Novotel properties in Seoul

Being in a complex of several hotels, there was a slight hiccup getting there but signage was clear enough. It was slightly chaotic during check in but the staff did their best to clear the queue as soon as possible and definitely no language barriers as all staff are sufficiently fluent in English. The offerings are pretty standard for a five star hotel and I enjoyed the spacious room, and its proximity to ipark and Yongsan station. I had an issue with the TV and a staff came up and fixed it for me which I appreciated (as opposed to trying to guide me on the phone). This is a hotel I would stay in again especially if I had intercity travel for its direct access to the KTX station. The breakfast buffet was satisfactory although I found the price steep for its offerings (good variety, average in taste), they even provide takeaway options should the dining hall get too crowded. Overall a good experience!

We stayed with my friend in October. Good location, near the mall, not far from Hangang. Excellent service, we asked for higher floor and get 36 which was really cool view to Seoul and Namsan Tower. Room was great, we ordered with twin beds, there also were everything for comfort stay. During the cleaning sometimes we didn’t get coffee capsules, but it’s okay. There was a separate entrance which also was convenient for going straight to elevator.

The hotel is a bit far from the city center, but compared to hotels in the city, this one offers better value for money. There's a subway station nearby, making it convenient to take the subway to various attractions. Alternatively, you can download a Korean ride-hailing app to book a car in advance or call one instantly, which is very handy, especially for larger groups of more than five people. There are also many restaurants around the hotel, offering all sorts of Korean delicacies – you just need to take a short walk to find them! The hotel front desk staff speak English and are warm and attentive. We booked two rooms: one king room and one twin room. The twin room had one queen-sized bed and one single bed, accommodating three people, and also featured a balcony. The rooms were clean, comfortable, and quite spacious, and the water temperature was just right. We particularly loved the hotel's shampoo and conditioner; our hair felt incredibly smooth after using them – we really want to know the brand! 😄 The hotel's buffet breakfast didn't have a huge variety, but the food tasted good. Overall, we were very satisfied with our stay!

Getting to the hotel from Gimpo Airport is convenient via Subway Line 9. It's about a 5-minute uphill walk from the station (you'll need to buy a subway card, as shown in picture 2). While the hotel's location is generally convenient, its facilities are quite dated. The room size, however, is acceptable. Make sure to bring your own toothbrush. The power outlets in the room were unreliable, and the toilet in the bathroom was awkwardly positioned, making it uncomfortable to use. Given these issues, I likely won't be staying at this hotel again.