Only negative impression was with the breakfast buffet.
Got free parking, but it's just hidden. If you have a car, it's a great place to stay. However, for backpackers on the go, it might not be the best option. The front desk staff are friendly, and the rooms were fantastically clean. My only negative impression was with the breakfast buffet. Since we came up at 9:30 onwards, the buffet line wasn't refilled, mentioning that we came up late. I understand that for two people, there's no need to refill, but at least offer food that's sufficient for two people, as we also paid for the full package. The coffee wasn't hot, and the creamer just floated on it. Good thing there was an à la minute egg counter.
We stayed one night at the weekend in the old tower and booked DeLuxe category. The room was way too cold upon arrival. Even after switching off the aircon the temperature did not raise. The whole building is so much cooled down and there is no carpet in the room. The night was extremely uncomfortable. We didn’t enjoy the stay at all.
The door in the shower room does not prevent the water enters the floor in the bathroom after a short time, so the room was flooded, the foot mat soaked.
I do not recommend to stay in this hotel until they have changed the temperature protocol and improved the shower doors, laid carpets in the rooms.
Beside that I can say the breakfast buffet was great. The Filipino dishes were delicious, the lettuce leafs fresh and cut in small pieces as you expect it, the juices (pink apple, orange) were really great, eggs made to perfection, nice Ambiente and Interieur in the breakfast restaurant, friendly and caring staff in sufficient number, they cleaned up and refilled in time - there was no complain, we enjoyed the breakfast so much and it paid off for the trouble with the room.
The staff were very kind and helpful. One of the receptionists even spoke a little Japanese. It's super convenient having a convenience store right nearby. Plus, a shopping mall is just a quick taxi ride away, which is great. The restaurant has a lovely atmosphere with a pool, and the food is delicious. The room felt a bit old, but I guess that's typical for Asia. After a couple of nights, I got used to it. I felt completely safe and comfortable during my stay. Thank you!
The location is very convenient to the event that we are going to participate in. Very close to our favourite korean restaurant (Seoul), and Ayala Harbour Point. The hotel facilities are good and clean, there is an infinity pool at the roof deck and fitness centre at the 4th level. As for the room, this is one of the hotels we checked in that we feel relaxed, we have 2 double size beds, balcony overlooking the city and subic sea side, spacious T&B and living space wherein we manage to do our warm-up prior to the event. All the staff are very polite and hospitable. They have a restaurant we haven't tried since we preferred to eat in Seoul Resto, opposite of the street is the Royal Duty Free where you can buy other stuff that you might need during your stay.
Second time in Angeles City, first time staying at Queens. Location is right where I wanted to be, right around the corner from Jolibee and The Walking Street. The Staff was very nice and helpful. The 7th floor bar with music, pool, and darts was nice. Nice views and atmosphere. The ONLY thing I would say is considering it's a 4 🌟🌟🌟🌟 hotel, I wasn't expecting the shampoo and soap to be just one mini bottle each. I did request more and they brought it so I'm thankful and I tipped. The water wasn't hot but they mentioned that in the welcome packet and could fix it at your request. I would stay here again
Pros: location, parking, valet parking available with fee, front desk service, slide on the pool, friendly staff, great bed, AC is working well.
Cons: No exhaust in our bathroom so the whole room smells when use.
No spa
So little toiletries given
The breakfast buffet situation.
The worst part of the day is having to wait to get your breakfast. I understand there was a wait. Maybe offer a coffee or a glass of water for the people waiting outside.
We got there at 9:07, and saw bunch of guests waiting. So I asked if they can text us once the tables are available (it’s hot outside) Declined. Lady said that we have wait and if we’re not here, then we can’t eat breakfast basically. Finally got in at 9:30. What do you expect? Either cold food for the ones that people don’t like or empty tray for the ones people like to eat.
You know, that’s okay. It can be improved. It’s not the staff’s fault. All of them are functioning. But I guess the space cannot accommodate the number of guests.
A delightful stay at Harvest Hotel - Highly recommended.
My recent stay at Harvest hotel was nothing short of exceptional From the moment I arrived, I was greeted with warmth and efficiency. The check-in process was smooth. The food was absolutely delicious from breakfast to dinner. Location is ideal near the City center. The live music in the restaurant was fantastic addition to the overall experience. It was perfect way to unwind.. I highly recommended Harvest Hotel. It offers it offers a perfect blend of comfort, convenience and outstanding service.
We are so grateful for the fantastic experience we had at the hotel! The staff went above and beyond to ensure our stay was enjoyable. Being close to the mall was definitely a perk, and we found our rooms to be comfortable and well-appointed. The TV had a great variety of channels, and the clean, well-maintained bathrooms added to our overall satisfaction. We can't wait to come back on our next visit!
We had a great stay! Our room was clean, beautiful and spacious. We super enjoyed the bath tub in the balcony. The staff are all very friendly, quick and accommodating. The gym is also surprisingly nice. And oh, we totally love the Japanese toilet!
We just have a few comments for improvement. The welcome drink should have an option to be delivered to the room. We were not able to get it, since the rain was pouring until the evening, and going out to the bar is not very convenient. Also, the elevator to the pool/gym smells funky. The basement parking is not giving 5 star hotel vibes. Lastly, it was not clear that the breakfast buffet is a semi-buffet only.
