Hotels near Bassac Lane, Phnom Penh

This place has the best view in Phnom Penh. Team is extremely nice and kind, bed is comfy, room is spacious and feels like a cool studio with microvawe and water dispencer. Breakfast is good. I havent had a chance to swim but pool is very cool. However it is full of cockroaches. If one person mentioned this in their comments i wouldnt stay at this hotel. Not just one or two. I killed 15 16 teenager and 5 baby cockroaches. Didnt have a chance to meet parents. A friend of mine was staying another room and he left the hotel earlier and said there were even cockroaches in his pillow. So sad cockroaches took over the place!

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

Very nice hotel and beautiful view. Recommend for booking this hotel. It's not far from Phnom Penh airport

I had an excellent stay at the hotel. The rooftop pool was lovely, with stunning views of the city. The staff were very helpful and friendly, when I arrived late at night, they gave me a late check-in without any problems. The room was spacious and comfortable, and the bed was very comfortable. The free breakfast was also excellent, with a variety of food to choose from. Overall, I had a great stay here. I would definitely recommend it to anyone visiting the area.

This is a relatively new hotel and I stayed here for a week. It's clean and the beds are super comfy. The breakfast is adequate with a mix of western and Asian dishes. However, the dinner menu is really tasty with pastas, soups, khmer dishes, etc.The rooftop bar and plunge pool was lovely with great views of the skyline. The pool on the ground floor next to the bar is also lovely. The hotel is steps away from the restaurants and bars of Bassac Street and about a mile from the Palace. Ask for a room that doesn't overlook Bassac unless you are a deep sleeper or have ear plugs. The noise from the clubs can be loud. Ear plugs worked just fine. There is only one elevator, so be patient. Overall, a great, comfortable stay. Staff are friendly and helpful. My first room on the 2nd smelled like sewer but they moved me quickly without complaint.

We reserved a suite and a connecting room for our children. It felt as if we were in a flat. We stayed one week. We asked for a view on the Royal Palace, which I highly recommend. Hotel is very new and extremely comfortable and luxurious, staff very friendly and professional. Special mention for Sotheavy Hem in the breakfast lounge, dynamic and always ready to help and to the enthusiastic Srini. As othet reviews mentioned hotel is ideally placed. Hotel was above my expectations and I can only recommend to stay there.

I stayed here for x3 nights at the beginning of December 2022, I found this hotel was a very good value for money, I had a Deluxe Double room with window on the top floor, the room itself was very large and spacious, the bed in my opinion was a queen size bed, aircon was quiet and worked well. The bathroom was small but had enough space to do what was needed and the shower was very impressive, nice warm water with high water pressure and a massive shower head. The bed was comfy to sleep in. The bar downstairs was very reasonably priced and all the staff were very friendly. The hotel wasn't in the main area of all the bars however this wasn't a problem as there were still plenty of street food markets within walking distance and I also enjoyed the walk up to the river side of an evening. I would definitely stay here again. I didn't have time to use the pool myself however there were plenty of guests which did and looked like there were plenty of loungers available to use throughout the day. It would be great if free bottles of water were provided in the rooms every day though and they didn't charge to top your water bottle up.

From the moment I stepped into the hotel, I was greeted by an array of breakfast options that were as diverse as they were delightful. The variety ensured that every morning was a new experience, catering to all tastes and dietary needs. The staff at the hotel deserve a special mention for their exceptional friendliness and helpfulness. They went above and beyond to ensure that my stay was comfortable and my needs were met with a smile. The facilities were nothing short of excellent. The fitness center was well-equipped, allowing for a great start to the day or a relaxing session in the evening. The food court boasted a wide selection of cuisines, making every meal a culinary adventure. The internal entertainment provided endless fun without the need to step out of the hotel, and the tax-free shops were a haven for shopping enthusiasts, offering a variety of goods at great prices. In conclusion, the hotel excels in every aspect, from its varied breakfast and courteous staff to its outstanding amenities. It's a place I would recommend without hesitation and look forward to visiting again.

I am a well seasoned traveler who travels frequently for both work and leisure. Let me start by saying that the service at this hotel was great. The staff were warm and welcoming when I arrived with my partner. The gym and pool area are outstanding. As fitness lovers this was great to see. However, there were two things that were really problematic that I must point out. The former being the most pertinent of the two: 1. Cleanliness: One of the towels in my hotel room had been soiled with dry excrement. I was shocked when I saw this and thankfully I spotted it before using it. I have stayed in a lot of hotels over the years, but I have never experienced this ever. This was extremely disappointing and immediately changed my view of this hotel. This simply should not have happened. 2. Breakfast: My view here may be more subjective, but I thought the breakfast could have been better. The selection seemed very limited in terms of both food and drinks. I would recommend that they look into this, as competitors in this price range offer a far more varied option. Unfortunately, due the the cleanliness issue this wouldn’t be a hotel I would want to visit again. I do however recognise that mistakes happen. However, the extreme nature of this error was very off putting and ruined our stay.

I’d recently spent one night at the Patio Hotel. The building is located on a side alley not visible from the main road. It is nevertheless very centrally located once you get your orientation of the city. I checked in to a room on the 3rd floor with not much of a view (looking into the side walls of other blocks). The room itself is of a average size, it was clean and fairly quiet. Wifi and aircon worked well. The shower head was easy to operate. Bed was firm and I had a good night sleep. The star feature of this hotel is the roof terrace which houses the breakfast restaurant and swimming pool. Very pleasant view all round in the morning. Breakfast was simple but sufficient for me. Staff are friendly and helpful. They gave me a good recommendation of a Khmer restaurant which I had duly visited for dinner that evening. Overall it’s a very centrally located hotel for budget travellers.