Location: Right on Lake Biwa, almost all rooms offer lake views, providing a first-class scenic experience. It's lovely to walk around the vicinity, and there's a unique cafe and small shops nearby.
Service: The shuttle bus to the station runs every 30 minutes, which is very convenient. The front desk service was a bit average, lacking smiles.
Facilities: The Prince Hotel chain is generally reliable. The triple room was very comfortable. The buffet restaurant on the top floor has fantastic views. While the snow crab at the buffet was of average quality, the other dishes were good, making it convenient not to have to go out.
There are three branches in total, and the rooms are arranged in a room type that allows you to bring (bicycles) into the room, a non-smoking room, and bicycle-friendly. The room is spacious, with a sofa, a large bathroom (bathtub), and three types of hair dryers. There aren't many restaurants and shops nearby, but we can find a laundry shop and delicious ramen and convenience stores within a 5-minute bike ride.
Nestled in a welcoming setting designed for comfort and relaxation, our hotel is a place where thoughtful service and genuine hospitality come together to create an exceptional stay. From the moment guests arrive, they are greeted with warm smiles and attentive care, setting the tone for an experience that feels both effortless and personal.
Our team is dedicated to making every guest feel valued. Whether it’s a smooth check-in, help with luggage, or thoughtful recommendations for local attractions, our staff is always ready to assist with professionalism and kindness. We believe that great service is found in the details—remembering preferences, anticipating needs, and responding promptly to every request.
The hotel offers well-appointed rooms designed to be a peaceful retreat. Clean, comfortable, and tastefully furnished, each room provides a relaxing atmosphere where guests can unwind after a long day. Soft bedding, modern amenities, and careful attention to cleanliness ensure a restful and enjoyable stay.
Dining at the hotel is another highlight. Guests can enjoy delicious meals prepared with care, served by friendly staff who are happy to accommodate special requests. Whether it’s a leisurely breakfast, a quick lunch, or a relaxing dinner, the dining experience reflects the same commitment to quality and service found throughout the hotel.
Beyond comfort and convenience, what truly sets our hotel apart is the sincere desire to make every stay memorable. Business travelers, families, and vacationers alike can expect a calm environment, reliable service, and a team that truly cares. Our goal is simple: to provide not just a place to stay, but a place where guests feel at home and look forward to returning.
I used a pre-purchased room voucher, and it was such an amazing deal! The hotel is right near Otsu Station and is absolutely beautiful. The room was huge, with a direct view of Lake Biwa. Unfortunately, I only stayed one night this time and didn't get to fully enjoy the hotel's facilities. Plus, the staff were incredibly service-oriented. We mistakenly thought the drop-off point for the shuttle at Otsu Station was the pick-up point, and the driver kindly took our luggage and explained that the pick-up was across the street, without being rigid about making us go there. When we arrived at the hotel, the concierge immediately took our luggage, and by the time we checked in, our bags were already in the room. My daughter went to buy something from a vending machine and met a staff member who bowed 90 degrees to her; she came back telling me how polite they were... Even though it was only one night, it was the most beautiful memory of my Kansai trip.
New view.
Many things at the room is centralised.
Like when i want cold air con they said only heat is available as its centealized.
I cannot control the hot spring water
If u need it on u need to contact the front desk and same as if you want to turn it off.
We didn't know that this is a love hotel and only realised it the day before checking in, as the check in is only from 6pm. The room is very spacious and we didn't mind the ****, condoms and lots of beauty products it came with. :D However, I didn't know that hotel rooms in Japan can allow smoking, so the strong cigarette smell in the room was very off putting.
We put up a 'do not disturb' sign because we don't need cleaning daily. The second day I noticed some of the **** from the hotel were gone in our room but the room wasn't made (bed wasn't made, trash not emptied). I asked the staff and they said they removed it because they thought it bothered us. This was a bit weird to me, I'm not sure where they got the idea from and I don't know why they entered the room. It's also important to note that the train only runs once per hour most of the day (during some hours twice).
