Hotel is in the city centre and quite close to the basement metro. We can walk to the beer museum and the tanukikoji shopping street nearby. It's also a short distance walk to reach the underground shopping shops, which was very convenient. However the hotel doesn't provide hot water refills at the lobby, refills are only reachable inside the breakfast diner. We ordered hotel breakfast for the first day of stay but not for the second and third night, but the breakfast diner's receptionist still kindly let us in for refills of the hot water. Breakfast is on moderate level and menu variety could be better still, regarding the price paid. Not much seafood options to be found, besides the mini sashimi don.
This was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they told us we could wait in the lobby until 3 PM without paying. The lobby was nice, so we decided to wait there instead of wasting about 1700 RMB. But then, to our surprise, we saw the staff taking our luggage and other belongings to our room much earlier, while we weren't allowed to enter. Crazy! On top of that, the Wi-Fi signal this time was incredibly poor, almost unusable. Reporting it to the hotel didn't help either; we had to use our own data. So, this stay was truly, truly, truly disappointing! Attached is a photo of my daughter in a wheelchair, and they still wouldn't let us check in early. That middle-aged woman was so inhumane!
The hotel is located in Odori, not far from Odori subway station, and actually quite close to Sapporo Station, about a 9-minute walk. The area is relatively quiet but still has convenience stores and restaurants, so the location is pretty good.
I booked a Cross Floor room with a view of Sapporo TV Tower. The room isn't huge, but just about big enough to open two suitcases. The hotel doesn't provide bottled water; you need to get drinking water from the dispenser in the elevator area. However, guests on the Cross Floor get complimentary access to the lounge and public bath, which is a big plus for those who enjoy a drink.
The breakfast selection was a bit limited and didn't feature any particularly impressive dishes.
While the rooms were a bit small, the hotel boasts an excellent location right by the river, adjacent to Nusamai Bridge. Just two blocks away, the evenings come alive as a vibrant food and entertainment district. The hotel's public bath was impressively large, featuring a sauna and an open-air rotenburo. A fantastic bonus was the big screen TV in the rotenburo! Breakfast options were limited, but the food was delicious. Kushiro Station is a mere 10-minute walk away, and MOO Pier is even closer, just 5 minutes on foot. Overall, the convenience was outstanding!
I usually don't leave negative reviews, but Hotel Taisetsuzan was the exception during my entire Hokkaido trip. 1. The hotel's exterior and lobby are nice, there are even performances in the lobby at night, and the hot springs are good. However, the toilet in the room constantly smelled, which was a first for me. I was too tired to report it to the hotel. 2. Since the room was a tatami room, there weren't many amenities, not even bottled water, so I had to go downstairs to buy some myself! 3. The service was alright; the futons were already laid out during dinner. However, it definitely didn't live up to the 2000+ yen per night price tag!
The room was decent, no bathtub but the hotel has a public bath, which is standard for a business hotel. It's near Nakajima-Koen subway station, just across the street. A heads-up for everyone, it's in Nakajima Park, so if you're not near Susukino or Odori, it's a bit of a walk. It's not out of the way, but you do have to walk. Sapporo's subway isn't as frequent as Tokyo's, so sometimes walking might get you there just as fast. It's quite a hassle to drag luggage and parents through the snow when you can't use the underground walkway.
Hotel near odori park Surrounding,Sapporo8.3% of visitors choose this area
GGuest User2026.01.23
First off, the environment was great, and the facilities felt like a proper hotel. The deluxe single capsule space was also very comfortable. However, my room key, which was in its holder, went missing from my bed! When I went to check out after freshening up, I found the key holder empty. I retraced my steps for dozens of meters, but couldn't find it anywhere. I strongly suspect someone stole it when I went to freshen up and didn't close my curtain... Even though I've stayed in many hostels, I've never had anything stolen before... This card seems to be for accessing floors and the main door, not specific bed numbers, so everyone, please be careful with your personal belongings. Then, it was already checkout time, and I was charged 2000 yen for the lost card. The most frustrating part was when I came back to pick up my luggage. I was sitting at the counter next to the front desk for a few minutes waiting for someone, and then a middle-aged lady from the front desk specifically came over to tell me that after checking out, I wasn't allowed to sit in any of the public areas... I was practically kicked out, and my impression of the place instantly soured.
