Hongqiao Airport/National Exhibition and Convention Center | 1.62km from DISNEY
Hotel service is great, very kind, very intimate, very warm, very warm, very satisfied with the health, clean, tidy, neat, very powerful, great. The hall is clean, tidy, bright, elegant, the decoration style is very big, simple and generous, quite like it. The room aisle is very spacious and large, the structure is not around, it is very easy to find, even if you can't find it, there is a room sign at the elevator door, very intimate, the room is relatively large, the front desk brother is very active to upgrade the room for me, big love, here are humanized management, the hotel room is relatively large, the environment is very good, The TV in the room can also be projected, the WIFI speed is also very fast, the bathroom and the toilet are separated, the toilet is smart cushion warm and comfortable, the bath water is also very powerful, the hotel shower gel and shampoo are very fragrant, I like it very much, the room lighting is also very gentle, there is a large balcony, Sitting on the balcony at night, not to mention how comfortable it is, the price is super high, the mattress is very comfortable to sleep, very warm, the pillow is very comfortable and comfortable, I feel my head stuck in, the whole is hugged, I haven't slept so comfortably for a long time, oh yes, the room has a smart little degree, Very convenient, you can close the curtains and turn off the lights directly when you lie down at night, and the takeaway robot can also be delivered to the door of the room. It is worth mentioning that their mineral water is actually a separate packaged cloth bag. It is very advanced and convenient for me to carry it. The front desk service is good. When I checked in, the beauty at the front desk also poured me a cup of tea, not to mention that the tea in their hotel was quite delicious. When I left, I also brought two packs. The security service was superb. The aunt service was good. The decoration was very good. The front desk brother was very polite. He took the initiative to say hello. It felt very warm. The hotel was in a good location. There is a Hongqiao Everyday Shopping Center next to it. It is caused by four shopping malls. The little sisters who like to go shopping can go shopping at a time. It takes ten minutes to take a taxi from Hongqiao High-speed Railway Station and the airport. The plane at 8:20 in the morning is just right to go out at 7 o'clock. There is also a gym on the first floor of the hotel. I can exercise. I like this very much. There are many types of breakfast. The price is very high. Overall, the hotel can recommend it! Next time a friend comes over, I will recommend it here! The facilities are very high-end, the high-end brand of the BTG Home Inn. The stay experience is perfect, cost-effective, sound insulation is very good, the service staff is more professional, the price is reasonable, the supporting facilities are very good, and the environment is very good. Every time I ask a problem, I can take the initiative to solve it, I am very satisfied with the recommendation.
GGuest User2024.10.26
Hotel service is great, very kind, very intimate, very warm, very warm, very satisfied with the health, clean, tidy, neat, very powerful, great. The hall is clean, tidy, bright, elegant, the decoration style is very big, simple and generous, quite like it. The room aisle is very spacious and large, the structure is not around, it is very easy to find, even if you can't find it, there is a room sign at the elevator door, very intimate, the room is relatively large, the front desk brother is very active to upgrade the room for me, big love, here are humanized management, the hotel room is relatively large, the environment is very good, The TV in the room can also be projected, the WIFI speed is also very fast, the bathroom and the toilet are separated, the toilet is smart cushion warm and comfortable, the bath water is also very powerful, the hotel shower gel and shampoo are very fragrant, I like it very much, the room lighting is also very gentle, there is a large balcony, Sitting on the balcony at night, not to mention how comfortable it is, the price is super high, the mattress is very comfortable to sleep, very warm, the pillow is very comfortable and comfortable, I feel my head stuck in, the whole is hugged, I haven't slept so comfortably for a long time, oh yes, the room has a smart little degree, Very convenient, you can close the curtains and turn off the lights directly when you lie down at night, and the takeaway robot can also be delivered to the door of the room. It is worth mentioning that their mineral water is actually a separate packaged cloth bag. It is very advanced and convenient for me to carry it. The front desk service is good. When I checked in, the beauty at the front desk also poured me a cup of tea, not to mention that the tea in their hotel was quite delicious. When I left, I also brought two packs. The security service was superb. The aunt service was good. The decoration was very good. The front desk brother was very polite. He took the initiative to say hello. It felt very warm. The hotel was in a good location. There is a Hongqiao Everyday Shopping Center next to it. It is caused by four shopping malls. The little sisters who like to go shopping can go shopping at a time. It takes ten minutes to take a taxi from Hongqiao High-speed Railway Station and the airport. The plane at 8:20 in the morning is just right to go out at 7 o'clock. There is also a gym on the first floor of the hotel. I can exercise. I like this very much. There are many types of breakfast. The price is very high. Overall, the hotel can recommend it! Next time a friend comes over, I will recommend it here! The facilities are very high-end, the high-end brand of the BTG Home Inn. The stay experience is perfect, cost-effective, sound insulation is very good, the service staff is more professional, the price is reasonable, the supporting facilities are very good, and the environment is very good. Every time I ask a problem, I can take the initiative to solve it, I am very satisfied with the recommendation.
