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W San Francisco
4.3/5135 Reviews

W San Francisco

South of Market San Francisco|2.58km from Cable Car End
I used to be a frequent guest at the W SF back when it was Starwood but had not visited since Marriott took over the W Brand. I did try and stay last year but before arriving I read that the restaurant was closed and I asked the hotel what they were doing as an alternative, but they had absolutely nothing for Platinum Breakfast (other than 1k points per stay which is a HUGE downgrade), so I opted for another hotel. I had high expectations for this stay as I had previously loved this hotel, but as a frequent traveler in Marriott brands and having one of their Highest Elite traveler statuses (and staying at W Brands lately), I knew service levels were still suffering post pandemic. Unfortunately, it started low right from the beginning. I had confirmed a Studio Suite in advance. When I arrived, I was given a corner room that almost seemed smaller than standard rooms (Room 2109). I inquired about upgrades to larger rooms, and I was told no, because it was a busy weekend, and nothing would be available. I checked on the app and saw that every room type was available for the length of my stay and beyond. I was basically DOWNGRADED. Once settling into the room, then I realized the major issues. Smaller rooms should be easier to clean, right? Well, this one not only had carpet stains, but I quickly found out that the ”Marriott Commitment to Clean” was actually a Commitment to Ignore. Not only were their stains on the carpet and dust and dirt in the windowsills, I found a previous guest's room keys sitting on the counter. Obviously, the room was just ”re-set” and not inspected or cleaned at all. I guess the promised sanitizing was out of the question. We then went to get some ice and noticed that the ice bucket was half filled with standing water. It was disgusting! Thats not the worst part, I then found a pair of women's ”play-style” lingerie slightly soiled sitting on the floor by the sofa. I mentioned the cleanliness issues to the Front Desk, but the representative simply stared at me and then asked if there was anything else I needed? I should have been a bit more insistent that they take it down, but I was so shocked I did not. The room setup, although smaller than what I wanted and pre-confirmed, was also not great. There is no storage at all other than the closet. There are no drawers at all or other places to keep clothes or anything else. If you have two suitcases, you are going to have to keep them out as there is no place to put them in the closet. Other than the Front Desk and Room Condition, we had a nice stay, although the Room is really what we paid for. The rest of the staff we interacted with were friendly and helpful. The breakfast staff were great, and the food was amazing! Kudos for them for sure! Actually, the only place I was every recognized or thanked for being a Marriott Elite was from the hostess at Breakfast. The bellhop was also quite nice and helpful when we checked-out and needed to store lugga

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Explore Guest Reviews of Hotels in San Francisco

Searching for hotels near Cable Car End? Compare room rates and reviews to find your ideal stay.
Kimpton Alton Hotel, an IHG Hotel
4.5/545 Reviews
Fisherman's Wharf
We only stayed one night but it was ideal for catching the hop on hop off bus and walking along the piers at Fisherman's Wharf. There was no breakfast served, as there were renovations going on but we found a great cafe nearby which served a great breakfast. We also found a lovely seafood restaurant for our dinner. I thought that it was very expensive for the facilities on offer but we booked it on the advice of our travel agent who had also stayed there and advised that the price was average for an American hotel near to Fisherman's Wharf.
Royal Pacific Motor Inn
3.9/5103 Reviews
San Francisco Downtown
Stayed for two nights, it's okay. I can't ask too much. I'm bringing my own toiletries. Most hotels don't provide mineral water. No, it's better in the location and free parking.
Holiday Inn Express Hotel & Suites Fisherman's Wharf, an IHG Hotel
4.2/579 Reviews
Fisherman's Wharf
The room booked was spacious and the room rate also include breakfast. The hotel lobby also provide coffee and tea. The hotel is within walking distance to the cable car stop to travel to Union Square and Chinatown and also Fisherman Wharf.
The Wharf Inn
3.7/5105 Reviews
Fisherman's Wharf
Reserved here for 10 days July 26 2022. We thought the place might be OK at ~$200/night. There were remarkable problems. 1) ”Free” parking meant, ”don't use your car or you may come back to a full lot”. 2) There were NO drawers. I am serious. nothing under the TV, no side tables, and nothing in the closet. I have never stayed in a place with no drawers! 3) Did I say no side tables? There were little wooden ”flappers” nailed into the bedstead on each side maybe to place a drink. And one of them was cracked so we had to use a suitcase as a night stand. 4) Three hangers in the closet, and the closet door alternated as a bathroom door depending on your needs. So this place is right on the wharf, location-location, but it sucks. We managed to get out of our reserves for only one extra night penalty and move several blocks away to a Travelodge (Lombard St) which was the same price with none of these problems. Please stay away from the Wharf Inn and enjoy your stay.
Riu Plaza Fisherman's Wharf
4.5/559 Reviews
Fisherman's Wharf
The hotel is in a great location, just minutes away by foot to Fisherman's Wharf. Lombard Street and Chinatown are both accessible by foot, as well as the trendy Russian Hill/Polk St area with many bars and restaurants. There are multiple rental car locations a few minutes walk away as well so that you can drive across the Golden Gate Bridge and go to the Battery Spencer Lookout or continue onwards to Sausalito and Muir Woods. Note that there are two wings of the building and we were placed in the wing separate from the main lobby and dining room, and the steps were not wheelchair accessible. The service and amenities are good, but we had a first floor room facing the street and it was quite noisy at times due to the poor noise isolation where you could hear people talking outside on the street quite clearly. Overall, the location was good and the value was quite high with breakfast being included (it was fine, nothing special).
San Remo Hotel
4.1/5108 Reviews
North Beach
This is a special place, no doubt. Every room is individually decorated and provides some retro Mafia/ Italian style interior. Even the group bathrooms are really with such level of detail, especially with it‘s historic armatures. Extroadinary and droll antiques are displayed on all floor levels which makes this place very cosy with a shabby attitude. So what‘s the „cons“? I am generally a friend of shabby, but if shabby becomes tacky than this could become problematic. Some examples. Dust was spread all over the room including lamps, wardrobe, etc. Which led to the impression that my room has not seen professional cleaning for a while. The room was fitted with a carpet which best days were over since a couple of decades. The carpet in my room showed a number of stains, which were ideally referring to some good red wine, but I felt uncomfortable walking in the room without shoes on. Finally the bed linen also showed some stains and I detected black hair on the pillow. So the overall summary is that the stay could have been much cosier and comfortable due to the unique in- and exterior of charming San Remo, but tidiness is key! Another positive aspect to mention is the fantastic location as Fishermans Wharf, Lombard Street and Golden Gate Park can all be reached easily in a couple of minutes by foot. So I really don't know if I liked this place or not, also given the fact that San Remo is not a bargain... Make your own views...

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