Hotels near State Department Store in Ulaanbaatar

I came through Ulaanbaatar last year for a horse riding trip last year, and stayed in Springs Hotel before we went on to our trip. Before i flew home, the operator put us up at the hotel again for the last night. I couldn't find my card key when i was checking out and was fined USD10 for it. I was told that if i come back again, i could get the money back. I smirked and said well the earliest i would be coming back would be next year. They said that was ok. Fast forward to this year. When i came back, they refused to return my $10 to me. They said i had to return within a month (Anyone would tell you that's a stupid condition because how could you expect a hotel guest (who is a foreigner) to come back within a month). The girls got their manager to speak to me. My friend said that even before the lady opened her mouth, she already had a look of determination (that she was not going to pay us). The manager, Tuul had an appalling mannerism. She spoke in a very argumentative and belligerent manner and insisted that they would not return my $10 to me. I explained that i was told it would be ok for me to return a year later.. If i hadn't been told that, i would not have bothered to bring the card back. She then asked for a pink slip saying i would have been given one. I said i wasn't * i really wasn't) but they saw my card, they found my records of having stayed there.. so they knew i would have been charged $10 (they also said I don't have proof they have my USD10).. She looked like she couldn't comprehend.. started raising her voice as she tried to stick to her stand of not returning my money to me. I got so fed up, i told her that she could keep my USD10. I am now posting this experience online because I think it's appalling that they refused to return my money to me even when the facts are very obvious. It's very sad for the hotel if they are trying to make money from door cards. In the first place, the cost price of such a card is less than USD1. I knpw because i have a lot of hotelier friends. So USD10 is blatant profiteering. No wonder they wouldn't return the money to me. Even when the facts are obvious. I got so angry i asked for the card back. they gave it back cos they rather keep the money (an acknowledgement they knew they had my money but just didn't want to give it back). Shame on you, Springs Hotel.

The Kharaa provides a great place for travelers to relax after a busy day. The Kharaa offers a pleasant stay in Ulaanbaatar for those traveling for business or leisure.With multiple attractions nearby including Ulan Bator Central Post Office, Sukhbaatar monument and Blue Sky Tower Residence, guests will find plenty to keep themselves occupied.When guests have some time on their hands they can make use of the onsite facilities.

We had a very comfortable and pleasant stay at the Holiday Inn UB during our visit to Mongolia in early June. Many thanks to the Front Desk Manager at the hotel who gave us a warm welcome and ensured we had a smooth check-in when we arrived. They gave us an excellent room on the 9th floor with great views of the city. The room was very clean and looked newly furnished. The wifi and water pressure worked very well, and the beds were very comfortable, especially after our long flight to UB. The hotel is centrally located near to the Gandeng Monastery area, and it's an easy 15 minute walk to nearby attractions like the State Dept Store and Shangri-la Mall. It was convenient to get food and necessities nearby from the 24hr convenience stores and many dining options nearby. There is also a very nice restaurant on the 2nd floor of the hotel, which serves very nice Mongolian and international dishes at an affordable price. The breakfast buffet is also held at the 2nd floor restaurant; with good choice of food and beverage. We (somewhat regrettably) checked out after 2 nights stay, to travel to the countryside, and left our luggage at the Front Desk/Concierge for safekeeping, which they did admirably. Thank you again Holiday Day Inn UB for the lovely stay and would love to return there on our next visit to UB.

I have traveled to many places far and wide, and NEVER expected to have one of the finest hotels I have every stayed in be in Mongolia! As part of my Mongolian Luxury Tours, I had THREE opportuinities to stay at the Blue Sky (arrival, return from Gobi desert, return from Western Mongolia) and each time was superb. The hotel is beautiful, and the rooms, service, and friendliness made each stay very wonderful and welcoming. You can not go wrong with this hotel. It is GREAT!!!

The place was clean and good accomodation. Loved the hotel and its decor along with the area to relax and enjoy breakfast. Really liked the breakfast and staff was very friendly and helpful. I would love to recommend this place.

I stayed in this hotel for 2 nights, checking in late on the first night and leaving very early in the morning off the second night. The room was very clean, spacious and comfortable with decent wifi. The staff were excellent - helpful and thoughtful. I would have no hesitation in recommending this hotel. If i am lucky enough to get back to Ulaanbaatar I will stay there again. There was one person in particular - the lady that worked the front desk on the night of Mar 7th into early morning Mar 8th (I didn't get her name unfortunately) - that stood out. She was an outstanding member of your staff and a wonderful ambassador for Ramada Hotels. Keep up the great work!

