The location may be inconvenient,
but it's a great place for healing purposes.
The food is delicious and the view is amazing.
There are many stars in the evening, and in the summer, you can enjoy the pool, which seems even better. The hot springs in the hotel are free, and when there aren't many people,
I was alone and took a picture of the bath.
It felt like a private bath because I could enjoy it alone.
The hot springs while looking at the sea were the best.
The hot springs are open from 5 AM to 12 AM.
I'm so happy that they operate.
And most of all, the staff were really kind.
I was impressed that they greeted me from the time I arrived at the hotel until I left.
I booked a room with a view of Sakurajima, and it was like a painting; I could see the volcano and sunrise just by opening the curtains. The hot spring bath area was quite large overall, but the outdoor section felt a bit small. Breakfast was very crowded, with many locals staying there. The service in general was friendly and flexible, and the shuttle bus was very convenient.
First, we loved the onsen and its services, where we soaked in three pools of different temperatures, sweated in a sauna, then alternately cooled ourselves in cold baths.
Second, room services were excellent despite its furnishings seemed to be run down a bit.
Third, its location is central to travel most places of interest, which spreads out in Kagoshima Prefecture.
This was once a luxurious hotel, but Yeltsin's time spared no one. He stayed here and even planted a tree. The spacious, well-maintained grounds offer beautiful views, three different restaurants for dinner with exquisite cuisine, sake tasting, sand bathing right on the hotel premises, a huge onsen, and the hotel's layout allows for privacy from other guests. However, the vacation was somewhat spoiled by the fact that the outdoor pool was closed and even bloomed in the first week of September, there's no private beach, and the beds and pillows in the European-style rooms are simply awful. Choose a traditional-style room with a sea view, and your stay will be unforgettable.
The room is quite big, the food is also good, there is a Chinese lady at the front desk who patiently explains things in detail, there is a large sand bath nearby, and there is a light party on the beach at night, the hotel's hot spring pool is quite comfortable to soak in, the only shortcoming is that the Internet is really a bit bad, I hope the hotel can complete the repair as soon as possible and improve the Internet.
This time I came to Kagoshima on a solo trip.
I've always loved hot springs, so I stayed at Iodani Onsen Kirishima Hotel.
The hot springs at this inn were absolutely gorgeous. There was a spacious open-air bath, and I was able to enjoy a variety of different types, which was very relaxing.
Also, the breakfast buffet had a wide variety of dishes unique to Kagoshima, such as akumaki and chicken rice, which I was able to enjoy to my heart's content.
It's right opposite the sand bathing beach and there's a bus stop next to it. The location is very convenient. I made a reservation for two meals. It was rich in content and delicious. It's really good value for money.
I used this hotel for a short trip with my husband after work (we wanted to go to Kirishima Shrine)!
First, we were given a welcome drink of sweet potato shochu and tea, typical of Kagoshima, and everyone was having a good time. I also had some tea, and the staff were very polite and I felt that they were proud of the hotel. ^_^
First, we went to the family bath, and it was a very relaxing space where we could relax.
There was a coffee meal set, and I had never made my own coffee, but I was able to spend a relaxing time enjoying delicious coffee! The wonderful tools make it a picture. ♪
The large public bath was also okay. I went there thinking it would be just normal and clean, but it was very Japanese and stylish, and had a different atmosphere from the hotel's front desk and rooms, and it was very nice! There were several types of amenities to choose from, such as shampoo, and I thought, wow! I wanted to try this! I was happy.
My husband is tall. I wrote that in the comments section, and they prepared loungewear in a larger size for us, and we had a much more enjoyable time than we expected!
My husband doesn't go to hot springs very often, but
it was so good that I forced him to go, and he was so happy too! (*Ü*)♡
I'm really glad we were able to make some good memories♪
This hotel is genuinely good. Even though the service industry in Japan generally maintains high standards, you can still feel a real sense of sincerity here. When I first checked in, it felt a bit dated, especially the elevator. The doors closed really fast, so you had to keep pressing the 'open' button. Several Japanese guests, being polite and letting others go first, ended up getting caught by the closing doors. The elevator also juddered when stopping at floors. Inside the room, the air conditioning wasn't warm enough, and I felt cold since the temperature had dropped.
Following my usual practice, I gave the hotel some feedback and expressed my dissatisfaction. After a few exchanges, I found that they were very willing to resolve the issues. Specifically, on the second day of my stay, there was a mix-up with the travel agent, and my dinner reservation wasn't made. I had actually paid for dinner on both the second and third nights. When I approached the front desk about the problem, it was already past 5 PM, and I wanted to have dinner at 6 PM, so time was really tight. After some internal discussion, the hotel decided that since I had paid, they would figure out a way for me to have my meal, and then they would sort out the issue with the travel agent themselves later.
