Hotel near Downtown Reno,Reno100% of visitors choose this area
JJnJonthego2025.09.10
Booked online a room for one night. We stayed at the 20th gl of the Sky Tower. The room was bigger than most other chain hotels. The check-in & car parking were at different buildings. Due to the surrounding one-way streets setup, it took us a while to figure out.
The room cost was separated into two portions, one paid to the booking agency (Trip.com) at reservation & the other to the Circus Circus at check-in. At checkout, the hotel receipt showed an increase of $2.20 to the original cost when we booked online. No reason was given to us for why. So if you book the room similarly to what we did, do pay attention to the cost variation!
This is my third time staying here. I have been in the North Wing, West Wing and the Peppermill Tower. Staff are always helpful and I'm really a guest there for the Spa Toscana, which is first rate. I have never spent time on the gambling******. I recently ate at Romanza and was quite impressed with the level of service and quality of food. If you can find a good deal on the web to stay here, grab it. Even if its in the West or North Wings, which are bit far from the amenities, but more reasonably priced. The outdoor pools are also really excellent.
I was pleasantly surprised by this casino hotel! From the bustling casino to the luxurious guest rooms, every place exudes luxury and comfort. The service staff was warm and friendly, making us feel cared for in every possible way. The restaurant's food is even more unforgettable. Whether it is authentic local cuisine or international cuisine, every dish is mouth-watering. We had a blast at the casino in the evening and the atmosphere was great. We will definitely be back, this has become our top choice for holiday rentals!
Hotel near Downtown Reno,Reno100% of visitors choose this area
GGuest User2024.09.09
As we flow in, we arrivedd around 7pm , checked in and had some dinner. It was fine. As we were walking around trying to get acclimated with the hotel. We were approached by a security officer named Rose. She really told us we were on private property and if we were not to be gaming, we had to leave the premises. We were also shocked by her demeanor and unprofessionalism that we were stunned. As we were walking away, I went back to speak to her again and asked downstairs one of the pit bosses or her name. As I described her, he mentioned her name is Rose. I asked if he could call her down for her to come discuss what had just taken place. I mentioned to her that we were hotel guest and that we had just arrived and we're getting acclimated and that we weren't there doing anything wrong. I asked why she had asked us to remove ourselves from the property . She told me she owed me no explanation and she was not going to give me an apology. I then asked her for her name and she said I don't need to give you that either. She was rude and unprofessional. She then turned to walk away. I'm sure all of this is on camera. I then saw her speaking to another man later. It was her boss Matt. He was more for professional I waited to speak to him and explained what had happened and how really she had us address for other couples. Sad thing about this story is as we were explaining this to other employees of the hotel they all mentioned that Rose has a reputation for being rude and unprofessional. So clearly this was not the first time for her to approach people and act so unprofessional. I'm not sure if this was done because we were all Latin. But either way it was unacceptable and no one should treat customers that way. it ruined our whole weekend and we really didn't have a good time. This was our first time flying out to the Reno hotels and we were hoping to come back again, but after this visit, we will no longer be returning to the Cesar Reno hotel.
The place was kind of loud.
Also, the Trip.com app *clearly* stated that there would be no additional fees upon arrival. BS. There’s a $45 resort fee and you’re stuck paying it. I raised hell and got the $45 refunded by Trip.com
Hotel near Las Vegas Strip,Las Vegas89.4% of visitors choose this area
YYvr8882025.08.19
3rd time staying at Park MGM - it has become my go-to hotel to book. The best thing is this is a non-smoking hotel. Front desk was efficient to check-in with room ready at 3pm. I had a $75 food and dining credit that came with my hotel package and we used this at Eataly (charge to room) which was convenient. Pool was nice. Room did not come with free bottled water despite resort fees. Towels were a bit rough and shower head was basic. Overall, a good stay and I like the location. Easy to catch ride-share at designated clearly marked area.
Hotel near Downtown Reno,Reno100% of visitors choose this area
MMorganMelissa2024.08.11
We came up for Hot August Nights, because they do have a dedicated parking area for show participants. We do appreciate that! In the parking garage, there were several spots of urine that were there for the duration of our four days. Maybe the pressure wash that once in a while? Wait for rain?
At check-in, the front desk lady seemed to hate her life or job or being friendly in general. Her responses were short and rude. The room had a nice view of the pool area and it was a pretty view at night. But, to see the view you have to wrestle with two sets of curtains which was tough. I had to stand in the chair and grab the curtains from the top to move them. The beds were comfortable, so that's a plus. The bathroom was outdated, the shower head hits you in the chest, but would be perfect height for a 4'8” child. The shower curtain rod was coming off the wall on one side, I did let the front desk guy know at checkout. Restaurants were great, lots of choices between the three ”resorts” in the Row. There was a small in room fridge to put our leftovers in, and drinks. Their is a Keurig coffee pot, if you want cream in your coffee you'll want to call and ask for more!
Overall, this was an ok stay for what we needed. But, for a grand for 3 nights I think we will be staying somewhere else next year, where we know everything has been upgraded.
We returned to our room after being in the casino at about midnight, when we walked in, the room was about 85°. The air conditioner was turned on, but only blowing out heat, I notified the front desk and they had to send one of their so-called engineers to check it before they could relocate us to another room. After an hour of waiting on the Engineer. He determined that the air-conditioning was broken, they moved us to a room at the end of the hallway and a few minutes later we discovered the air conditioner was broken in that room as well, but at least it was not blowing out heat. We decided to just stick it out inthat room since it was already so Late. When I discussed this with the front desk person after waiting on the customer in front of me to finish complaining about her room , the front desk attendant simply said there was nothing she could do about it !!