Hongqiao Airport/National Exhibition and Convention Center | 2.27km from DISNEY
The Argyle International Airport Hotel (Shanghai Huagang Yage Jiudian) is located in Terminal I of Hongqiao International Airport, close to Metro Line 10. A 20-minute drive sees guests to the Bund.There are onsite Chinese and Western restaurant available for diners, in additiona to a cafe.The hotel's business center and meeting rooms come with advanced business equipment.
AAnonymous User2024.06.29
Only 5 mins away from the Airport, very convenient.
The staff is very friendly and nice.
the air conditioning looks a little bit dated (no temperature control). The breakfast selection is a bit limited.
Still, the bed and the room is very comfortable in general, and I have a good sleep.
Hongqiao Airport/National Exhibition and Convention Center | 2.29km from DISNEY
EVEN Hotel Shanghai Hongqiao CBD is located in the heart of the Hongqiao Business District, offering a prime location with convenient transportation. It is a 10-minute walk to the Shanghai National Exhibition and Convention Center, adjacent to Uplaza, and close to commercial complexes such as The Hub and Panlong Tiandi. The hotel is just 2 kilometers away in a straight line from Hongqiao Railway Station and Hongqiao International Airport, providing easy access to Metro Lines 2, 10, and 17.
The hotel‘s design incorporates the concept of “∞” infinity linkage, creating a walkable fifth-dimensional surface with a multi-dimensional rooftop garden and a unique rooftop running track that connects the hotel’s internal multi-dimensional spaces. The overall design philosophy of the hotel emphasizes the EVEN brand‘s focus on Stay Your Way, highlighting features that Restorative Moments、F&B That Flexes For You、Keep Moving Your Way, also underscore the brand positioning “ENABLE WELLNESS IN TRAVEL, ON YOUR TERMS”.
EVEN Hotel Shanghai Hongqiao CBD features 198 vibrant rooms, each equipped with basic fitness equipment and a yoga mat. The suites come with a fitness mirror, enabling guests to exercise at their convenience and enjoy a more balanced and free travel experience. The EVEN TABLE and Lobby Bar on the hotel's first floor adhere to the principles of integrating healthy concepts from both Chinese and Western cuisines, offering delicious and nutritious meals to create a pleasurable experience for guests.
GGuest User2024.10.14
The newly opened InterContinental Escape Hotel has an eye-catching environment, showing the perfect combination of modernity and comfort. There are also fitness equipment in the room. The geographical location is extremely advantageous, close to the National Convention and Exhibition Center, and only one step away from Hongqiao Railway Station, making travel worry-free; Panlong World and other popular attractions are also within easy reach. Nick's service at the front desk is warm and thoughtful. With his professional attitude and meticulous service, guests can feel the warmth of home. The overall experience exceeded expectations, highly recommended! !
Excellent
42 review
4.4/5
Price from
$66
per night
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Hongqiao Airport/National Exhibition and Convention Center | 2.63km from DISNEY
The hotel is located near Hongqiao Airport, adjacent to the National Convention and Exhibition Center, with convenient transportation, and the hotel has a beautiful internal environment, giving people a feeling of quiet in the middle of noisy.The hotel is located near Hongqiao Airport, adjacent to the National Convention and Exhibition Center, Shanghai Hongqiao Fengyi Hotel by the founder of Mengtai Interior Design Company Ms. Wang Xinyan personally designed, the hotel interior environment is beautiful, the old mansion has both Nanyang style and Shanghai charm, like a retro and modern fashionable woman, leaning on the lakeside and gazing at the villa scenery on the other side.The Shanghai-style decoration not only highlights the exquisite life of old Shanghai, but also allows you to deeply experience the history and culture of Shanghai during your stay. The hotel offers a variety of activities and services, such as tea tasting and swan feeding, all of which make people feel a relaxed and comfortable attitude to life.The hotel has shown its unique charm and value in terms of location, internal environment, and services and facilities
Llabyulabyu__2024.07.28
The room was huge with 2 beds and a long L-sofa and desk, it was very convenient for us with a lot of luggages. The bathroom was also huge with a shower area and a bathtub allowing all of us to get ready together in the bathroom. The room felt comfy and at night some guests would hang out in the bar by the lobby, but we didnt get to explore much as we arrived quite late and only stayed for 1 night. Very satisfied with the room, even after considering the price.