At the time, I was quite upset and worried that a last-minute dinner might be subpar, as Japanese hotel restaurants usually prepare set meals in advance based on the number of guests. I also contacted Ctrip. The initial customer service representative had a rather indifferent attitude, but then another representative stepped in who was much more willing to please the customer, even offering compensation in the form of points. Customers understand that customer service reps also have tough jobs, but they still need to provide that emotional support, which is just how the market works. I also realized that in such situations, to get a meal, I still had to fight for my rights with the hotel myself, but I accepted Ctrip's small gesture of compensation.
Later, when I went to the restaurant, I saw that a set meal had indeed been arranged for me. While it was a bit rushed and didn't have as much variety as other hotels, the portion size was generous, and the staff's service attitude was absolutely delightful. So, I didn't raise any more concerns.
Overall, the hotel staff were truly dedicated to providing good service. The aging facilities are just something that can't be helped, and it's already one of the most prestigious hotels in the area, hosting many annual company parties and coming-of-age ceremonies. Despite some negative news, Ctrip remains the most user-friendly app. I travel frequently and often switch between different apps, but I always find Ctrip to be the most convenient. I hope Ctrip's service quality doesn't decline during this economic downturn.
My expectation is to have a bathroom inside and a private Onsen in the afternoon and morning. But hotel policy provides only private Onsen in the afternoon.
The hotel food is perfect and has a nice taste. A staff can speak English very well and is helpful.
Very Good
42 reviews
8.4/10
Price from
TRY 2,676
per night
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9.1/10
Great
ええりぽんI used this hotel for a short trip with my husband after work (we wanted to go to Kirishima Shrine)!
First, we were given a welcome drink of sweet potato shochu and tea, typical of Kagoshima, and everyone was having a good time. I also had some tea, and the staff were very polite and I felt that they were proud of the hotel. ^_^
First, we went to the family bath, and it was a very relaxing space where we could relax.
There was a coffee meal set, and I had never made my own coffee, but I was able to spend a relaxing time enjoying delicious coffee! The wonderful tools make it a picture. ♪
The large public bath was also okay. I went there thinking it would be just normal and clean, but it was very Japanese and stylish, and had a different atmosphere from the hotel's front desk and rooms, and it was very nice! There were several types of amenities to choose from, such as shampoo, and I thought, wow! I wanted to try this! I was happy.
My husband is tall. I wrote that in the comments section, and they prepared loungewear in a larger size for us, and we had a much more enjoyable time than we expected!
My husband doesn't go to hot springs very often, but
it was so good that I forced him to go, and he was so happy too! (*Ü*)♡
I'm really glad we were able to make some good memories♪
GGuest UserThe location may be inconvenient,
but it's a great place for healing purposes.
The food is delicious and the view is amazing.
There are many stars in the evening, and in the summer, you can enjoy the pool, which seems even better. The hot springs in the hotel are free, and when there aren't many people,
I was alone and took a picture of the bath.
It felt like a private bath because I could enjoy it alone.
The hot springs while looking at the sea were the best.
The hot springs are open from 5 AM to 12 AM.
I'm so happy that they operate.
And most of all, the staff were really kind.
I was impressed that they greeted me from the time I arrived at the hotel until I left.
TTuixiuyubeirenyuanI highly recommend this hotel when visiting Kagoshima – it's incredibly convenient! They have a delicious local pork hotpot right in the hotel (reservations recommended, portions are small). After dinner, you can head to the supermarket next door for a stroll and find a fantastic selection of strawberries. Afterwards, just pop up to the 5th floor for a relaxing hot spring bath.
There's a tram stop right outside the hotel, but for places like the aquarium and Sakurajima ferry terminal, it's a bit more convenient to take a taxi (around 1,000 yen, very close).
On the day we left, the sun finally came out, and we got to enjoy a beautiful view of Sakurajima right from our room!
GGuest UserEnvironment: The hotel boasts an excellent environment, particularly with the in-room rotenburo (open-air bath). The private dining room adds to the exclusive feel. Its location within a quiet community ensures a peaceful and relaxing stay.
Staff: A significant advantage for international travelers is the availability of English-speaking staff. Their willingness to communicate through messaging apps makes pre-arrival arrangements and on-site communication smooth and efficient.
Transportation: Direct airport bus service to a nearby bus stop offers convenient access to the hotel. However, it's important to check the bus schedule in advance, as departures are infrequent. Planning accordingly will ensure a hassle-free transfer.
Location: The hotel's location provides the convenience of being close to a convenience store, just a short five-minute walk away. This makes it easy to pick up any necessities or snacks.
