Best Hotels in Derby

Your general manager tried his best to ruin our family reunion stay. We were paid and prechecked in for a 6 day stay in 106 many days ahead of time. We prebooked 106 due to health issues. Aaron Garrett, general manager, forced an employee to bump us and give our room with 2 Queen beds to a young couple and put the 3 of us in 211 with one bed and a fold up bed. It's as small as a Cubin jail cell! Add the fold up bed and we had to crawl over one bed to get out of the other! Of the 3 of us booked, one is an 80 year old lady with mobility issues and myself with mobility issues as well. I got in the shower and midway through my shower, no tub option, the glass from the enclosure fell in on me! I laid it on the floor next to the toilet. We met with general manager, Aaron Garrett, and he didn't act concerned but offered us 30K loyalty points that never happened. He kept telling us his people would find us another hotel. My wife and I believe there was a fair amount of age discrimination involved here. Due to one of your employees using their brain, we were able to get 106 the next day. I requested our room be serviced on our 3rd day there and came back that afternoon to find the room had not been touched! Off to the front desk I went and an employee came and serviced the room that is not her normal duties. We were told Arron told them not to service it but when he left for the day, our room was serviced anyway. What a way to run a name brand hotel! There's a lot more to the story but I'm not going into it here. We are the ones that directed 6 people to book rooms with you and this is the way we are treated? Did I mention mold in and on the shower/tub? There's a lot more to the story but I'm not going into it here. My wife contacted corporate and a case number has been issued with an ”extensive” investigation promised. After 4 nights, we all gave Aaron what he wanted and found another hotel that welcomed us. This report involves none of your employees as it all rides only on the General Manager. What about your 100% guarantee written on the front desk? We are waiting on a full report to come back to us. Aaron is a smooth talker but it didn't work on us.

The check in staff and the bartenders were all very nice and put up with us being obnoxious clean hotel and very close to airport with a shuttle that runs 24/7 I would definitely stay there again. pick up was easy too.

Clean and newly renovated. Breakfast was great! Shower pressure is good. Bed is comfy. Right by Hwy 400.

Booked a room for myself and two young children for 2 nights in February 2022. Requested a room on the highest floor and extra pillows as guest preferences-received neither. Requested these in advance as I knew we would utilize the sofa bed. Sofa bed had broken wood sticking out of the bottom and the mattress wouldn’t unfold flatly. Day 1- hotel pool was overcrowded and kids were throwing misc items throughout the pool area so you couldn’t even be in the pool room without having to watch your head from things flying around. Told the front desk, they said they would follow up and agreed that wasn’t appropriate, 30 minutes later, still occurring. Day 2- room toilet stopped flushing. Called and visited the front desk, was told maintenance had a lot of rooms to take care of so it would likely be a while. Asked about changing rooms and was told none were available. Emailed the contact email on the IHG app about changing rooms due to not having a bathroom available, still no response as of today. Checked out yesterday. Night 2- dog parking in the room next to ours. Called front desk twice, they said each time they would send maintenance to look into it. Could also hear a man in the room yelling at the dog to shut up. Tried to go back to sleep, woken back up at 11:45 by the dog barking and the man yelling. Called the front desk and asked about moving rooms or if they could please do something about the dog and asked if the dogs were allowed to cause a disturbance, no response about the dog but she said yes they could move me. So myself traveling alone with kids had to pack up all of our belongings and move in the middle of the night. Was told on the phone the room would be on the 8th floor. I said I didn’t think there were rooms available on 8 and she said “there have been plenty of rooms on the 8th floor available this week.” I was told at check in my preference for the top floor could not be accommodated. Had an 8 year old that couldn’t sleep after moving rooms, got to the second room and the remote to the TV didn’t work. Checkout day- was given a $20 credit to the attached restaurant for dine in only. Told the front desk we wouldn’t be able to use that, which I’m assuming was some sort of compensation for having to move rooms in the middle of the night. She said ok, we’ll take that back then. I asked if it was normal to not make the guests with the disruptive animal move rooms versus us. She said no, we usually just move whoever complains. I was exhausted from not getting much sleep either night. The kids and I each felt itchy in both beds, I couldn’t visually identify anything and we don’t have sensitive skin but it’s as enough at times to wake me up. I’m not sure what happened to the hospitality business but being offered nothing after expressing frustration at the stay multiple times by phone and in person at the front desk then even at check out being told I was moved since I was the one complaining. Honestly it just sucked. It was exh

