GGuest UserThe place it self was great, the cleanliness was very good and the service was excellent. The only downside we had was the neighbours upstairs kept making loud noises through out our stay, however credit to the agents they replied back to us promptly when we brought this up and had notified their landlord. Unfortunately this didn’t still resolve the loud noises.
The building it self is nice, the pool is clean and well maintained, however the building does have a lot of regulations in place which we thought was quite excessive. Other than these minor issues we had a great time and the apartment is well kept.
YYvonne Tang7222The location is convenient and the place is clean, but check-out time is too early at 11 AM 😫. I asked if I could check out later, until 12 PM at most. My phone didn't have service, so I didn't see their messages until after 12 PM. They kept messaging, and when I finally got service at 1 PM, I was told I had to pay a 100 fine for late check-out. We had actually already left by 12 PM. To avoid any trouble, I just paid it directly.
龚龚永昕At this price point, it's fantastic value for money. I'd definitely return. Although the location is a bit far from GT, I would still consider it for future stays as it's not far from the commercial area, and transportation is decent.
LLai Fee ChingWe decided on our overnight trip to Penang at the very last minute but still managed to secure this unit and check in on 29th Dec 2025, since it was impromptu, prices were not cheap. It was difficult to find good and reasonably priced accommodation just after Christmas before New Year. However, I must say this unit was a good find. Not cheap but reasonably priced due to high season but I must say that it was easy to book, check in and out, everything went smoothly. Communication via Whats App and Check in details were sufficient, did not have any difficulties in finding the place and parking was good. Location is excellent.
This place is in Georgetown, we did do GRAB if we wanted to go to places which were difficult to find parking and the rest which were further we just drove to where we need to go. For dinner, the young adults walked back from Citadines Hotel area (happening place with hawker food round the corner and a shopping mall) and had a great time discovering new F & B outlets. The rest of the senior citizens of course, took a GRAB car and quickly got back to the unit to rest and had a nice cuppa tea before bedtime. The following morning, it was breakfast at Pulau Tikus market, nearby as well. Old hawkers are still around there, so food is good. There is a great Nyonya restaurant in that area as well though we could not go this time round as we ended up at Oceano Symphony. Another story to follow up if you are interested.
Our family enjoyed our stay at the unit, decor was good and facilities were well-kept, clean and sufficient. The view is lovely (high floor) - do have a good seaview, stretches from Living room all the way to the Master Bedroom. Also you have 2 convenient shops downstairs in case you need to grab a sandwich or drinks.
SSE LooiOverall we are satisfied with this hotel but there are one thing I want to highlight. After check out the lady whom I liased with when I checked in told me that there are a burn mark on the bedsheet & also mattress protector and she will forfeit my deposit of RM50.
I then asked my niece who slept on that bed & she said the burn mark was initially there but she doesn’t know that she must inform us about it.
I’ve tried to explained to her many times that my 11 years old niece was sleeping on that bed & none of us in that room smoke or using any electrical appliances such as hair iron or curling iron or which non of us have with us so how can we the burn mark appeared there. She kept insisting that it was a fresh burn mark and she won’t let her hotel guests sleep with a burn mark bedsheet.
This is totally a scam to us as I travel with my mum, my husband, niece (11 years old) & nephew (10 years old) could caused the damage as claimed. I do not have choices but just accept it as the lady keep saying that my deposit is not even enough to cover. Am not sure why they used such a tactic towards a family with kids and I have never had this problem in my entire booking with Trip.com.
It was our mistake that we didn’t check the hotel room condition as we checked in very late - 8:26pm and all of us are really tired from travelling long journey.
I’d say it was caused by their own staff which are 2 Bangladeshi guys who handle housekeeping but they blamed it on my family. Of course they won’t admit it as the lady keep saying they won’t provide burn bedsheet.
This is totally not fair to me and one of the staff keep insisting me to pay the deposit when I arrived.
AAlways on the tripThis is a homestay, a pretty good one! Add the landlord on WeChat in advance, and you will get answers to any questions. You can communicate with any questions first, and any problems during your stay can be solved smoothly. The suite is a building in a building, with a large space that can accommodate 5-6 people. The floor-to-ceiling windows in the living room can see the sea view without dead ends. The room facilities are very complete, even equipped with washing and drying machines, kitchen utensils, tableware, etc. It is a good choice for travelers who stay longer and have cooking needs. But I still emphasize that this is a homestay, there will be no hotel services, no daily room cleaning, garbage cleaning, towel and bed sheet replacement and other services (if there is a need, you need to contact the landlord in advance and arrange at your own expense), so if you can't accept this form of accommodation, it is recommended not to choose it!
GGuest UserThe young girl staff very polite and friendly
I feel touch
The location is very conveniently
Outside from the hostel just opposite there has many of restaurants and shops
It has different types of food and desserts
The price is reasonable
It’s quite clean
Call grab is convenient also
I think I will be back again
GGuest User- Location is strategic
- Cleanliness is good, all plug points can be used and wifi connection is strong too.
- limited parking space,
- Self check-in, owner will give you instruction before you arrived.
- feels like home.
- good place to stay.
MMunch lamI really enjoyed my 2 night stay at their standard double room with attached bathroom. Located in a heritage building with lots of old world charm. Even though they cater to budget travelers, they have a nice lobby and good service. Location is great- a stones throw away from delicious hawker food at Kimberly Street & Penang Road and 10 minutes walk to the Georgetown UNESCO world heritage area. Lots of eateries and cafe around. The room is clean, bed is comfortable, everything in the room works as advertised. And it is quiet too for a good nights sleep. I would visit again.