Hotel near Susukino,Sapporo91.7% of visitors choose this area
CChung Han Lee2026.04.21
This is a fantastic hotel! The rooms are spacious, beautifully decorated, and very functional. The kitchen is well-equipped with dishes and cookware, making it perfect for cooking and doing laundry, ideal for longer stays. The location is also quite convenient.
For transportation, it's a 2-minute walk to the tram station, a 10-minute walk to Susukino Station, and within a 15-minute walk to Tanukikoji Shopping Street.
Nearby, there's a 24-hour supermarket and a 24-hour drugstore/daily necessities store. For convenience stores, there are several Lawsons, and one 7-Eleven and one FamilyMart.
The lobby functions as a cafe during the day, and after business hours, guests can use the lobby space for dining or other activities.
This is definitely a gem in Furano, the room is incredible but it will be better with bathtub! I was given a warm welcome by the staff, her smile was just so warm that it could melt the snow and ice outside the hotel.
The hotel's onsen is fantastic according to my wife and I don't have time to visit Onsen as I spent my time with my daughter inside the kid room, very clean and spacious kid room it has.
The internet speed is also blazing fast compared to other hotels in Hokkaido (Have to work while travelling).
Looking at the price and the room I'm getting, it is really worth every single cent!
We had a great time skiing at the Furano Hotel with our kids. It was super convenient – you can buy ski passes and rent equipment right on the second floor, and then you're directly on the slopes. It was our first time experiencing Hokkaido's powder snow! The room size was average, but we could easily open two large suitcases. The buffet dinner, which requires a reservation, had a fantastic variety, including Wagyu beef and large crab claws. The onsen experience was good; the indoor bath was quite spacious, while the outdoor one was smaller and got pretty crowded. The hotel also offers a direct bus to Asahikawa, stopping at Furano Station and Biei. The staff were all very friendly and welcoming.
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GGuest UserThe room was decent, no bathtub but the hotel has a public bath, which is standard for a business hotel. It's near Nakajima-Koen subway station, just across the street. A heads-up for everyone, it's in Nakajima Park, so if you're not near Susukino or Odori, it's a bit of a walk. It's not out of the way, but you do have to walk. Sapporo's subway isn't as frequent as Tokyo's, so sometimes walking might get you there just as fast. It's quite a hassle to drag luggage and parents through the snow when you can't use the underground walkway.
GGuest UserThe hotel management is really poor. The public hot spring always has a sticky film on top, and there were foreign objects in the large pool where people lie down, almost cutting my skin. The worst part is that these things can't be removed. The day after soaking, my feet were incredibly itchy, probably due to a fungal infection. People with tattoos and whatnot were also soaking, and no one seemed to care. At 9 AM, staff members were walking around the hot spring area in outdoor snow boots, which was absolutely disgusting. And the funniest thing is, you have to take off your shoes when entering this hotel, and you're not allowed to wear slippers inside the entire hotel. I won't even mention the insufficient floor heating; walk around in socks for a bit, and white socks turn grey. Luggage can be wheeled through freely, so just imagine how dirty it must be. The dinner buffet was mediocre. I ordered a glass of red wine and had a headache all day afterward. The breakfast buffet the next day, however, was decent. I probably won't go back and hope they seriously improve their management. Don't tarnish the Tsuruga brand.
GGuest UserThis was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they told us we could wait in the lobby until 3 PM without paying. The lobby was nice, so we decided to wait there instead of wasting about 1700 RMB. But then, to our surprise, we saw the staff taking our luggage and other belongings to our room much earlier, while we weren't allowed to enter. Crazy! On top of that, the Wi-Fi signal this time was incredibly poor, almost unusable. Reporting it to the hotel didn't help either; we had to use our own data. So, this stay was truly, truly, truly disappointing! Attached is a photo of my daughter in a wheelchair, and they still wouldn't let us check in early. That middle-aged woman was so inhumane!
