Great location and the location has beautiful view. Such a good place to get a rest after a long day. Recommended place, but please change the bedsheets regularly, thank you.
Here are the things considered extra servies which the guests have to pay to use: pool, cutleries to use in room when you don't order food from room service and hair dryer. That's just the things I thought to ask for, maybe tons of other things are also not free. Hospitality is awful, female crews were absolutely rude. Don't bother staying here if you're trying to have a half-decent vacation. Also, the bathroom stinks, the double bed is a fake (only 2 singles pushed together which created a hole im the middle), there are rats running around the pool area, the TV is not a Smart TV yet (old style cable only), in-house spa and massage prices were over the top.
The room is spacious, comfortable, smells good, the security guard is friendly, the receptionist is friendly, the room smells good, but unfortunately the bathroom glass looks like it's going to break, but the phone is nice and comfortable.
Kamar bagus dan luas, ac dingin, staff ramah, city view cakep.
Sayang nya curtain room kurang bagus perlu di ganti.
Air panas kurang.
Tp utk overall good sih .
The hotel smells good from the time you enter until the room, it is clean and the service is satisfactory. It's just that the bed (the mattress is too saggy and wobbly) for a hotel like Sahid, the mattress is not elite enough. So maybe it can be fixed in the mattress only. It is not comfortable to sleep like a hotel like Sahid..thx u
The deluxe room is on the 2nd floor of a house-like building in a cluster with regular stairs. I got the room at the very end, no. 256. Coming home at night is very dark and a bit scary because there are many big trees and the lighting is not bright enough. There is no glass partition next to the bath up so when you take a shower, the water can spread and hit the towel and the floor gets wet everywhere
I love this hotel so much, the staff are amazing and helpfull, the bed and pillow are really comfy. The room accros mine at 10pm was open their talked loudly and i complained to front desk,and the staff immediately asked them to closed their doors so i can sleep, thank you ciputra hotel.. and the location also the best
The TV is terrible for most of the channels.
When I complained, the staff said this is the best.
The restaurant staff is very helpful and friendly.
Very Good
231 reviews
8.4/10
Price from
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per night
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7.9/10
Good
GGuest UserKamar bagus dan luas, ac dingin, staff ramah, city view cakep.
Sayang nya curtain room kurang bagus perlu di ganti.
Air panas kurang.
Tp utk overall good sih .
AALVIN LOW HOCK CHYEThe TV is terrible for most of the channels.
When I complained, the staff said this is the best.
The restaurant staff is very helpful and friendly.
JJimmy Setiawan qiuqiuThe location is good, the room is very comfortable, the breakfast is plentiful and delicious, the service is also excellent, check in is relatively fast, there is a dispenser near the lift so it's nice to be able to refill drinking water, the swimming pool is really nice, next time I will definitely stay here again
WWilliam Surya HartantoIt was incredible stay at Padma Semarang.
The Hotel is great.
The location perfect in some way.
The breakfast maybe one of the best, if not the best.
The service is perfect, the manpower is so kind and helpfull.
The bath amenities can't ask for better since it use Sensatia Botanica.
GGaryDLarge room and bathroom. Kettle and mini fridge provided. Water dispensers on every floor. Plenty of storage. Good aircon and decent WiFi. Rooms are similar to an Ibis design. Good location, close to shopping malls and about a 30 minute walk to the old town. Wonderful staff, very kind and helpful. Nice pool area. It's on a main road so it was noisy at times.
GGuest UserThe staff's friendliness saved the day, for them, Everyone from security, front desk, wait staff - was warm and welcoming. Some even had the sincerest SMILE I have ever seen. 👍👍
Several areas of concerns are, however :
- The Housekeeping staff who was in charge of my floor, had a seriiously BAD BODY ODOUR problem: ome that would stay and linger in the room and even in the corridor.
- The food served during Breakfast was varied enough. However, the quality needs major improvement. For example, the CEREAL that I had was the most artificial tasting cereal ever! It was actually quite disgusting. And the service in the PADI Restaurant can be improved, for example: No one cared enough to EMPTY THE ASH TRAYS in the smoking area; also, quite a few times, NO STAFF was seen on the fooors, it seemed as if they were ”gathering” somewhere that would not be visible by the guests on purpose!
- The Saftey Deposit Box was not working properly and needed fixing. Someone from ROOMS Dept or ENGINEERING Dept should regularly check every room periodically, without fail!
- Last but not least, the pillow in my room smelled like something rotten / a dead rat. Very disgusting
That's all i can think of right now.
Thx,
🙏!
GGuest UserI had booked and stayed for 2 nights with my wife and parents, everything (such as service, location, atmosphere, the condition of the room, etc…), we were very satisfied. So we have decided to prolong one more night, and we were very happy.
Last year my wife, I, and my parents stayed at Tentrem in Jogjakarta, and we were satisfied.
Last month my parents with my siblings also stayed there (Tentrem in Semarang) for their trip and they were satisfied as well.
If I really have to put something a bit pity:
- The ‘entrance’ of the basement parking is a bit small for the car
- The air condition (the temperature) during the breakfast was a little bit hot.
Beside those two, we were very satisfied 👍🏻👍🏻👍🏻
AAnonymous UserThe hotel is located inside DP Mall. The room is quite spacious. I could hear the sound of the television from the room right next to mine (quite clearly—I could almost follow the news they were watching). It didn’t really bother me though. They offer 24-hour welcome drinks (only hot drinks like coffee and tea—I was expecting iced coffee). The room is equipped with a smart TV, so you can enjoy your favorite shows on Netflix, Disney+, and more. The staff is warm and friendly. Upon check-in, you’ll need to download an app to get your room key, and an OTP will be sent to your smartphone via SMS for confirmation. I was a bit frustrated since my daily phone uses a foreign number (which couldn’t receive SMS at that time). Luckily, I had my secondary phone with an Indonesian number (though it has terrible battery health). I didn’t know whether they provide a physical key or not (I didn’t ask). Overall, I enjoyed my stay there. Just please provide a physical key (a wooden one maybe, to match the eco-friendly theme).
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