DDauzOnlyI would like to extend my sincere thanks to all the staff for their warm and gracious hospitality during our short stay. Everyone was exceptionally kind and accommodating, especially in allowing us an early check-in at 10:00 AM, as we arrived earlier than expected. We truly appreciated this thoughtful gesture, which was kindly extended due to low occupancy.
The room was cozy and comfortable, and the view was genuinely pleasant. One of the highlights was being able to see hot air balloons 🎈 directly from the hotel, which made the stay even more special and memorable.
While the overall experience was very enjoyable, there are a few areas that could be improved to further elevate the property’s standards:
1. Food quality could be enhanced, particularly breakfast. Having a chef prepare options such as fresh omelettes or scrambled eggs would greatly improve the dining experience.
2. The furnishing and interior details would benefit from a light refresh to give the property a more refined and polished feel.
3. The sliding section of the property could be opened to enhance accessibility and overall flow of the space.
4. Adding a subtle room fragrance would create a more welcoming and pleasant atmosphere upon entering the room.
Overall, it was a great and satisfying stay, and with a few thoughtful improvements, this place has the potential to become truly outstanding.
CClaire MBellamaritimo is maybe not the newest hotel, but it is at a fine spot - we could see Pamukkale from our balcony and also see the hot air balloons in the morning when the sun was rising!
The pool(s) and the courtyard are super nice and clean and very new! It was so much fun to cool down there after an exciting day.
The owner of the hotel, Halim, was very friendly - as was the rest of the staff - and helped us with great advise in order to make the most of our visit at Pamukkale. We had already booked a hot air ballon ride for the first morning, but for the rest Halim's advice was extremely helpful!
Breakfast (see the picture) at the hotel made us very happy and we also had dinner once at the hotel (the picture is not showing the delicious salad we had with it, but you'll get the picture).
The hotel also offers wine 🍷 from the region. We tried the white wine that was a very enjoyable drink one of the evenings. Once, while enjoying the pool in the afternoon, the owner presented us two glasses of chilled pomegranate wine - that on a hot summer day is absolutely fantastic! 😍
The rooms were simple, but clean, as was the bathroom. But we didn't spend that much time inside anyways... 😎☀️
So, altogether, I can warmly recommend this hotel for your stay at Pamukkale - it's a grand choice! Last but not least, it's also a very affordable option ... 😉
YYuen Ting MoniqueAll the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
SShiyidexingfuThe room booked for my parents has a hot spring and includes two meals, breakfast or lunch, or breakfast and dinner. The hotel room is not very big, the air conditioning is relatively good, and the front desk is very welcoming
LLet’s Go Solo!The perfect place to stay if going to Pamukkale Terraces and Hieroplois. Owners are amazing and attentive. Extremely helpful with getting the buses and advising on best way to explore Pamukkale. Also great food/restaurant suggestions.
Rooms are big and comfortable with all the amenities you could need. Breakfast was delicious and outside in the garden which added to the feel of relaxation and holiday.
Would definitely come back here
GGuest UserA great option for one night in Pamukkale. The host is very welcoming. If you want to be met, please let them know your arrival time in advance, or at least 15 minutes beforehand, as there is no reception. If no one is there upon arrival, message the host and they will arrive in 5 minutes. We would have liked to have some dishes added to the room, as there was a kitchen area, but they were missing. We asked for them, and they brought them to us.
LLvxingzheThis is a pretty big hotel, and there were a lot of Chinese guests. To my surprise, they even had Chinese food on the menu! The front desk service was excellent. They helped me book a birthday cake for my son. The hot air balloon activity they recommended, which I booked a day in advance, also went ahead as planned. The staff member was great; they were worried I'd be concerned about paying for the hot air balloon in advance and not getting a refund if it didn't happen, so they gave me a receipt and a guarantee for a refund. Really fantastic front desk staff! 👍
GGuest UserWe thank you very much for the interest, laughter and hospitality you showed during our stay. We experienced a very pleasant and comfortable environment. We are very pleased to have the staff sincere approach and help in everything. We thank Mr Muharrem and your administration very much, I recommend a perfect hotel for very clean, quiet, business travel
GGuest UserNewly built hotel with a pool. The pool is actually great as it is so hot during the day. Rooms were spacious and clean, as advertised. Linen and towels were also clean and new. The breakfast was delicious and the hotel is close to the main tourist sites. Would definitely book again if I stayed in Pamukkale. Suggest starting at South Gate first (300 lira taxi from the hotel) as it is easier to walk down the travertines rather than up. Go as early as possible as it gets very hot during the day and can make it difficult to see everything on foot, especially for an older person, otherwise pay for the buggy and they will drive you around.
GGuest UserThe bus station is right in front of the hotel, making it super convenient to get anywhere. The front desk staff were very kind and even gave me information written in Japanese, which was a great help. The breakfast offered a good variety and was delicious. While the area around the hotel seemed a bit chaotic when I arrived, and I felt a little uneasy, the inside is clean and the room was relatively quiet. I highly recommend this hotel.
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