TTutusThis was the most anticipated part of our entire trip, and it certainly didn't disappoint!
#Hotel Location: Excellent. It's right on the hot spring street, and behind it is the pier for lake boat tours (Happy Boardwalk).
#Hotel Service: They upgraded us to a large suite for free, and the view was absolutely fantastic. I loved the suite's layout, amenities, and the smart toilet. The outdoor hot spring faces the lake, and the male and female baths rotate at different times, so you can try them all (っ˘ڡ˘ς)♨️
The buffet was also good, and we additionally ordered a red king crab which was delicious. You can book many activities and experiences at the hotel. There's an outdoor shop called Siri on the first floor of the hotel where you can book activities like hiking and lake tours. My friend and I booked the night forest light show at the front desk. The only thing worth complaining about is how ugly the hot spring robes are – absolutely no desire to take photos in them!
AAnonymous UserThe hotel is located between New Chitose Airport and Sapporo city center. It takes about half an hour to reach Sapporo. If you're looking to shop, staying in Sapporo is more convenient. However, this hotel is a good option if you have an early flight the next day. The room had a very strong disinfectant smell; I suggest the hotel improves its ventilation.
GGuest UserThis hotel is nestled high in the mountains, between Lake Toya and the Sea of Japan. The view from the window is absolutely stunning. They offer a shuttle service from the train station, and there's also a stop for Lake Toya. The Japanese breakfast was incredibly refined and delicious. Unfortunately, my stay was too short, and I didn't get a chance to explore Lake Toya. I'll definitely be back for another two nights!
GGuest UserThis is definitely a gem in Furano, the room is incredible but it will be better with bathtub! I was given a warm welcome by the staff, her smile was just so warm that it could melt the snow and ice outside the hotel.
The hotel's onsen is fantastic according to my wife and I don't have time to visit Onsen as I spent my time with my daughter inside the kid room, very clean and spacious kid room it has.
The internet speed is also blazing fast compared to other hotels in Hokkaido (Have to work while travelling).
Looking at the price and the room I'm getting, it is really worth every single cent!
GGuest UserThis onsen hotel is definitely worth the price. The environment and hygiene are excellent, and the room layout is fantastic. The yukata was the most comfortable I wore during my Hokkaido trip. The service was absolutely superb, especially the proprietress at the Kaiseki restaurant, Shoan. She was incredibly elegant and generous, giving us an authentic and meticulous Japanese service experience. The private onsen with a fee had average views. The outdoor public onsen was closed on the day of my stay due to cold weather. The indoor onsen, for a hotel of this price point, was quite ordinary. Therefore, I wasn't entirely satisfied with the onsen experience. All in all, while it might not be exceptionally surprising, this is a hotel that's well worth its price.
MMaverick MakWe stayed here for 2 nights. The room is absolutely gorgeous. We booked a room with In-suite onsen, and it is directly fronting the river.
The room is very spacious with all the amenities you need. Modern-Japanese Ryokan styled. Very thoughtful design. There are seating area directly overlooking the river so you can have the picturesque scenery anytime of the day.
The breakfast and dinner were sumptuous. At 10.30pm, they serve complimentary ramen too. Popsicles are served when the onsen is open, and in the morning Yogurt drink will be served at the Onsen area.
There are 7 Sika Deer freely roaming at the property. They are such a sight to behold. Absolutely gorgeous, highly recommended.
AAnonymous UserIt's about a 15-minute walk from JR, which was a bit tiring with luggage. Luckily, it wasn't raining or snowing. I'd recommend taking a taxi if you have a lot of luggage or people, it'll save you time and effort. The room was quite spacious, with plenty of room to open two 30-inch suitcases. There's a sauna upstairs, but we heard it was a bit stuffy, so we didn't try it. The service was pretty good, and breakfast was decent too.
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