Customer Support

Explore Guest Reviews of Hotels in Guayas

Oro Verde Guayaquil

Oro Verde Guayaquil

4.4/5111 Reviews
Centro de Guayaquil
The hotel is very friendly and helpful and the staff are very friendly and helpful.
Wyndham Guayaquil Puerto Santa Ana

Wyndham Guayaquil Puerto Santa Ana

4.6/5128 Reviews
Puerto Santa Ana
This was the first time I was staying at this hotel and will definitely return. The location is perfect in the Puerto Santa Ana area, near restaurants, coffee shop, bars, etc. Most importantly, I felt very safe in this area. The service was good, except that the first time I had breakfast there, I was practically chased by the waiter to pay. I told him to put the check in my room and he mentioned that they didn't have a card on file. I had submitted my card when I checked in but I guess it was not registered by the receptionist for additional charges. I told him I would bring the card down. Well, he was already waiting for me by my door when I got to the room. It was quite annoying the lack of trust. I was not trying to walkout on the check! Anyways, the next time I went to have breakfast I made sure to bring my card. I found breakfast to be expensive by the way. You can find cheaper food around the area. I would recommend the hotel for its location as the rooms are ok but found them a bit outdated. I thought it was very nice that they offer hotel transfers at no cost. My driver waited for me for a bit since my flight had been delayed, That was really appreciated.
Holiday Inn Guayaquil Airport

Holiday Inn Guayaquil Airport

4.6/5113 Reviews
In order to catch a plane, I chose this hotel, which is very close to the airport, with good links, and swimming and fitness. The service is good, the room is very comfortable, and the toiletries are delivered as soon as you need them!
Hotel Malecon Inn

Hotel Malecon Inn

3.2/523 Reviews
Centro de Guayaquil
The front desk staff and the cleaning aunt are very nice and they should be given a raise.
Hotel Boutique Mansion Del Rio

Hotel Boutique Mansion Del Rio

4.3/532 Reviews
Las Penas
What a beautiful old character building! We thoroughly enjoyed our two nights at this hotel, either side of our trip to the Galapagos. The decor is stunning both in the common areas and the bedrooms. Beds were large and comfortable, AC worked well and showers were good. Breakfast was similar to every other hotel we stayed in, and a takeaway breakfast was available for an early start. We found the staff friendly and welcoming (they also spoke great English). The hotel stored one of our suitcases for 10 days. There are a lot of steps but also a nice view. The hotel is in a very safe area and we enjoyed walking along the river where there were plenty of restaurant options. We also walked through Las Penas and up Cerro Santa Ana, a beautiful area, and plenty of security guards around if you stick to the main stairs. Checkout isn't until 12 so great to walk around and then have time for a shower before catching an afternoon flight.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Local Travel Info

Number of Hotels8
Number of Reviews407
Average Price (Weekdays)€116
Average Price (Weekends)€111