One cons is the location that was a bit far from the center of the area and Hongqiao Station. There were no stores by the hotel and require a little bit of walking to get to shops. We took a cab when taking our luggage to/from the railway station, which was around 15 mins away. Another alternative is taking the bus (there is a bus stop right across the hotel) which can bring you to the nearest metro station(徐泾东)within 4 stops.
Hongqiao Airport/National Exhibition and Convention Center | 2.75km from DISNEY
Near Hongqiao Airport and Hongqiao Railway Station/Laundry available
AAnonymous User2024.07.09
If you would like to experience local life, this is a good place. There are few units, I stayed in house no. 103. The room is clean & well equipped, I like the washing machine with dryer which is convenient for us who need to do laundry. There's an external hanging rack attached to the window. I enjoyed my 2-day stay here.
Besides, there are 2 little eateries (coffee, drinks & buns) in walking distance, within the housing area. If you would like to try more delicate food, you can walk over the street.
It's not too far from the Hong Qiao Station, Metro station & bus station are nearby as well.
Hongqiao Airport/National Exhibition and Convention Center | 2.99km from DISNEY
Shanghai Jimbaran International Hotel is a business hotel designed and constructed according to the national Four Star hotel standard, with New Century Hotel Group, one of the "top two hotel group of China", being responsible for its management consulting as entrusted by Shanghai Shusen Hotel Management Co., Ltd. Meanwhile, it is also another high star hotel managed by New Century in Shanghai, following hotels such as Shanghai Songjiang New Century Mingdu Hotel, Shanghai Puxi New Century Hotel. The 182 guestrooms (suits) of the hotel feature a spacious layout and warm and elegant decoration.The hotel is located at No. 3398, Beizhai Road, Minghang District, Shanghai (floor 5-9, North 1st Building, Guomao Tiandicheng), which is only a drive of 5-8 minutes from Hongqiao Airport and Hongqiao High-speed Railway Station, and a drive of 8-10 minutes from the National Convention and Exhibition Center. The hotel is equipped with special vehicles to provide free pickup services from and free shuttle services to Hongqiao Station;.Committed to providing services that perfectly blend the Oriental culture and international standard, Shanghai Jimbaran International Hotel will surely bring you both honor and glory.
Ddevananda2023.08.12
THIS is a 5 star hotel for a very reasonable price.The room is spacious with beautiful furniture and comfortable beds.toilet and bathing first class! Everything is great.donot pay for breakfast because the front desk will give free breakfast tickets! A great hotel with airport and railway pickup and delivery!
Hongqiao Airport/National Exhibition and Convention Center | 3.11km from DISNEY
The Pujiang Select Hotel (Shanghai Hongqiao Convention and Exhibition Center) is an ideal spot for travelers wanting to discover the city. The Pujiang Select Hotel (Shanghai Hongqiao Convention and Exhibition Center) offers a pleasant stay in Shanghai for those traveling for business or leisure. Traveling to the hotel is easy with Shanghai Hongqiao International Airport located approximately 4km away and Shanghai Hongqiao Railway Station roughly 7km away. Seeing Shanghai's sights from this hotel is easy with Nanhong Port Aircraft Observation Corridor, Minhang Cultural Park and Shuiguo - Hot Spring all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Shanghai hotel offers parking on site. Perfect for those working on the move, this hotel caters to a large number of business guests.
Seven seconds memory.2024.03.23
Service: The front desk is very warm and efficient! Environment: Comprehensive evaluation is relatively OK. Facilities: Hardware facilities need to be improved! Health: cleaning every day!