With a stay at Fairfield Inn & Suites by Marriott Wichita Downtown in Wichita (Downtown Wichita), you'll be a 2-minute drive from INTRUST Bank Arena and 7 minutes from Wichita State University. This hotel is 7.4 mi (11.9 km) from Sedgwick County Zoo and 7.9 mi (12.7 km) from McConnell Air Force Base.Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.Grab a bite from the snack bar/deli serving guests of Fairfield Inn & Suites by Marriott Wichita Downtown. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 9:30 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Wichita? This hotel has 301 square feet (28 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Stay in one of 131 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.

With a stay at SpringHill Suites by Marriott Wichita East at Plazzio, you'll be centrally located in Wichita, within a 15-minute drive of Wichita State University and McConnell Air Force Base. This hotel is 8.9 mi (14.3 km) from INTRUST Bank Arena and 17.6 mi (28.3 km) from Sedgwick County Zoo.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 miles.Grab a bite from the snack bar/deli serving guests of SpringHill Suites by Marriott Wichita East at Plazzio. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Wichita? This hotel has 370 square feet (33 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while iPod docking stations and satellite programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided on request.

I can not believe this was not higher in the ratings; however, it is brand new so it is just starting to get reviews. I could not imagine staying anywhere else. This is a brand new hotel on Douglas the main street with good access by car or foot to most of the things you want to see. The room was great as well as the service, but the best part was the easy access to walk downtown and things like the riverwalk. In addition, there were several great restaurants that were easily reached from here. Finally, the breakfast here was fantastic. I was told I could park on the street as long as I was gone by 9:00 and I had a great space directly in front of the hotel. Loved my stay here and highly recommend it.

With a stay at Ambassador Hotel Wichita, Autograph Collection, you'll be centrally located in Wichita, a 1-minute drive from INTRUST Bank Arena and 6 minutes from Wichita State University. This luxury hotel is 5.1 mi (8.1 km) from Sedgwick County Zoo and 8.1 mi (13 km) from McConnell Air Force Base.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a fireplace in the lobby and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.Satisfy your appetite for lunch or dinner at the hotel's restaurant, Siena Tuscan Steakhouse, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Wichita? This hotel has 3500 square feet (325 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).Make yourself at home in one of the 117 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

With a stay at Holiday Inn Express Hotel & Suites East Wichita I-35 Andover, an IHG Hotel in Andover, you'll be within a 15-minute drive of McConnell Air Force Base and Wichita State University. This hotel is 10.8 mi (17.4 km) from INTRUST Bank Arena and 5.9 mi (9.4 km) from Towne East Square.Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Andover? This hotel has 775 square feet (72 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your Tempur-Pedic bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.

We stopped here on our way back home from Spring Break. Everyone we encountered was very friendly and attentive. After getting settled in our room we went down to the pool. The hot tub was more like sitting in warm bath water and the water was murky. There is very limited seating for those not getting in the water. Our room seemed partially updated. The flooring was in poor shape. The area right inside the door is hard flooring and was incredibly sticky--like someone before us spilled a soda and wiped it up with napkins. The transition ***** to the carpet was loose and flopping around. The carpet seemed clean but looked old. The beds were newer and very comfortable but the pillows were very flat. We paid extra for breakfast to be included and were disappointed. We were in a hurry to get back on the road so opted for the buffet which was very limited. The scrambled eggs were luke warm and relatively tasteless. The only other warm options were hash browns (which we didn't try), bacon and sausage. The bacon and sausage were tasty. We had higher expectations for the hotel and the friendly staff and comfortable beds were about the only positives. We likely won't stay here again.