the hotel is for the price we paid. I went with an old friend for a mid-week city break in Sheffield. The hotel is pretty close to theb train station and we walked there easily with our wheeled suitcases. The hotel staff were friendly and helpful The bathroom had a bath and a shower; the bedroom itself was a decent size. I don't think the electronic safe was working correctly, or maybe it was used error, not sure about that, lol. There was a fridge in the room which was great and unexpected; the wi-fi was also excellent. The staff were friendly, and we could get more coffee, tea and milk from reception. We didn't go to the gym or spa, we did go swimming and it's a lovely, big, well heated pool. There were also two steam rooms, a sauna, an ice room and a discovery shower (a hot or cold shower with four sprays and red and blue lights). There wasn't a machine to spin the swimwear in, but there were polythene bags for wet swimwear. A lovely touch in the gym reception was a coffee machine, where you could sit down and have a free cappucino or whatever your fancy is. We got the train to Meadowhall which took 5 mins and cost £2.90 return (with our senior rail cards). Some locals said the tram was even easier, but we found the train easy enough and very fast. I would recommend this hotel to anyone wanting a city break in Sheffield.
GGuest UserThe location is good, the room was pleasant and spacious. But the staff were a little slow, it took a long time to check in even though there were three staff on reception and one person before me, two were on the phone together. I understand busy times but they weren’t particularly in a hurry to help, explain or apologise. Also had a drink at the bar and again, the staff were a little slow to help. They were fine and adequate but not particularly friendly.
I have worked in customer facing roles and I’m not expecting the world but some hotels go out of their way to make you feel welcome and the staff here could definitely improve in this area. There was nothing wrong at this hotel and it was adequate for my needs but I wouldn’t go out of my way to stay here again.
LLara FayeNice clean hotel, spacious room, comfortable bed, everything you need. I had an issue with the radiator on the first night as it just wouldn't turn off, this was quickly sorted once I told a member of staff.
On my last night I couldn't get into my room with the keycard, it was already gone midnight so I was tired and just wanted to go to sleep, It took 2 trip's to reception from the top floor before this was resolved which left me quite annoyed.
On my last morning I paid for breakfast, It was a little disappointing, very basic selection on the continental side and the sausages were very poor quality and couldn't eat. There is however a Toby carvery across the road where I had breakfast the day before at a cheaper price, I would recommend going there instead
GGuest UserReally happy with the stay, we had a bit of an incident with a broken down car and my son arriving late to meet us, we asked if we could accomodate my son rather than him going to his shared accomadation. Reception couldn't have been more helpful.
Breakfast was great, (especially the make your own waffles), rooms were spacious and very comfortable.
Will definitely come back.
QQianshuidehaitangduoduoThe location is super convenient, really close to Sheffield train station. It's less than a five-minute walk to the City Hall, Peace Gardens, Winter Garden, and Millennium Gallery. This is a chain hotel, and the service and facilities are all up to par. Sheffield is very hilly, just like a British version of Chongqing, with slopes everywhere. So staying near the train station makes arriving and departing with luggage much easier. I'll definitely choose this hotel again next time I'm in Sheffield.
GGuest UserThe hotel is in a fantastic location right in the city center of Sheffield, surrounded by restaurants, cafes, and attractions like the Botanical Gardens, City Hall, and an outdoor playground for kids.
GGuest UserWe stayed in March 2024 had a good experience then, but this visit last weekend 11th May 24 was very disappointing we found the room dirty with insects crawling around under the bed, we asked to change room which we did but found the same problem which i pointed out to the night receptionist, he came up with a 3rd room clean luckily at midnight, now very tired we slept well and spoke to reception at check out who offered us a complimentary Breakfast which was nice but doesn't make you want to return again if the rooms are presented to you so dirty please see photos i did write to the hotel manager on 13th May but as yet have received NO reply
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