Overall, we definitley had an amazing stay.
I had a wonderful experience at this hotel. The staff were exceptionally friendly and attentive, making me feel welcome from the moment I arrived. The rooms were spotless, well-appointed, and offered all the comforts I needed for a relaxing stay.
The only downside is the location—it’s a bit removed from the main attractions and requires extra travel time. While this might not be ideal for those wanting to be in the heart of the city, the quality of the hotel itself more than makes up for it.
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LLuweezyanaSecond time in Angeles City, first time staying at Queens. Location is right where I wanted to be, right around the corner from Jolibee and The Walking Street. The Staff was very nice and helpful. The 7th floor bar with music, pool, and darts was nice. Nice views and atmosphere. The ONLY thing I would say is considering it's a 4 🌟🌟🌟🌟 hotel, I wasn't expecting the shampoo and soap to be just one mini bottle each. I did request more and they brought it so I'm thankful and I tipped. The water wasn't hot but they mentioned that in the welcome packet and could fix it at your request. I would stay here again
Cchay angWe really love this hotel! The rooms are clean, the location is excellent and best of all, the service is top notch. Special mention to M' Eileen, Joe, Harold and Jae at the Club Lounge. They really took care of us when we were there.
GGuest UserI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.
GGuest UserThe service and location were fantastic, but I thought the in-tub amenities were a bit sparse and the shower pressure was a little weak. The water temperature was also on the cooler side, so taking a shower on a slightly chilly morning felt like I might catch a cold. Otherwise, I really enjoyed my stay and would love to come back again!
AAhmed.AdawiI had a wonderful stay at your hotel. The staff were amazing, very welcoming and helpful. The facilities are great, the bed was very comfortable, and the room itself was excellent. I also really enjoyed the swimming pool, which was very well maintained.
The only issue I faced was the presence of small cockroaches in the room. I believe this is something that can be solved , as everything else about my stay was truly enjoyable
AAnonymous UserI had a wonderful experience at this hotel. The staff were exceptionally friendly and attentive, making me feel welcome from the moment I arrived. The rooms were spotless, well-appointed, and offered all the comforts I needed for a relaxing stay.
The only downside is the location—it’s a bit removed from the main attractions and requires extra travel time. While this might not be ideal for those wanting to be in the heart of the city, the quality of the hotel itself more than makes up for it.
AAnonymous UserOnly negative impression was with the breakfast buffet.
Got free parking, but it's just hidden. If you have a car, it's a great place to stay. However, for backpackers on the go, it might not be the best option. The front desk staff are friendly, and the rooms were fantastically clean. My only negative impression was with the breakfast buffet. Since we came up at 9:30 onwards, the buffet line wasn't refilled, mentioning that we came up late. I understand that for two people, there's no need to refill, but at least offer food that's sufficient for two people, as we also paid for the full package. The coffee wasn't hot, and the creamer just floated on it. Good thing there was an à la minute egg counter.
GGuest UserThe hotel area is really amazing. Everything is very beautiful. The waterpark with all the slides and the inflatable waterpark in the ocean next to the beach were really a very nice experience. The hotel has many different pools, also including a wave pool. Hotel guests have free stand-up-paddeling and boat-paddling in the ocean, including life vest and all necessary things. The personnel at the beach was very friendly.
Check out is strictly at 11, but the hotel allows to use the facilities on the day of check out till 6 pm. The service personnel was always very friendly and helpful. They have different restaurants, I had dinner in the restaurant at the beach. The restaurant is very nice, near the ocean, the food was delicious. They had live singers in the evening. The prices in the beach restaurant are high.
I had a standard room. The room, I felt, was really poor: Old, dated, no furniture besides beds and TV. All except the beds was not very clean. A lot of dirt under the beds. I had a window, overlooking a dirty slum next to the hotel.
At check in, I had to sign a paper, that it is not allowed to bring my own drinks to the hotel room and that there is a high fine, in case they catch you bringing your own soft drinks or any other beverages except water to the hotel room or to anywhere else inside the hotel area.
I didn't find any restaurant or bar in walkable distance outside the hotel. But there is a seven eleven very near to the hotel.
There was free breakfast included in my room rate. It was a la carte and delicious. The waitors and waitresses were very friendly and helpful. The breakfast, included in the rate is offered only until 9am. I had the impression, that there is a little bit of renovation and construction going on in the hotel area, but this didn't disturb me at all as all activities were available and no big noise.
AAnonymous UserFirst visit to Clark Hilton and our stay exceeded expectations in every way. Staff are all very courteous and professional - outstanding welcome and solicitous care throughout. All are great and special thanks to those who helped with luggage, taking photos and looking after us. We received a lovely free birthday cake and Mr Ed of the Olive Resto helped us with packing it as it was really too generous to eat in one go. Also receptionist Mariz very hospitable and made us feel really welcome explaining everything. Our room was upgraded to balcony view. It is a lovely restful place to spend time, with great views, food and a superb swimming pool with little casitas attached. Highly recommended - the best hotel in Clark we have visited so far.
GGuest UserClassical Italy inspired over the top decorations, lovely pool, spa, functional gym, quiet room, great location to visit mt samat war museum and casas filipinas de azucar, the food at breakfast was soso but the service was excellent. A car is recommended to reach the property, but bus also arrives at peace tower.
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