Family-friendly Hotels in Lanzhou

I originally intended to stay 2 nights at Hyatt, but ended up extending my stay for 2 more nights because of the excellent service & the amazing view from my room. I switched rooms twice, because other customers secretly smoked in their rooms and the 2nd hand smoke infiltrated into mine, even though the hotel has a strict policy of no smoking. The staff and especially Owen, the front desk manager, was especially accommodating. He made every effort to see to my comfort during my stay, even upgrading my room and offering two free breakfasts because of the smoking issue. Overall, I would highly recommend this hotel in Lanzhou - the service & room & pool & gym & food (the Lanzhou beef noodles) are excellent!

I recently had the pleasure of staying at the Hilton hotel, it truly exceeded all expectations in terms of customer service and facilities. From the moment I walked through the door, I was greeted with warm smiles and attentiveness. What made my experience even more remarkable was the fact that they graciously upgraded my room without any additional charges, providing me with a breathtaking view and a sense of luxury. The hotel's facilities were exceptional, offering a diverse range of amenities such as a well-equipped fitness center, rejuvenating spa, and a stunning pool. However, what truly stood out for me was the captivating live music that filled the hotel. The talented musicians created a vibrant and unforgettable atmosphere, adding an extra touch of charm to my stay. All in all, this hotel's exceptional customer service and outstanding facilities made my experience truly unforgettable.

Environment: Located by the Yellow River, close to the Gansu Grand Theater. There is a sports park next to the hotel, which is very lively. The greenery within the hotel is also well maintained. Hygiene: There are no obvious stains on the linens, and the toiletries are complete. But the linens can be seen to be seriously worn. Service: The front desk service is warm and patient. When checking out, because there were many people at the front desk, the beautiful woman who looked like a supervisor or manager asked me to hand over the room card directly to her without waiting at the front desk, which was great. Facilities: There are plenty of parking spaces, just report the license plate and enter the system at the front desk. However, the sound insulation in the room is not good, and you can clearly hear the sounds of people in the next room taking a shower, blowing their hair, opening and closing the bathroom door, and washing.

I booked this hotel because I had a train the next morning. It's right across Lanzhou train station, so perfect location for my purposes. Very nice room, everything was perfect.

I was fortunate enough to experience the unique charm of a five-star hotel, and everything here left a deep impression on me. I would like to take this opportunity to share my experience and hopefully provide some reference for those of you who are looking for your ideal accommodation. As soon as I entered the hotel, I was attracted by the spacious and bright lobby. The warm and thoughtful service of the service staff made me feel at home. The design style of the hotel is elegant and modern, and every detail reflects the respect and care for guests. In terms of dining, the hotel's restaurants and bars offer a variety of food options, from exquisite international cuisine to authentic local cuisine. I especially recommend their breakfast, which is sumptuous and exquisite and keeps you energized throughout the day. In addition, the hotel's coffee shop is also worth a try. The coffee there is rich in aroma and the environment is comfortable. In terms of accommodation, I chose a deluxe suite. The rooms are spacious and comfortable with complete facilities. The facilities in the bathroom are even more impressive. They are not only beautifully designed but also fully functional. In addition, the suites come with private terraces offering great views of the city. The service quality of the hotel is one of the highlights of my experience. Whether it is the front desk staff or the room service staff, they all display a high level of professionalism and enthusiasm. No matter what question I asked, they answered me quickly and accurately. In addition, the hotel also provides a series of additional services, such as free laundry service, 24-hour security service, etc., which added convenience and comfort to my trip. In addition to the hardware facilities, the hotel's software is also very good. The hotel's staff have undergone rigorous training to provide high-quality services. In addition, the hotel often hosts various activities and community gatherings, which makes the hotel not only a place to stay, but also a social platform. Overall, this five-star hotel left an unforgettable impression on me. Whether it is hardware facilities or software services, they all reflect their respect and care for their guests. I highly recommend this hotel to travelers looking for quality accommodation. If you are looking for a place to relax and enjoy luxury, this hotel will not disappoint you. I'm sure you'll be as impressed with every detail as I am. Finally, I would like to say that while the prices of five-star hotels may be prohibitive, if you really think about it, you will find that they are actually very worth the investment. These hotels not only provide a comfortable stay, but also provide an unforgettable experience. This not only takes care of your body, but also comforts your spirit. So, next time you are ready to travel, you might as well choose a five-star hotel and let yourself truly enjoy a luxurious trip!

Very nice stay, clean room and nice breakfast. Hotel well located with lots of restaurants around.

The hotel is very good. Location: The geographical location is the biggest advantage! Located in the most prosperous area of ​​Lanzhou Central Business District, next to Lanzhou Center Xitaihua, shopping and eating are very convenient. Diagonally opposite is the Gansu Provincial Museum. The rooms facing the street can see the queues of the museum. Facilities and Equipment: There is free parking, sufficient parking spaces, free laundry, if you need to know more, you can ask the front desk, the ladies will introduce it in detail and patiently. Service: Very nice. The service is very warm and thoughtful. The speed of handling procedures is very fast. The service is very enthusiastic. Help introduce breakfast, surrounding attractions and food are all very local, not the kind of fancy, very real and enthusiastic! Surprisingly, my hand was broken when I checked in, and the front desk lady found it. After the formalities were completed, she hurriedly took me a Band-Aid and handed it to me in a very busy situation. It was really considerate! Environment: Very lively, very prosperous. The subway entrance is also nearby. It is required that there should be no noise. It is recommended to find another place. While enjoying the prosperity, I think the hotel soundproofing is great. Good value for money! Recommended

A family of three traveling by car, went to Lanzhou to finish dinner first, and then searched for Feitian Hotel near the place where they ate. This hotel has a history of 30 years. I am worried that the equipment is old, but after confirming with the front desk, it will be renovated in 2018. The utensils in the room are clean, very new, and have no peculiar smell. Dry and wet separation. The location of the hotel is very good, it is very convenient to go out for dinner. Live on the tenth floor, very quiet. All in all, it was a pleasant hotel experience.

The room size is OK, but the breakfast is closed too early. The hygiene is OK. The facilities are quite old. Free parking is available in front of the door. The service is average, especially the waiter, who knocked on the door twice and walked in directly, which scared me so much that I almost had a heart attack. Strict requirements and training should be implemented in the future. It is a five-star hotel, but it does not meet the five-star standard.