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Explore Guest Reviews of Hotels in Kumamoto

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Kumamoto Hotel Castle
4.5/552 Reviews
The hotel's location was the main reason why we booked the place. It was close to both Kumamon Square and Kumamotojo, the 2 things we wanted to do in Kumamoto. However, note that even though it's right next to Kumamotojo, it still takes a 15~20minute walk to the entrance because it's on the other side of the castle keep during it's repairs. The staff are wonderful and very helpful, standard level of service in Japan is just one step above every other country. The staff did valet parking for me without extra charge, and was quite helpful in helping us to get to different attractions and restaurants. Overall, the hotel is very dated and the rooms are in dire need of a full renovation. I think that is why the rates were quite reasonable. For a hotel this caliber (probably 5 stars when it was first built), we only paid around 10,000 yen per night. The issue is the rooms are really old and the carpet looks dirty and ripped. parts of the washrooms were so old the faucet looked like it's from the early 90s and with small amounts of molds in the creases. Because the hotel is old, the ventilation isn't the greatest either. One of our rooms although was non-smoking, we could smell other room's cigarette smell in our room. Overall, I don't really recommend this hotel because it's really dated, but if you are on a budget and want close amenity it's worth a shot. The staff are nice too so I feel bad for not recommending the hotel, but at the end of the day, there are just better options in Kumamoto today.
Toyoko Inn Kumamoto Shin-Shigai
3.9/582 Reviews
The hotel room is very small and not suitable for parents and children. It's not bad for two or one person to travel, just beside the commercial street, the location is very good. The facilities are relatively old, but they are all working well. There is rice ball bread for breakfast, which is okay. Little friends have nothing to eat.
Sotetsu Grand Fresa Kumamoto
4.6/5243 Reviews
A very nice, modern hotel in the heart of the Kumamoto shopping district - very convenient location, right at the cross section of the two major covered shopping thoroughfares. Check-in only at 3pm and is an automated check-in/check-out system. Staff are very helpful and friendly. At check-in, you are free to choose your amenities from a very wide selection, including bath salts, face cleanser, moisturizer, coffee, green tea, etc. There is a giant tv in the room. No bottled water is provided. The room offers a full robe (short yukata and pants!). The rooms itself are very modern and renovated. There are two Family Marts and a 7-11 within a block of the hotel, as well as many dining and retail options within short walking distance. It is about a 15 minute walk to Kumamoto Castle and a 30 minute walk to Kumamoto Station.
Hotel Okus
4/519 Reviews
A typical local travelers hotel tucked right next to the Kamitoricho shopping street where food options and convenience are abundant. The nearest tram stop is about 300m from the hotel, and the Shinkansen station is about 20mins by tram from the hotel. All major tourist attractions are also within the vicinity. The hotel has aged over the years but has been very well kept. Rooms are BIG for japanese standards, clean, toilets look very new, and basic amenities like body wash, towels and kettle is provided. Coffee is provided but you would have to walk to the reception to grab a cup. Room is sufficiently insulated and a central heater will keep you warm during winter. However the partition between the rooms are thin so noise from the next room can be audible - we had a occupant snore so loudly that it was faintly audible in the room. It is also worth noting that the footsteps and slamming doors from the corridor may also be heard via the front door. Lastly, although some of the staff may not speak English well, they are very helpful and accommodative - just whip out your google translate and have a conversation with them - they will gladly oblige.
Hotel Wing International Select Kumamoto
4.4/575 Reviews
A lovely hotel to stay in close to Kumamoto Castle. The rooms are nice and clean with friendly staff who are very helpful. Bath areas on the 12th floor are also quite nice and have a range of offerings inside. Breakfast was included with the price we paid, however, all the food was a little tasteless, if paying for breakfast, it is easy to go downstairs and get something but I’d probably go somewhere else if paying.
GR Hotel Ginzadori
3.4/521 Reviews
We stayed at the GR Hotel for one night while in Kumamoto. I would say it was an average stay, nothing really stood out but we were satisfied with our stay. The check in and out process was easy. The hallways smelled of smoke but the rooms did not. I felt the room was a bit out dated but the bed was fine and it had all the necessary amenities. The location was great as it was an easy walk to the shopping streets and castle.

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