Clean and nice hotel but the windows don't open. It was quite stuffy and unbearable.
I applied for cancellation at the hotel, but I was told that I couldn't do it even before the cancellation time, so I had no choice but to stay ... I was told that there was a balcony in other rooms. I've been paying more than 18000.
I wanted to cancel once and rebuild the room, but it didn't come true. It was a disappointing trip because I paid a lot of money. It is a pity that the cooperation between the hotel and the site is not functioning at all.
Excellent location, within walking distance to the Thamel area. It's close enough to be convenient but far enough to be quiet. We were offered warm drinks during check-in, which was a nice touch, especially in winter.
The room was very clean and quiet, and the hotel thoughtfully prepared a cake for us.
The laundry service was also very convenient and efficient.
All the staff were very helpful. The gentleman who helped with our luggage even assisted us in identifying our car by its license plate (as all license plates here use Arabic numerals), and the front desk staff helped us book bus tickets.
Extremely wonderful hotel 15 minutes walk from the airport. Everything was sparkling clean, comfortable, and I always felt well taken care of. The gym is well stocked and has a great view of the city. Breakfast was another highlight and included many delicious Nepalese, Indian, and Western foods. The front desk staff were extremely helpful and kind, helping me call taxis for a cheaper fare than the tourist rip off price, and they also helped me store my luggage overnight while I went on a yoga retreat. Can’t recommend this hotel enough!!
Hotel near Thamel,Kathmandu100% of visitors choose this area
MMatthew11222025.08.08
The grounds of the hotel are beautiful and the service, as well as the food is excellent. The rooms however, are very old and small (we were able to change rooms after bringing this up with reception). The location is in Thamel and getting to nearby attractions is convenient
It was a really cute hotel!
The room was clean and comfortable, and the breakfast was delicious!
The staff were also very kind and welcoming, making it a great hotel! I'd love to stay here again!
Thank you very much!
I recently stayed at this hotel and was thoroughly impressed with my experience. Here are the highlights:
- **Proximity to the Airport**: The hotel is conveniently located just a short drive from the airport, making it perfect for travelers with early flights or layovers. The shuttle service was prompt and made the transfer seamless.
- **Friendly Staff**: From check-in to check-out, the staff were incredibly welcoming and attentive. They went out of their way to ensure I had everything I needed, offering recommendations for local attractions and dining options.
- **Clean and Comfortable Rooms**: The cleanliness of the hotel is commendable. My room was spotless and well-maintained, with comfortable bedding that made for a great night’s sleep.
- **Variety of Breakfast Options**: The breakfast spread was impressive, catering to various tastes. There were plenty of options, from fresh fruits and pastries to hearty hot meals. I appreciated the variety, which made each morning enjoyable.
Overall, I highly recommend this hotel for anyone looking for a comfortable and convenient stay near the airport. I will definitely return on my next trip!
Nice Old Hotel, Great Staff with few needs to improve.
Swimming pool is totally disappointment. Better to shut down, than keep running and not swimmable, waist of energy. The water is dirty, no star at all.
The lobby, the room and Ghurka bar are still great.
2 power shutdowns in 1 day, I believe they are struggling with power shortages due to dark lounges.
Breakfast was so so, coffee or tea should be not a challenge to serve first, sometimes took half of meal before they come. Many Tables are not stable and aligned, egg can easily roll over to other side. Atleast 3 tables on my experience.
Room is comfortable, nice bed and always fresh linen. Only noisy from AC , maintenance team came twice on my room to fix, though transfer was offered on my last 2 days.
Managers should not standing in buffet line, either they should help the line staffs or directing the team, talking business in public is not of our guests concern.
Front desk Trainee, has good presence, I thought first he is manager.
A lot can be improved and polished, the hotel has a great potential, nice design, great facilities and great staffs. I wish that management should look all themselves and review those small details.
Hotel near Thamel,Kathmandu100% of visitors choose this area
BBernard Voon2025.12.29
The hotel is conveniently situated right behind of the Garden of Dreams. Just a short walking distance to the busy Thamel area. The vicinity has convenience stores, cafes, eateries and pharmacy.