Hongqiao Airport/National Exhibition and Convention Center | 4.3km from DISNEY
Located in Hongqiao business district, Mercure Shanghai NECC is positioned close to Metro Line 2 and Line 17.Mercure Shanghai NECC offers 198 guestrooms, each of which is decorated with an attractive French elegance and an all day dinnig restaurant. Business travelers have access to everything they could possibly need at the hotel. In addition to a fully equipped offering a fast and convenient internet connection in all public spaces, the hotel also provides gym, oxygen bar and meeting rooms.The hotel staff look forward to welcoming you and to be at your service.
GGuest User2024.07.04
Room and bathroom are clean.
Receptionists are really helpful, they do not speak English well but they use google translate.
Hotel is close to shopping center around 15 minutes.
Hongqiao Airport/National Exhibition and Convention Center | 4.83km from DISNEY
The Novotel Shanghai Hongqiao Exhibition Center Hotel is an ideal spot for travelers wanting to discover the city. The Novotel Shanghai Hongqiao Exhibition Center Hotel offers a pleasant stay in Shanghai for those traveling for business or leisure. With Shanghai Hongqiao Railway Station just 9km away and Shanghai Hongqiao International Airport only 9km away, transportation is very convenient. In addition, Panlong Road Metro Station is just a short walk away. There is no shortage of things to see in the area, with the Panlong'an, Huacaozhen Library and Zhuzhai Guan Yu’s Temple all nearby. When guests have some time on their hands they can make use of the onsite facilities. For those driving themselves, parking is provided on site. Our guests consider this hotel to have excellent service. This hotel is the usual choice for a large number of business travelers.
LLiz_2024.05.10
Hotel was clean and the staff was very helpful. The hotel was located a bit far from the main attractions etc. However one can make use of public transport. There’s a busy station right outside the hotel.
From the original Ruili to the present fake, I have lived for a few years in a row, and the service and staff are still worthy of five-star praise.
It is this health situation is really not as good as before.
Auntie cleaning is getting more casual
Give a few hotel guidelines to friends who live in the back:
The location is very good, take a taxi to the Qibao Old Street parking lot and get off and you can see the hotel. It is very easy to find. The subway is Qibao Station of Line 9. It is very fast to get off the subway and walk for 15 minutes. The bus can get off at Fuqiang Street and walk for about 6.7 minutes.
Qibao Old Street is better at night, take pictures, just stroll around, eat snacks, but the taste is not very good. There are nightingales next to the hotel, and there is a shop specializing in Xiaolongbao to try. To Fuqiang Street, it is the bus to get off the road to the hotel. There are locals who go to buy and queue up, especially the old Shanghai scallion cake. I see that around 7 o'clock, many Shanghai grandfathers and grandmothers are queuing.
Qibao subway station Vanke Plaza and Huibao Plaza have a lot of things to eat, coffee shops, local dishes, eating and living is really convenient.
Very Good
530 review
4.1/5
Price from
$52
per night
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Latest Reviews for Shanghai hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
4.8/5
Outstanding
PPenelopeWe just had an amazing stay at this hotel. The room was not only spotlessly clean, but also spacious and comfortable, offering everything one could need for a perfect rest. The location of the hotel is excellent, allowing easy access to various points of interest in the city.
The reception staff could not have been more friendly and helpful, always with a smile and willing to help with anything needed. The breakfast is first class, with an excellent variety that changes daily, making every morning a new culinary experience.
In addition, the hotel offers washing and drying machines, which is extremely convenient. We were provided with all the bottled water we needed and umbrellas were readily available. This is definitely a hotel we will return to - highly recommended!
AASLSEnjoyed my stay here very much. The location is very nice and about 20 minutes walk from South Sha'anxi Road metro station. Very bustling area with lots of interesting shops and large malls nearby. Room was a bit small but had everything I needed and was clean with a comfortable shower and bathroom. Staff was very nice and helpful, and could also speak some English. Overall enjoyed my stay and worth the price, and I'd stay here again next time! Thanks!!
RRiiyaaSummarize in short : they should keep this place only for Chinese speaker, not recommend for traveller with other languages.
Base from my true experiences, I booked here the night before traveling to Shanghai. Once I check out from hotel in Guangzhou, front desk lady help me called reception at Shanghai Novotel Hotel Chuansha to ask if they can pick me and my partner at Pudong Airport as they advertised for a complimentary shuttle bus.
