Guest101
October 7, 2024
Great location on Da Dong Hai beach and a few minutes walk to the swimming area on the beach. We booked the suite with terrace and it was absolutely amazing with lots of space and a plunge pool for our 4 year old to play in. Room cleaned on command and Abby - the housekeeper - gave me her WeChat on day 1 and was always so helpful and attentive. She even went as far as getting information on things for us and even booking in a massage (which I highly recommend from Bella) who was petite but very strong and knew how to hit the right spots.
Breakfast and dinner were fine with plenty of choice of both Chinese and western with beers and soft drinks available too.
My only gripe was being told the pool opens at 10am and upon explaining to the management that the pool is the main feature for any holiday resort along with the room, when you have a child that wakes up early, the pool should be available early like every other hotel we have stayed in and to be fair to the management, they agreed for it to be open for use from 8am. The tv package in the room was great and my son had plenty of choice of English cartoons including Peppa Pig.
I would say this hotel is a solid 4 star hotel though and not a 5 star like the Shanghaitian Hotel next door where we’ve stayed before.
The pool could do with some more deck chairs as they are quite limited. The pool could also do with some signs to tell the Chinese guests not to spit around the pool or even inside the pool which is disgusting and really off putting to foreign guests - which the hotel has a lot of! The room/suite could do with a few more power ports/usb and hooks in the bathroom. The toilet is very far away from the pool, you have to go all the way back inside the hotel almost to reception to use the toilet so if you are soaking wet but need the toilet then this could be dangerous and also encourages guests to release themselves in the pool instead which is unhygienic.
All in all though, we would definitely stay here again.