The front desk is located on the second floor of the Lawson convenience store in the west exit rotary, right next to Kusatsu Station. The three staff members at the small front desk were efficient and helpful. The contracted parking lot is in the building immediately to the left as you enter the rotary, and the signs were easy to find. The overnight parking fee of 500 yen was a welcome bonus. The amenities were also of high quality. The water, tea, and snacks in the refrigerator were all free, which was a nice touch.
The room is spacious, clean and tidy. The breakfast is exquisite. The best is the ninth floor Omi beef teppanyaki. The meat is tender and the appetizer is paired with salmon dishes. The dessert strawberries are amazing.
Good hotel if you really want to get away and relax. Do spas and light/ medium sightseeing. It’s about an hour train ride to any major modern shopping stuff.
They serve Japanese style breakfast and western breakfast for extra charge. Make sure to specify which one. For dinner it’s usually Japanese style. And the food was good. I found out a lot of things I did and didn’t like for cuisine.
Hygiene: Very clean
Environment: Very good, quiet
Service: Yes
Very good hygiene: very clean
Environment: Very good, quiet
Service: Yes
Very good hygiene: very clean
Environment: Very good, quiet
Service: Yes
Very good hygiene: very clean
Environment: Very good, quiet
Service: Yes
very good
Very Good
43 reviews
8.8/10
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9.4/10
Amazing
KKimGood hotel if you really want to get away and relax. Do spas and light/ medium sightseeing. It’s about an hour train ride to any major modern shopping stuff.
They serve Japanese style breakfast and western breakfast for extra charge. Make sure to specify which one. For dinner it’s usually Japanese style. And the food was good. I found out a lot of things I did and didn’t like for cuisine.
GGuest UserNestled in a welcoming setting designed for comfort and relaxation, our hotel is a place where thoughtful service and genuine hospitality come together to create an exceptional stay. From the moment guests arrive, they are greeted with warm smiles and attentive care, setting the tone for an experience that feels both effortless and personal.
Our team is dedicated to making every guest feel valued. Whether it’s a smooth check-in, help with luggage, or thoughtful recommendations for local attractions, our staff is always ready to assist with professionalism and kindness. We believe that great service is found in the details—remembering preferences, anticipating needs, and responding promptly to every request.
The hotel offers well-appointed rooms designed to be a peaceful retreat. Clean, comfortable, and tastefully furnished, each room provides a relaxing atmosphere where guests can unwind after a long day. Soft bedding, modern amenities, and careful attention to cleanliness ensure a restful and enjoyable stay.
Dining at the hotel is another highlight. Guests can enjoy delicious meals prepared with care, served by friendly staff who are happy to accommodate special requests. Whether it’s a leisurely breakfast, a quick lunch, or a relaxing dinner, the dining experience reflects the same commitment to quality and service found throughout the hotel.
Beyond comfort and convenience, what truly sets our hotel apart is the sincere desire to make every stay memorable. Business travelers, families, and vacationers alike can expect a calm environment, reliable service, and a team that truly cares. Our goal is simple: to provide not just a place to stay, but a place where guests feel at home and look forward to returning.
GGuest UserWe appreciated that the hotel provides complimentary pick-up and drop-off service to the nearest subway station between 7:00 am and 9:00 pm.
Breakfast is served in traditional Japanese style, featuring rice, grilled fish, eggs, and some vegetables. Coffee is not included and must be purchased separately from the hotel’s café.
Bedroom: The tatami mats felt slightly dusty, possibly because the room had been vacant for a few days after the last cleaning. There was also a strand of hair on one of the pillows when I lifted the duvet 😅.
Although the room was ready, the hotel does not allow check-in before 3:00 pm. Check-out time is 10:00 am, which is earlier compared to many other hotels. We were charged an additional ¥4,000 for a late check-out at 11:00 am (extension of an hour).
The in-room onsen was excellent, the water flow was strong and hot enough for cold weather. The bathroom mirror was also spotless.