The lady at Novotel cannot speak English so I passed to the front desk lady in Guangzhou and got to know that I have to book a shuttle bus a day ahead. I accepted this because I read info, just have hope if they could help customer with this, anyway I flew to Shanghai and went hotel by myself.
On the way to Shanghai, I still have hope that receptionist at NOVOTEL will be able to speak English. When I arrived there, I met 3 receptionists and NONE OF THEM CAN SPEAK ENGLISH. We had a tough time to communicate. I have my own language and English, also broken Chinese but we still not understand each other. I had to call a friend of mine in Taiwan to speak Chinese to them.
Again, I wanted to book a shuttle bus to Disney land for the next day and they ask me to have a Wechat app to see a detail and communicate. Since I do not have China mainland mobile number so I cannot make a Wechat work on my phone. My ********* friend still help me out with this.
At that time, another lady came, seem like she work for shuttle bus thing. I do understand that Chinese tone of voice always loud but I cannot see mercy on her face. She consisted that we still need a Wechat. One lady there said, I have to take a taxi without Wechat even though the hotel provided us a free shuttle bus to Disneyland. At this point I a little upset as there is no choice that they can call or set me a time for my travel, _ucking asked me to take a taxi. I do not mind to pay for taxi but we have never been here so we worry about other unexpected factor could happen.
Further more, I went there on my girlfriend birthday to celebrate her birthday. I decided to take it here a last minute and I asked if they could have a card written Happy Birthday to her. Only I know is ”NO CARD, NO CARD!!!! bad service mind ever, disappointed and felt give up with Novotel
Yes, I picked NOVOTEL because I really hope they provided international services. I was a member of ACCOR PLUS and experienced such good services but since I experienced here, I am a failure.
I actually have 2 more nights in Shanghai after 2nights here. I was thinking to move out all the time because me and my partner felt suffocate with a service. I do not talk to them anymore as it is useless T___T
I even tried with my broken Chinese but I cannot feel that they put an effort to serve their guesses. No bellboy, air-conditioning at public area is pretty warm.
To be honest, the place is good, bed is comfy and we tired from playing things in Disney land park so I extended to book for one more night then I do not need to rush for checking out. I went reception floor, this time a girl with glasses, seem kind and she is fluent in English help me check in for my last night here :)
Whole time staying here I kept my mouse shut because don't want to feel unpleasant anymore and I feel like the robot that delivery food downstairs is working better than human lol.
Eventually, I did tried until I can log into Wechat to found that the text were written in Chinese only. I still can travel with a hotel shuttle bus even I do not read thing on Wechat (我看不懂) 😔 I definitely won't be back here even things are good.
Hotel is providing everything we needed which is good but they should hire people who able to speak English or people who able to use translate on google and else to communicate as they open for the whole world guess. Not only Chinese on earth but also another language exists. Last thing, key of hospitality is ”SERVICE MIND”
GGuest Useryou get what you pay for! There’s a reason why it’s expensive! I have stayed in many super five-star hotels in Shanghai! Bulgari is indeed the best here! Details matter! Bulgari reflects it!
First of all, in the first few days of our stay, Miss Vicky, the director of the guest relations department, took the initiative to contact us, added her contact information, and asked us about our check-in time, any needs, etc.! And upgraded our room type for free! The service is very considerate!
After checking in on the day of check-in, he took the initiative to introduce us to the hotel and the room, and thoughtfully prepared welcome fruits, tea and desserts for us! Welcome sign, and luggage tag with our own names...
The room facilities are all very high-end! Very clean! The service is also very good! Good looking, warm and friendly, they made us feel like home!
Breakfast can be delivered to our room, it is delicious and unique!
The gym is very large, and there are dedicated staff to provide water, towels and cut fruits!
In addition, the afternoon tea is delicious! The view from the top terrace is beautiful!
Finally, considering our flight, they also provided us with a late check-out for free! They gave us valuable chocolates and candies before leaving! All in all, I am very satisfied with this experience. I will come to Shanghai again during the Qingming Festival and will continue to stay at Bulgari!
CcamiespinosaWe loved our stay in the hotel, staff was very friendly and helpful, Amanda in the front desk was really nice and helped us with everything. They gave us an extra coupon to use in the SPA which we also recommend. Overall it was great, will go back again!
