Hotels With bar in South Yorkshire, United Kingdom

This hotel is hilariously bad… In a nutshell, great facilities but terrible service. 1. I asked the hotel to wash a pair of pants. I double-checked with the front desk, and they confirmed it would be delivered to my room before 6 PM. When I got back at 6:30 PM, it wasn't there. At 7:30 PM, I went downstairs only to find the pants at the front desk… no one ever brought them up. 2. When I returned to my room at 6:30 PM, I noticed that while the room was tidied, the toilet paper hadn't been replenished. Thinking I needed other amenities, I scanned the QR code on my phone to request them. The QR code actually worked today (unlike yesterday), but an hour after I made the request, nothing was delivered. Remembering the ridiculous experience on the phone yesterday, I went downstairs to the front desk to get them. Even then, it took another 15 minutes for them to be brought up. 3. The boiled eggs at breakfast weren't even cooked through – the egg whites were still runny… This really confirms it's a hotel with no service. The only positives: great location and newly renovated.

I am Benny Mok(the register name is WAI-FU MOK), spent three days there at ROOM 211 from 31/7/2022 to 2/8/2022 in summer & I found that all the facilities in the hotel were superb & I was highly satisfied. The only shortcoming was there was a long weird sound when flushing at the bathroom. There might be some problems in the toilet bowl hose. Otherwise than that, I highly recommend this hotel cuz all the staff members at the hotel ARE SUPER FRIENDLY, welcoming, cheerful, caring including the housekeeping ladies ! Last but not least, the receptionist ~KARRA RIPPON. karra was the most patient, helpful, amicable , devoted, loving, thoughtful & caring staff member over there & there is no doubt about that! Would you mind sharing this inspiring message with this excellent receptionist and tell her that the inspiring message was from a HONG KONG IMMIGRANT FAMILY ? Many thanks & I owe you one!

We were surprised how nice the hotel is for the price we paid. I went with an old friend for a mid-week city break in Sheffield. The hotel is pretty close to theb train station and we walked there easily with our wheeled suitcases. The hotel staff were friendly and helpful The bathroom had a bath and a shower; the bedroom itself was a decent size. I don't think the electronic safe was working correctly, or maybe it was used error, not sure about that, lol. There was a fridge in the room which was great and unexpected; the wi-fi was also excellent. The staff were friendly, and we could get more coffee, tea and milk from reception. We didn't go to the gym or spa, we did go swimming and it's a lovely, big, well heated pool. There were also two steam rooms, a sauna, an ice room and a discovery shower (a hot or cold shower with four sprays and red and blue lights). There wasn't a machine to spin the swimwear in, but there were polythene bags for wet swimwear. A lovely touch in the gym reception was a coffee machine, where you could sit down and have a free cappucino or whatever your fancy is. We got the train to Meadowhall which took 5 mins and cost £2.90 return (with our senior rail cards). Some locals said the tram was even easier, but we found the train easy enough and very fast. I would recommend this hotel to anyone wanting a city break in Sheffield.

Brilliant hotel clean everything you need staff absolutely amazing defo stop again

Love this hotel ❤️ 2nd stay here this year Came for a birthday treat and Antonia on the desk treated us to a late checkout and 2 free drinks at the bar! Great customer service. The beds are the most comphy beds I've slept in....would have took it home if I could! Great location for the train Station and lots of near by car parks if you drive. The bar has a good vibe sells a mice range of beer including Camden Pale Ale. Good ciffeea too at reasonable prices. The bar staff are very friendly. The all you can eat and drink breakfast is 10/10 and is on until 11amnat the weekend...perfect after a big night out Would definitely recommend 👌

The place was nice, nice staff and decent accommodation for the price. We saw a few scary people and things outside and around the hotel that put us off but overall it was a good stay

Unfortunately I was not made aware of the rewards scheme the hotel has until the cleaners told me I'd already booked 8 nights by then... The 1st room offered, well the tv didn't work so we had to move, no help with bags unfortunately....next room was fine no hairdryer so 1 was sent up from reception The beds & pillows are so comfortable and the breakfast is fantastic the staff were lovely from front of house to the cleaners. Thankyou for a lovely welcoming stay.

The stay was okay, but the internet was a bit slow, and the room's heating was broken. They brought up a space heater, so the service was decent enough. My room wasn't cleaned during my three-night stay, they only emptied the trash. I guess labor in Europe is 'eco-friendly' like that.

Really happy with the stay, we had a bit of an incident with a broken down car and my son arriving late to meet us, we asked if we could accomodate my son rather than him going to his shared accomadation. Reception couldn't have been more helpful. Breakfast was great, (especially the make your own waffles), rooms were spacious and very comfortable. Will definitely come back.

This is a beautiful hotel in a great location. We were very impressed with the service provided by the friendly & professional staff. The hotel building is beautiful, stylish and well maintained. Breakfast was lovely but be warned the breakfast room is quite snug when there is a busy period. We would definitely recommend a stay here.