GGuest UserThe room facilities are slightly old and the health can be better. Close to the old city, about 3-4 kilometers away, about ten minutes drive. There is an Olezi at the entrance of the hotel that is very convenient. Hotel service is OK, there is a food that needs to be heated, and it can be solved after going to the restaurant. Breakfast is OK for European hotels, basically meet the needs.
GGuest UserWe were surprised to encounter major renovation to the front terrace which reduced the car parking availability and created a lot of white/grey dust best to avoid the terrace area altogether but pack a clothes brush anyway as there are none in the room. Garage parking is advertised in Reception as €25/day but due to reduced free parking there was no charge. All staff are very obliging and professional and appear pleased to ensure your time there is enjoyable. The building has been repurposed over the decades but as a hotel it is both dignified and comfortable. A vending machine dispensing bottles of water would be useful. During the 2 night stay we took breakfast lunch and dinner and whilst the food is not great it is good.
Parador de Cuenca is a great example of the brand but as we are only a few into their Spanish estate and with another 88 to visit we sadly don't have time to return.
GGuest UserThe hotel is very friendly and friendly, and the breakfast details for those who do not have a buffet is great, can have a coffee and a toast and pay for it.
We used the gym and I left something to wish ... was cold and some of the machines were out of service.
NNoel Carpio1. When I called to make a request, they told me to call at 8pm. In a hotel, service should be round the clock.
2. When i requested for lotion, they said they dont give lotion. We booked to 6 different hotels in Spain. Only this hotel has no lotion.
3. There is no complementary water. If you need water, you have to go get it from the cafeteria.
4. The air conditioning system is not working. The only hotel we booked at with no air conditioning for 3 days. So we had to open the windows, hoping that no bird would fly in while we were sleeping.
GGuest UserHotel de polígono, limpio y cómodo. Todo muy correcto, cama y almohada cómoda. Cuentan con un mini gimnasio. Los empleados muy amables. Algo que no me gustó es que el personal de limpieza hablara por walkie talkie, hace mucho ruido y te despierta.
AAfanxiaThis hotel offers excellent value for money. Firstly, its location is superb, right next to the long-distance bus station and less than a kilometer from the train station. The elevator to the old town at the top of the hill is just a few hundred meters away. The hotel's facilities are also excellent, with spacious and fully equipped rooms. I especially recommend the Taco Star near the entrance – it's fantastic! Go in the afternoon, even though there's a long queue in the evening.
GGuest UserI made a last-minute decision to fly from Amsterdam to Madrid and then stop by Toledo. I booked this hotel on the bus from Madrid to Toledo; it was already 10 PM local time, and the booking was incredibly fast, confirmed instantly. I later learned this was through Ctrip's instant booking service.
The hotel has a 24-hour front desk, which is much better than many small hotels that require a password to access floors. The hotel has an excellent location, right next to the cathedral. The overall design is very stylish, clean and tidy, and there are many rooms.
The bed and pillows are very comfortable, not the floppy kind, and very new. There's a bathtub 🛁
GGuest UserGenerally the stay was great. However the actual room was not the same as what was shown in the picture. It’s actually much smaller with much smaller balcony. We were quite displeased about it. Nonetheless the stay was good
Mmehdi nassouhVery clean, good location for a quick trip to Madrid car because a parking is available on site in addition to a check-in service available 24 hours a 24 hours
GGuest UserAll fine but you have to pay €15 to access the swimming pool and under 16s not allowed. A little disappointed as I booked the hotel for my child to swim.
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