I like to host this hotel, everyone is very friendly, the service is very good, the food is very rich and varied, the rooms are very comfortable and clean, in general everything is very good
Hotel near Acapulco Diamante,Acapulco33.3% of visitors choose this area
CChavez2021.08.17
Incredible place to spend family vacations or as a couple, it has all the amenities you can imagine including a slide, tennis court, gyms, spa and more !! Without a doubt, this is going to be the hotel of my preference every time I come to Acapulco. The food is also delicious and everything is of the best quality like the coffee and the services.
Hotel near Zona Dorada,Acapulco33.3% of visitors choose this area
LLucas Aguirre2023.10.10
Hotel in an excellent central location, in terms of food they are good and they serve enough, I consider that the staff service is not the best, the waiters are very unfriendly and the customer service is terrible. The facilities are many years old and the furniture in the place is not very nice (it urgently needs furniture renovation), the obsolete elevators had to wait up to 40 minutes to go down, especially at check-in time.
Hotel near Acapulco Diamante,Acapulco33.3% of visitors choose this area
GGuest User2026.02.04
The hotel is great , facilities, hostels, but as we don't have beach every day we move on your truck to the Palaya Club, it's great are 10m in truck and you are on the beach with all the services of the Hotel.....for not... there was our problem The beach club shoppers did not listen to us, for 4 times my husband had to stop and go to the bar and come loading food and drink, we called them up to more than 6 times , they said if yes and never arrived anyone to take our order.
The great room and its service at Valet Parking in return said the best I've seen, efficient, friendly,
Finally there was everything in this hotel buried and bad, but obvious attention on the beach is a basic in holidays and was not at the height
Hotel near Zona Dorada,Acapulco33.3% of visitors choose this area
AAldo NL2025.04.28
Con la reciente remodelación está muy bien, lo único malo es un se cobra el estacionamiento como adicional y no es dentro del hotel, es en unas instalaciones adicionales que aún está en remodelación
Hotel near Zona Dorada,Acapulco33.3% of visitors choose this area
GGuest User2023.06.27
Very satisfied, an old hotel worthy of recognition! Alpurco’s tourist attractions in the 1960s were already unfamiliar to foreigners. After booking a hotel, I felt even more uneasy after reading online reviews. I insisted on visiting based on my impressions from more than 50 years ago. I was really worried that I had chosen the wrong place and hotel! We have been here for thirteen days and have not seen a single Chinese! The hotel stated that it was opened in 1984, which is indeed long enough. The front desk of the hotel arranged a room on the 25th floor. Standing on the balcony, I suddenly felt that I came to the right place and chose the right hotel! Excellent location, beautiful appearance, and thoughtful design reflect the luxury of more than 40 years ago! Although the decoration level is decades ago, the space is spacious, the cabinets are large enough, hot water is available all day, the lights are bright, the electricity is sufficient, the air conditioner is easy to use, and the Internet is smooth. Although it is not luxurious, it is very practical. What's even more amazing is that the service attitude is very good. From the front desk to the dining room, from the floor to the swimming pool, the employees are very kind and enthusiastic. Although they don't understand Chinese, they all try their best to help us solve the problem and come back every day Cleaning up the clean and bright room, I feel sincerely satisfied! So we want to give HS Hotel a big thumbs up! What a solid old but very nice hotel!
One thing to mention: the balcony door of 2511 needs to be repaired.
Hotel near Zona Dorada,Acapulco33.3% of visitors choose this area
AAntonio VC2025.04.19
El hotel está remodelado y todos los trabajadores dan un excelente servicio.
En temporada alta deben hacer mayor énfasis a que los huéspedes sigan las reglas.
Hay huéspedes que no respeta reglas, apartan mesas, camastros, palapas y sillas por todo el día. Se meten a la alberca con playera, salen mojados al elevador, a la recepción, se sirven comida en exceso y no se la comen.
En mi habitación la puerta del baño rechinaba demasiado. La puerta a las escaleras también hace mucho ruido y mi habitación estaba al lado de esa puerta. Al hacer mi reserva pide no cerca del elevador y me asignaron saliendo del elevador.
The Azul Ixtapa Grand All Inclusive Suites - Spa & Convention Center is an ideal spot for travelers wanting to discover the city. Visitors to Ixtapa will find that the Azul Ixtapa Grand All Inclusive Suites - Spa & Convention Center is a fantastic accommodation choice. In terms of transportation, Ixtapa-Zihuatanejo International Airport is approximately 25km away. Ixtapa-Zihuatanejo International Airport is approximately 25km away by road. There is no shortage of things to see in the area, with the Playa Linda, Beautiful beach and Ixtapa Island (Isla Ixtapa) all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site. For guests traveling with families, this hotel is consistently one of the most popular choices.
Very Good
101 reviews
8.5/10
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LLegalEagleAlthough Acapulco isn't known for having a variety of all-inclusive resorts, the Ritz is one of the resorts that offers this option. The single room is of decent size, and feels cozy, but it does reflect the budget price paid in comparison to the other rooms available. Getting to this hotel does take a bit of a drive, but it's still close enough to the beach to enjoy.
The service was pretty good, with most staff helping if I had questions or any other concerns. The all inclusive food could benefit from more variety, especially if you stay for many days. One area of concern was the quality of their seafood, as the shrimp did have a funky odor during dinner.
All in all, this is a good all-inclusive resort, as long as you get a decent price for your package.
RRosi22The calm beach is the only positive aspect.
Rooms are refurbished but poor workmanship.
Check in was not very pleasant with tons of people fighting to get their rooms like tour groups.
Food very mediocre and nearly everything buffet style.
It is all inclusive but food quality very average and not very appealing.
GGuest UserWe stayed at La Casa Que Canta for our honeymoon. The hotel and accommodations couldn't have been better. Very romantic place. Tranquil with breath-taking views from everywhere - our room, the pool, the restaurant. The friendly staff provided fantastic service. Best of the best!
LLucas AguirreHotel in an excellent central location, in terms of food they are good and they serve enough, I consider that the staff service is not the best, the waiters are very unfriendly and the customer service is terrible. The facilities are many years old and the furniture in the place is not very nice (it urgently needs furniture renovation), the obsolete elevators had to wait up to 40 minutes to go down, especially at check-in time.
CChavezIncredible place to spend family vacations or as a couple, it has all the amenities you can imagine including a slide, tennis court, gyms, spa and more !! Without a doubt, this is going to be the hotel of my preference every time I come to Acapulco. The food is also delicious and everything is of the best quality like the coffee and the services.
GGuest UserThe facilities seem a bit small for the number of guests that we were. The pool is very small. The food isn't that bad, it's just that they take down the buffet very quickly. I really liked the location, it is near a small square where they sell very good food.
GGuest UserThe hotel is great , facilities, hostels, but as we don't have beach every day we move on your truck to the Palaya Club, it's great are 10m in truck and you are on the beach with all the services of the Hotel.....for not... there was our problem The beach club shoppers did not listen to us, for 4 times my husband had to stop and go to the bar and come loading food and drink, we called them up to more than 6 times , they said if yes and never arrived anyone to take our order.
The great room and its service at Valet Parking in return said the best I've seen, efficient, friendly,
Finally there was everything in this hotel buried and bad, but obvious attention on the beach is a basic in holidays and was not at the height
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