The room is quite small but it's alright for a short stay. The bed wasn't quite as comfortable as other hotels that I've stayed. Very basic fitness facility in the hotel, do wish that they would make the gym bigger and better equipped.
The breakfast buffet is good enough for some fuel before heading out to explore. Omelette could definitely be improved but I do like the mushrooms and bacon with my omelette. They also have a soup station which you can pick what you want to go into your soup. The soy latte was nicely done. Some day they serve the chocolate cake which is a must try.
Staffs are very well trained and speaks good english. I'd definitely recommend staying here for the value for money, fantastic location and good hospitality.
Hotel near Thamel,Kathmandu100% of visitors choose this area
AAnonymous User2026.01.22
I had a wonderful stay at this hotel during my trip to Nepal. The quality exceeded my expectations in every way. The room was spacious, comfortable, and impeccably clean, providing a perfect retreat after long days of exploring.
The location is absolutely fantastic – right in the city center, which made it incredibly convenient to walk around and shop for local goods in town. What I particularly loved was the proximity to several Chinese restaurants nearby, all offering delicious food at very reasonable prices.
The staff truly made our experience special. They were friendly. They were kind enough to store our luggage while we went on our EBC trek.
this place is value for money. well reachable and calm to do morning meditations. the person at the reception really helped a lot during the late checkin.
Amazing
19 reviews
9.4/10
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GGuest UserThe room made a decent first impression and did the bare minimum. But, it quickly became clear that it’s best suited for a very short stay. The bed was comfortable enough. Overall, the room is fine if you’re just passing through, but anything longer starts to feel like stretching it.
Staff presence around the hotel was limited. They clearly run on a lean operation, which can go either way. The guard in front of the elevator stood out in the best possible way and added a genuinely warm, human touch, which helped balance things out.
At check-in, I was given two complimentary cocktail coupons for the upstairs bar, which immediately lifted my spirits. This was a place I had enjoyed many times before and often recommended to friends and family. I had good memories of the atmosphere, the food, and the general vibe, so I went in with high hopes. In the past I had written raving 5-star reviews of their restaurant food and amazing service!
Unfortunately, the experience that followed didn’t live up to those expectations. What should have been a simple, enjoyable night out unraveled into confusion and unwelcoming interactions. Small moments piled up, the mood shifted, and it became clear that the experience had gone off the rails. Rather than force it, my group and I decided to take our time and money elsewhere. Sometimes you read the room and move on.
I returned to the hotel later that night and stayed over. Took a hot shower in the morning, loved the smell of their body wash, btw!
Another brief interaction during checkout reinforced the same theme: rigid, abrupt, and lacking the kind of hospitality that makes guests feel welcome.
All in all, it’s disappointing to see a place I once enjoyed and freely recommended lose its consistency and warmth. I’m no longer comfortable recommending it, and I’m not sure I would choose to return.
As for the unused cocktail coupon, I still have it. Any takers?
GGuest UserОтличный отель, расположение в самом центре, но в глубине улицы, поэтому шума с улицы не было. При этом слышимость из коридора довольно высокая, но в номере есть беруши.
Очень чисто, полотенца, халаты, постельное белье - все идеально белое. Воды в номер дают очень много, это плюс.
Завтрак на 12 этаже с панорамным видом, красиво, приятно. Завтрак в целом нормальный, кофе неплохой, но выпечка так себе, среднего качества.
Персонал милейший, очень вежливые и приветливые.
Вообще забронировала этот отель в первую очередь из-за традиционного непальского стиля и не пожалела - внутри красиво и приятно.
GGuest UserThe hotel is so historic that it is a living museum. The experience is great, from furniture and supplies, architectural stone carvings and wood carvings to photos and pictures of history, there is a sense of time travel and fulfillment, as if talking with time and space.