Hongqiao Airport/National Exhibition and Convention Center, Shanghai
Price per night from: USD 79
4.6/5
Outstanding
HhannahbananahI love Yiqinyuan for the calm and peaceful forest, I walked by myself during the last day and if you do visit, try to do it without any gadget. Just bring your keycard. Walk through the tall trees, hear the birds, feel the sun and inhale fresh air.
It is very sad that I have a non-refundable ticket that made me not enjoy the accomodation I booked. Since it was the coldest day of the year they decided to move all guests who stays in the container van rooms to their building rooms. To move In their main building I need to add more payment and we were relocated to building 5. It was also an advantage since the Foresta Cafe was there and the playroom (not so much in there but still worth the visit). However, the room we were in was so dusty, the aircon was blowing some dusty air and the carpet was so dirty. It ruined the whole trip and even of they were able to change the beddings and vacuum the carpet it was still tickling our noses. We were really looking forward to a nice Christmas trip but yeah. I booked 3 nights because we really love the place. 😭 The next day I asked again to be moved to a different room, they said they were fully booked but alas there was an available room next to us. The first room was so inconvenient because whenever we turn the lights off the WIFI also goes off. The fridge was not working well, the temperature outside was much better. The second room was better than the first room but the exhaust fan wasn't working.
The breakfast was only located in the main restaurant which was 15 mins (waiting for the electric car) away from our building. It was a race to get to breakfast and the seating was not enough to be near the buffet. Time is running and you have Marathon between your table and the buffet table. Food was great though they alternate between the dates. Dinner was also good and had great service but not so much choice of small dished for a small family. Local food at it's best!
La Foresta Cafe was interesting. They helped us keep our Christmas pies in their fridge. The only way to order was via the QR on the table but the catch was you have to pay right away for your order to go through which waa different from the main restaurant. So there we were waiting for our food but they didn't really get through and had to end up sitting and waiting for an hour. The next day it took 30 mins. for the food to come. The taste was good serving was big, can share.
The electric cars were very prompt and the drivers were very kind and polite.
The food again was really yummy!
The staff were friendly too.
You can buy swan/duck feed at 5rmb/2 packs at the coffee shop at the reception.
They were giving away eyemask and heatpacks.
The bottles water was also free. The snack at the room was cheaper than the vending machine.
It is far from the town so make sure you have what you need before heading to the resort.
They have hangers and iron in every room at building 5 where we stayed.
Not a lot of English speaking staff so bring some Mandarin phrases or get ready with a translator APP.
After a long mixed review I just wish that the resort informed us ahead that the accomodation will not be available and made an option for rebooking or ensure better accomodation it was really a hassle.
Chongming Island, Changxing Island, Hengsha Island, Shanghai
Price per night from: USD 67
4.6/5
Outstanding
GGuest UserExcellent location, we asked for a higher room and got it. The junior suite is looking old but it is clean and we slept well. Nice bathroom. We could smell cigarette in the hallways on several occasions although it is supposed to be non smoking. No coffee in the room and a couple of teabags well hidden. Breakfast not included in the room but too expensive to get at the hotel. Nice view from the room and 2 minutes away from metro station and from pedestrian street
CChanel 香香Very impressed and will definitely stay there again !!!
Great view from my room can even see the Jing’an temple from my window.
Great service and enjoyed the indoor swimming pool .
A guy name Gordan even did an amazing job with nails
XXiaolumengbaoThe little brother who drinks and checks in is also the big 🌞 Tai Xiaoyang, hahahaha, it will make people happy. I'm also very good at playing with stalkers and humorous. I have to say that he is still a glutton👻. This person is really good. When he checked in, he really made me laugh.
I said I wanted to eat McDonald's and hamburgers. Xiao M will help me find something to eat immediately... The little clever ghost is also very considerate.
Then the layout of the hotel. THE LOBBY IS VERY LARGE, WITH AN AREA OF SEVERAL THREE BEDROOMS AND ONE LIVING ROOM. THERE ARE THREE ROBOTS RUBBISH🤖, AND YOU CAN SEE THE THREE-PIECE SET OF THE BUND...
The hotel's WIFI, Tai Xiaoyang 🌞, also enthusiastically taught me again and again, and was warmed up.
I also went to the Bund in the evening, and this hotel is also very close to the Bund. It's good.
The style of the hotel is good. Yes, the magic capital at night is very beautiful, and the night cruise ship Huangpu River is also very good.