We arrived with a friend at the hotel on 10/29/22 at 7 am, we were tired after the train and even though the check-in was at 11 am, we were immediately settled by a beautiful girl at the reception. I really liked the room on the 7th floor, there are bottles of free water on the table, tea and coffee, shower accessories in the bathroom, everything is free and by the way is replenished every day. The room was also cleaned every day. Everything is standard in the room, two large beds, a tea table, a kettle, a refrigerator, a TV (by the way, there are many Russian-language channels), there is a safe, which is very convenient. For breakfast buffet, quite a variety of breakfasts, very friendly girls cook omelettes;) Very good soundproofing in the hotel, very quiet at night. What I want to especially note is that at the reception we met a girl named Miga, she speaks Russian very well, she quickly settled us on the first day. Miga and then helped us a lot on all issues. With excursions, with a taxi, with purchases of Medicines, products, and even where to buy something. She gave her personal phone number and of course we constantly used her kindness. She is a golden person, because she never refused, but suggested where it was cheaper and how it would be more convenient. Miga, just because of meeting you, I really want to come back to Mongolia, to your hotel. I recommend the hotel, value for money, well, excellent staff! Thanks for the hospitality;)

I stayed there over 7 nights. On the first day I arrived at 12 noon and the check-in time was 2.00 pm. After a 13 hour flight and car ride from the airport to the hotel I just wanted to get into the room and have a hot shower. Usually in all other cities and hotels in Asia, they would have allowed me to check in earlier if they had a room. In this case, they had a room but wanted to charge me the rate of 30% for that two hour stay. I paid for it as I was in no mood to argue over it and as my Mongolian business partners were with me and I did not want to cause a scene. The hotel toilet had a smell from the drainage pipe and they could not clear the smell even after I had complained. The service staff was generally pleasant although some of the restaurant staff need some further training. At the Chinese restaurant when I asked one of the waiter to change to a private room after being seated at the normal dining hall which was noisy, the waiter replied that he was busy. And asked me to go to the reception. Perhaps they are still a bit rough at the edges. Also, the 24 hour room service does not exist as is promoted in their brochure in the room. I had to go to the front desk and then I was directed to go to the coffee house to make my order. I asked why nobody picked up the 24 hour room service line and the front desk asked me what number I dialed. I replied 3222 as was in the brochure in the room and he told me it was 3150. I told him its 3222 as per the room brochure but he insisted it was 3150. I went back to my room to double check after placing the order at the coffee house and it was 3222 in the brochure. So either they have a wrong print or they have not updated with a new number. I was seated in the cafe many times and I noticed a gentleman who would go up to sign for a coffee at the cafe. I assumed he must be a senior staff of the hotel. If he was indeed a senior staff I thought he would be friendly enough to smile to the guests at the cafe and assume some if not all the guests are also guests of the hotel.

Bearing in mind that English is not one of their native languages (which was way better than my Mongolian to be sure) the staff was as helpful and patient as they could be with me. I stayed at the hotel for a week for business (in January, with -25'C weather - not my first choice!), and as it was close to my work place, it was ideal for me. Things I really liked were: the heated bathroom floors, the bath / shower options, the big towels, the comfort level of temperature in the rooms (I never felt cold in the hotel, which I was amazed about), the gym and the breakfast each day, and the staff bringing water whenever needed (the tap water is not considered potable). I took advantage of the airport pick-up and drop-off, as well as the drop-off to the work place, which was most convenient. I recommend this hotel to others considering staying here, if the location works for you.

1. The location of the hotel is good. It is very close to Sukhbaatar Square on foot. It is also convenient to eat nearby. There is an excellent balcony on the roof, which is great for watching the sunset. 2. After staying for three days, the room was not cleaned every day, but the room was not cleaned every day. I communicated with the guy at the front desk, and it was like a chicken-to-duck talk. Every time I did it well, every time I didn't clean it. Only the young lady spoke better English and could make arrangements immediately after communication. 3. There is breakfast in the restaurant on the 6th floor, the variety is average, and there are CU and gs25 downstairs which are very convenient.