Stayed in the hotel for a day, the spa was great, the Indian food was also good, and the service was especially good. The handsome front desk guy Anish lakhe took us to visit the hotel, exchanged coins, introduced food and beverage, and helped call a car to see us off. It is worth recommending.
BBernard VoonThe hotel is conveniently situated right behind of the Garden of Dreams. Just a short walking distance to the busy Thamel area. The vicinity has convenience stores, cafes, eateries and pharmacy.
The room is quite small but it's alright for a short stay. The bed wasn't quite as comfortable as other hotels that I've stayed. Very basic fitness facility in the hotel, do wish that they would make the gym bigger and better equipped.
The breakfast buffet is good enough for some fuel before heading out to explore. Omelette could definitely be improved but I do like the mushrooms and bacon with my omelette. They also have a soup station which you can pick what you want to go into your soup. The soy latte was nicely done. Some day they serve the chocolate cake which is a must try.
Staffs are very well trained and speaks good english. I'd definitely recommend staying here for the value for money, fantastic location and good hospitality.
MMatthew1122The grounds of the hotel are beautiful and the service, as well as the food is excellent. The rooms however, are very old and small (we were able to change rooms after bringing this up with reception). The location is in Thamel and getting to nearby attractions is convenient
KKrishmon DangolHotel Country Villa was a great stay with some disappointments.
The location is perfect with a great view from all around the hotel.
The service and staff were great all around with some exceptions.
I booked 3 rooms for a total of 5 people with non non-refundable plan but due to a decrease in the number of people from 5 to 4, the hotel agreed to cancel 1 room for free for us. Although the process took some time and some pushing from Trip.com agent I am grateful for the free cancellation.
One of the rooms I booked, the Junior Suite was for my partner and me for a short honeymoon kind of stay. The room was well designed and had great views but the in-room Jacuzzi needs maintenance.
The outdoor pool and Jacuzzi were also great and the pool staff let us use them more than the closing time.
The disappointing part of the stay was during breakfast. The buffet was amazing but the glass I used for juice had lipstick stains which I noticed after drinking from it. I am a male who doesn't use lipstick so it was clearly not mine. When I complained to a staff member who seemed to be a supervisor of some sort, instead of an apology, he laughed and asked us ”Are you sure that it's not yours?” After that, he took the glass away and brought a new glass of juice but the juice was different from the one I was drinking.
We were completely shocked by this as it was not a rookie staff that did this but rather a supervisor.
Overall, we are satisfied with the whole stay but the lipstick on the glass has left a bad aftertaste.
GGuest UserThe hotel service is very professional, the breakfast is rich, and the front desk service is warm and thoughtful. When I asked for water, it was delivered quickly. There is also a hair dryer in the hotel, and the hot water for bathing is very comfortable.
Many Chinese people go to other places to find Chinese food, but they find that the most authentic Chinese food is on the ninth floor above the hotel. And the chocolate brownie here is very authentic. It was supposed to be eaten with ice cream, but I asked for hot ice cream, and the hotel immediately made hot ice cream. There is the largest farmer's market in Kathmandu next to the hotel, and 6 big apples cost less than 20 yuan. You can buy all kinds of vegetables and fruits here.
Because Kathmandu is often congested, if you connect with a flight, the hotel is very close to the airport, which is another big advantage.
GGuest UserClean. Nice selection of breakfast. The concierge was professional and helpful. The valet staff was very helpful with the taxis.
The reception desk staff was not quite familiar with his work.
1. Couldn’t find my booking.
2. Miscalculated the number of nights to stay
3. Didn’t realize the room was prepaid and was going to charge again.
But he acknowledged his mistakes.
GGuest Userthis place is value for money. well reachable and calm to do morning meditations. the person at the reception really helped a lot during the late checkin.
GGuest UserIt was a lovely stay at The Terraces. The view to the Kathmandu valley was stunning and the mountain view during the clearer skies were worth it. The service was tiptop and everyone was so kind and helpful. The FnB Manger Suman has very friendly and do not hesitate to go extra miles to provide the best service. We will certainly be back to The Terraces when we are travelling to Nepal again.
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