The hotel was quite empty during our stay, so it would be appreciated if management could be more flexible and allow early check-in when rooms are already ready. The check-out time should also be extended to the standard 11:00 am.
Not allowing early check-in while also enforcing an early check-out time does not seem very favorable for guests.
CcreditmanLocation: Right on Lake Biwa, almost all rooms offer lake views, providing a first-class scenic experience. It's lovely to walk around the vicinity, and there's a unique cafe and small shops nearby.
Service: The shuttle bus to the station runs every 30 minutes, which is very convenient. The front desk service was a bit average, lacking smiles.
Facilities: The Prince Hotel chain is generally reliable. The triple room was very comfortable. The buffet restaurant on the top floor has fantastic views. While the snow crab at the buffet was of average quality, the other dishes were good, making it convenient not to have to go out.
GGuest UserThe hotel is only a 10-minute walk from Hikone Station, which is very convenient. The hotel is opposite Hikone Castle, and you can see Hikone Castle while taking a hot spring bath, especially the night view is better. The breakfast is very rich, with many varieties and good service.
PPingxinjiejieThe Western-style room was spacious, with a large, comfortable bed. The onsen (hot springs) were excellent, with several to choose from, and the area wasn't crowded. The water was excellent, leaving my skin feeling smooth and refreshed. The hotel requires a meal plan; adding dinner upon arrival costs 10,000 yen per person. There are few restaurants nearby, but there's a yakiniku restaurant with excellent beef.
GGTO44New view.
Many things at the room is centralised.
Like when i want cold air con they said only heat is available as its centealized.
I cannot control the hot spring water
If u need it on u need to contact the front desk and same as if you want to turn it off.
TTimentoDiverI recently stayed at AB Hotel Hikone and had an exceptional experience. The location deserves a solid 5 stars—it's conveniently situated at 5-9 Daitocho, Hikone, Shiga, offering easy access to key attractions. The cleanliness of the hotel is commendable, earning another 5-star rating. The staff was friendly and accommodating, though a slightly higher rating for friendliness would enhance the overall experience. The value for money is excellent, with top-notch facilities that deserve a full 5 stars. The breakfast exceeded expectations, earning a perfect score. Overall, AB Hotel Hikone provides a fantastic stay with its prime location, cleanliness, value for money, and outstanding facilities. I highly recommend it to fellow travelers seeking a delightful and comfortable accommodation experience in Hikone, Japan.
GGuest UserExcellent location, right at the station. Check in 16h00. No wifi offered. Hotel access via public restaurant - feels weird to walk between diners to go out / return.
Lockers far too narrow even for airline carry-on. Bathroom is clean, shower has small dry area, and water pressure varies. Capsules are spacious with power socket, lights, shelf, etc.
The mattress is a few cm thick piece of soft foam and is so worn that it feels like a slab of concrete wrapped in a sheet. Very uncomfortable! And I am 77kg, not overweight. The pillow is a bag filled with what feels like gravel stones.
Breakfast comprises one hot / cold drink, a small pile of lettuce leaves with dressing, a thick slab of white bread that is scored about half way deep into a small chessboard and very lightly toasted, and a thimble-size serving of sweet fruit yoghurt.
They do offer to hold luggage until 16h00 after check-out, and collecting it is easy and fast.
MMelonimoniWe didn't know that this is a love hotel and only realised it the day before checking in, as the check in is only from 6pm. The room is very spacious and we didn't mind the ****, condoms and lots of beauty products it came with. :D However, I didn't know that hotel rooms in Japan can allow smoking, so the strong cigarette smell in the room was very off putting.
We put up a 'do not disturb' sign because we don't need cleaning daily. The second day I noticed some of the **** from the hotel were gone in our room but the room wasn't made (bed wasn't made, trash not emptied). I asked the staff and they said they removed it because they thought it bothered us. This was a bit weird to me, I'm not sure where they got the idea from and I don't know why they entered the room. It's also important to note that the train only runs once per hour most of the day (during some hours twice).
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