Hotel near Downtown Reno,Reno100% of visitors choose this area
CClarine Merritt2024.11.26
The beds and pillows were very comfortable. However, the bathroom had not been cleaned properly, as there was hair and soap residue everywhere. The bath tub had no grab bars and you had to get all the way in the shower to turn on water. There was no shower mat to help keep you from sliding (remember, no grab bar). No shower caps or lotion. The restaurant was a very pleasant experience, both the staff and food were great!
We would stay again, because it is very convenient and close to the train station, which is how we traveled to visit a relative who was celebrating his 75th birthday.
Hotel near Las Vegas Strip,Las Vegas89.4% of visitors choose this area
11396792****2025.12.01
Great location, convenient for shopping, dining, and watching the fountains. I'll definitely be back. Can't really add much more, that's pretty much it. The car's been used for a long time, but it's still here.
Very Good
320 reviews
8.1/10
Price from
€90
per night
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NNengliyouduodaThe location is a bit out of the way; you'll need a taxi to get anywhere. The room itself was incredibly spacious and reasonably clean, but the facilities are showing their age. There was no water in the room, and a bottle downstairs cost nearly 50 [currency, assuming RMB]. No slippers were provided, and the sheets were very thin. The front desk's efficiency can't compare to what you'd find in [country, assuming China]; it's 'free America,' so don't expect much in terms of service. I'll try another hotel next time, if there is a next time.
GGuest UserWe arrived a bit late on the first day, around 6 PM. We had booked two higher-priced double rooms with street views, but at check-in, we weren't given adjacent rooms. Instead, we received rooms in completely different directions and far apart. One room faced a side street, and the other was a corner room right by a major road. From the outside, it was clear they were on the interior side of the building, with no real street view. To make matters worse, the glass windows were completely covered with a grid-like advertising film, making it impossible to see anything. We paid extra for a nice street view, so this arrangement was completely misleading and not what we paid for! It's disappointing that the price here was the same as on the official website, but booking here didn't come with any vouchers. The rooms themselves were fine, a bit smaller than the Bellagio's but felt newer. It's convenient to stay here if you want to see David Copperfield's show, as it's right downstairs. There weren't many Christmas decorations; the Bellagio had the most Christmas spirit in the whole city.
TTriciaMy husband and I came to Hilton Lake Las Vegas to spend our 7th wedding anniversary. Check in went very smoothly. Shortly after our check in we received a complimentary bottle of champagne and chocolate covered strawberries. It was a very welcoming surprise which we genuinely appreciated. We had booked a couples massage at their spa and were very pleased with their services. It was quite relaxing and exactly what we needed! Our room was very clean and quiet. We ordered in room service for breakfast and the food was very much to our liking! We’ve stayed at this resort several times prior and have always been pleased with our stay there. We will definitely be back!
MMcNeilanWe stayed one night longer than expected in Vegas and we chose the strat for our final night. I’m so glad we did. It was located close to bus lines and the strip. I do wish we looked into going up the stratosphere but we ran out of time.
__WeChat266491****The overall design is very trendy and tasteful, and usually, hotels like this are quite expensive. So, staying here for around 2000 is definitely great value for money! If you want to watch a game or something, you can tip or pay extra to upgrade, but I didn't bother as it wasn't a priority for me. Downstairs, there's a casino and restaurants with everything you could ask for, perfect for those who love to have fun. Parking is $20.
CCHENAnd its painful experience, booking.com did not send Ctrip orders to the hotel, resulting in we check-in from 12:00 to 1 point, repeated attempts will not work. Finally, use your own credit card check-in, and wait for Ctrip to give me a final solution. Easy parking. Breakfast because check-in is too late, the elderly help to come to the room, because the child can not get up. Unable to comment.
AAnonymous UserThe room is decent in terms of its overall appearance and comfort, providing a good space for relaxation. However, the lighting in the room is quite dim, which might make it challenging to perform tasks that require good visibility or create a bright and inviting atmosphere. Additionally, the shower room could benefit from some improvement like the hot water. Lastly, the self-check-in system had numerous issues like not accepting any of my cards, which wasted a significant amount of time during the check-in process.
GGuest UserExcellent! It was a bit pricey, but I overslept and they were kind enough to extend my checkout until 1:30 PM. The second-floor restaurant was very good. However, I did notice some homeless individuals around, which made me a little uneasy, so I made sure to head back to the hotel as soon as it got dark.
MM417395****Everything was good except the facilities, which are a bit old. However, it's very close to everything and within walking distance. The hotel itself is huge, so it was a bit hard to find the entrance. The room size was also a bit small.
GGuest UserOrleans is an off strip vegas hotel that is currently going through some much needed renovations. They are marketing mobile checkin and mobile room key both of which did not work. The note said I would need to sync my reservation with my Boyd rewards card which the front desk supposed didn't my n request but nothing showed up in the app. The room b itself was comfortable but lacked refrigerator and microwave although most Vegas rooms do. At the prices published online they all should. Lack of TV channels was somewhat problematic when trying to escape the casino. The on-site movie theater and bowling alley did help but if course cost more. The hotel used to provide some coupons to use around the premises during your stay but I did not receive any this stay. I did enjoy Balliwick and Ondori during my stay and found them good and not too pricey. The casino lacks some of the newer slot machines and this trip they seemed to be very tight. Overall the stay was fun.
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