The hotel seems to be carefully managed, haha, the front desk service training is also very good...
The guest room aunt is also very good. It looks very hard, and there is also a zither, which is growing in Shanghai.
Very good, not bad 👍, special 🎉
YyI_xXThe service attitude of the staff in this hotel is obviously polarizing.
Check-in was in the evening, and a young female staff member chatted with us while we were waiting, introduced the design of the hotel, and took the initiative to take photos of the family. The lobby was empty, and there was no place for the elderly people traveling with me to sit while they waited for me to check in. Kody assisted us in checking in that night. His service attitude was very friendly and polite. Although he was a little unskilled in paying the deposit with a Visa card, another female staff member finally stepped in to complete the transaction. When Kody sent us to the room, he enthusiastically introduced the design of the hotel and the bar on the top floor. We were very impressed with the doorman that night and several staff at the front desk, including Kody.
After entering the room, what comes into view is another building of the hotel, which has a strong visual impact. Only by walking to the bedside position by the window can we see the view of the Oriental Pearl Tower we booked. The unobstructed panoramic view is very beautiful! The decoration in the room smells rather pungent. I called the switchboard to request a purifier. Monica who answered the phone had a cold but polite attitude and introduced herself. Later, we found that the air conditioner could not be turned on, so we called Monica and asked Monica to arrange repairs. When she called for the third time, Monica seemed a little impatient when she answered the phone. Isn’t it her job to understand customer needs? Why do you show impatience? I'm confused about this.
At around 11 o'clock in the evening, when I was waiting for my friend to pick me up on the right side of the door, I saw several male employees wearing hotel uniforms gathering together to chat and smoke. Doesn’t the hotel have a designated smoking area for employees that is not visible to guests? Their attire represents the image of the hotel and this behavior is really disappointing.
We visited the bar on the top floor of the hotel that night and saw the stunning view of the Oriental Pearl Tower and the Bund. The photos are attached here. The price of a cocktail is 108, which is a reasonable price for such a beautiful view.
The air quality seemed to have improved upon returning to the room from the bar. However, after a night's sleep, I woke up with a headache, thirst, and stinging eyes. We originally booked two nights, but after negotiating with the hotel through Ctrip, they agreed to check out one day early. After handling the communication issues, I hurried to the public area downstairs to get some fresh air and enjoy the breakfast provided by the hotel. Breakfast is a semi-buffet style, the food tastes good, and the restaurant staff are also very active and enthusiastic.
When we returned to the room after breakfast, a staff member went to the wrong door and asked to help us close the window. Only then did we discover that the originally closed window could be opened.
When I checked out, I saw a linen cart pulling a load of pillows in the passenger elevator. I was shocked... I have never experienced having to squeeze into an elevator with a linen cart. I asked in disbelief: ”Is this a pillow?” The other party replied naturally: ”Yes.” During this period, there was another linen truck on the lower floor that wanted to come in, but saw that the elevator was full and had to give up.
When I checked out, I saw the police talking to the hotel staff. Several people were standing right in front of the check-out counter, blocking my way. I asked: ”Did something happen to your hotel?” Vincent at the front desk looked shocked and answered me: ”Nothing happened.” Later, a female staff member from Macau explained to me that there was an important meeting nearby. So the police came to inquire about the situation. I suggested that they could direct the police to a more appropriate location to communicate instead of blocking the front desk. However, they still didn't move. Vincent then asked me my name. There were several people standing closely next to me. For the sake of protecting privacy, I asked Vincent why he asked for my name while holding my room card holder. After all, I had already told him my room number. He looked shocked again... Then Yiko intervened and kindly told me that the computer system was faulty, so I needed to ask my name for a manual match. During this period, the girl at the front desk asked Vincent to stand aside. I sincerely thank this considerate young lady😅
Yiko asked me about my stay experience and I told the truth. He said that he would follow up and improve the problem with the linen truck, saying that this was something that should not be done, and took the initiative to add my WeChat account, expressing his hope that he can provide me with the best service next time. However, I didn't receive any messages after adding it.
While waiting for the taxi, the previously mentioned female staff member from Macau stayed with us, heard that we were from Hong Kong, and spoke to us kindly in Cantonese. The staff's patience and thoughtfulness greatly increased our favorable impression of the hotel.
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