Pricing: The pricing is reasonable, especially when considering the exceptional amenities included. The private rotenburo is a luxurious highlight, and the inclusion of both a fabulous breakfast and an elaborate, multi-course dinner (12+ courses) represents excellent value.
陳陳查禮My sincerest gratitude to the professional service and helpfulness of the front desk staff in particular the Div. Manager, Mr. Atsuyoshi Kubota, who patiently search for available medical service during late hours for treating my wife's injury and also voluntarily arrange a staff to accompany us to the hospital. Ram Kumar, the accompanying staff, is instrumemental in our communication to the medical personnels and he is so kind to arrange late dinner for us at the hotel's discretion. They not only demonstrate the highest level of professionalism but also their genuine care of the well being of the customers.
Once again, big big thanks to Mr. Kubota and his team of beautiful people.
By the way, good breakfast and dinner, both in terms of the menu as well as service and venue.
OOliveycThis hotel is genuinely good. Even though the service industry in Japan generally maintains high standards, you can still feel a real sense of sincerity here. When I first checked in, it felt a bit dated, especially the elevator. The doors closed really fast, so you had to keep pressing the 'open' button. Several Japanese guests, being polite and letting others go first, ended up getting caught by the closing doors. The elevator also juddered when stopping at floors. Inside the room, the air conditioning wasn't warm enough, and I felt cold since the temperature had dropped.
Following my usual practice, I gave the hotel some feedback and expressed my dissatisfaction. After a few exchanges, I found that they were very willing to resolve the issues. Specifically, on the second day of my stay, there was a mix-up with the travel agent, and my dinner reservation wasn't made. I had actually paid for dinner on both the second and third nights. When I approached the front desk about the problem, it was already past 5 PM, and I wanted to have dinner at 6 PM, so time was really tight. After some internal discussion, the hotel decided that since I had paid, they would figure out a way for me to have my meal, and then they would sort out the issue with the travel agent themselves later.
At the time, I was quite upset and worried that a last-minute dinner might be subpar, as Japanese hotel restaurants usually prepare set meals in advance based on the number of guests. I also contacted Ctrip. The initial customer service representative had a rather indifferent attitude, but then another representative stepped in who was much more willing to please the customer, even offering compensation in the form of points. Customers understand that customer service reps also have tough jobs, but they still need to provide that emotional support, which is just how the market works. I also realized that in such situations, to get a meal, I still had to fight for my rights with the hotel myself, but I accepted Ctrip's small gesture of compensation.
Later, when I went to the restaurant, I saw that a set meal had indeed been arranged for me. While it was a bit rushed and didn't have as much variety as other hotels, the portion size was generous, and the staff's service attitude was absolutely delightful. So, I didn't raise any more concerns.
Overall, the hotel staff were truly dedicated to providing good service. The aging facilities are just something that can't be helped, and it's already one of the most prestigious hotels in the area, hosting many annual company parties and coming-of-age ceremonies. Despite some negative news, Ctrip remains the most user-friendly app. I travel frequently and often switch between different apps, but I always find Ctrip to be the most convenient. I hope Ctrip's service quality doesn't decline during this economic downturn.
Xxiangxiang725I booked a room with a view of Sakurajima, and it was like a painting; I could see the volcano and sunrise just by opening the curtains. The hot spring bath area was quite large overall, but the outdoor section felt a bit small. Breakfast was very crowded, with many locals staying there. The service in general was friendly and flexible, and the shuttle bus was very convenient.
TThere’s A World To SeeThis place is incredible, ran by a small operation up in the mountains of Kagoshima. The onsen is something out of this world. Rich with iron and minerals from the mountain, it looks like something akin to a studio Ghibli movie from the outside.
The staff are kind and very helpful and breakfast is a real treat for those who like a traditional Japanese breakfast.
10/10 would highly recommend and stay again.
Also to note as a foreigner with tattoos the staff don’t seem to mind so much and my entrance to the baths was permissible. That may be helpful to know.
GGuest UserVery satisfied.
It felt like I was treated to a complimentary breakfast.
The private hot spring was the biggest draw.
The route might be a bit confusing (I got lost three times).
Stargazing from the rooftop.
Wear sneakers on the way to the waterfall. The last few steps are quite steep.
GGuest UserThis was once a luxurious hotel, but Yeltsin's time spared no one. He stayed here and even planted a tree. The spacious, well-maintained grounds offer beautiful views, three different restaurants for dinner with exquisite cuisine, sake tasting, sand bathing right on the hotel premises, a huge onsen, and the hotel's layout allows for privacy from other guests. However, the vacation was somewhat spoiled by the fact that the outdoor pool was closed and even bloomed in the first week of September, there's no private beach, and the beds and pillows in the European-style rooms are simply awful. Choose a traditional-style room with a sea view, and your stay will be unforgettable.
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