Posted on Sep 24, 2026|Standard Room
Anonymous UserI have to be objective with all my reviews, and as such, I absolutely cannot recommend this place. For the same reason as you prospective guests, I booked because of its proximity to the airport, however, you do pay a premium for this when better hotels situated further away cost less, however, much like the viewers of this review I wanted somewhere to rest comfortably, and having seen the review score (there is absolutely no way this is a genuine 9+), I opted to stay.
Firstly, I have no serious qualms with the staff, though upon leaving my room at check-out one of the cleaning staff was filming me up close with her phone and upon-check-in the other staff member said that I wasn't to bring back women to the room (insane rudeness to insinuate a guest might bring back a **********!).
The room water stank of sewage and it was indeed contaminated as my skin was slimey and smelt after the shower which was cold (no hot water) and when I ”washed” my hands.
The worst part of this place (and I paid $17) was there not being a bed sheet/duvet. They only provided a blanket which definitely doesnt get washed daily and is therefore the same blanket that has been over multiple guest's bodies which is disgusting.
The breakfast they provided was nice though the ”coffee” in the room was undrinkable. The room as a whole was quite worn and dirty in places.
Pay for a taxi to the city centre and even after the return airport fare you'll pay the same for a better quality hotel.
I cannot recommend this place for the price.
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Price per night from:€11
Posted on Apr 26, 2025
Putri
The room is nice, clean and tidy, and the service is friendly. It's just that the facilities in the application are not in accordance with the original.
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Price per night from:€32
Posted on Jun 18, 2026
StevenAWe were looking for somewhere to stay in Bontang for a couple of nights. This was the only place that seemed to be available for the dates we wanted. Last time we were in Bontang was 21 years ago. The hotel is very much a sports resort/contractor accommodation type place. Bontang isn't really a tourist location hence the limited choices to stay. We were here for a particular reason so just needed a place to sleep while we were here. The best way to describe the hotel/rooms is 'typical Indonesian'. Everything worked but had seen better days shall we say. Didn't have any concerns regarding cleanliness or safety and the location is really pretty. It's a bit out of the way so you need your own transport or be prepared to pay the going rate for taxis etc. Breakfast is your usual Indonesian fare and there was plenty of variety. I wouldn't hesitate to stay again. Just one point to clarify, when I made the booking, it was stated that there isn't a front reception so phone ahead to establish how to check in beforehand. In practice, there IS a front reception, just as you would expect in any hotel, so there's no need to worry about what to do about checking in. If you arrived and there was nobody on the desk, someone would soon turn up once your presence was known. All staff that we came across were so polite and helpful. Nothing was too much trouble. We would have been happy to stay for longer if we had the time.
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Price per night from:€39
Posted on Oct 18, 2025|Superior Double Room - Three Pcs Laundry
Anonymous UserHotel was tired and staff are inexperienced in the hospitality industry.
Room: stayed on 8th floor. Pillows had strong sweat smell and looked like they havent been changed in a while.
Room decor was pretty basic with basic laminate flooring.
In the bathroom there was complimentary shower gel and shampoo but when the bottles were pressed, it was very watery and seemed like the staff had simply topped it up with regular water.
Room internet was also extremely poor and I gave up after half an hour of trying.
Breakfast was a big spread but not of high quality. The bubur was lumpy. Fried chicken was tasteless (possibly indicating being frozen for some time) and the chefs cooking the indomie simply threw the noodle cake into a half filled water bath and did not stir or monitor the cooking resulting in half cooked indomie.
Breakfast section also smelled like a massive cigarette factory as there were smoking sections.
Upside: Great location as part of a mall development.
There is a comfortable lounge in the lobby conducive to meetings and afternoon catchups.
Staff at the lobby lounge were very pleasant and efficient and went out of their way to clear our cups quickly and take new orders. Always smiling.
This hotel is a very stark contrast to the mercure semarang where we spent the previous night.
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Price per night from:€60
Posted on May 12, 2026
cai shan
The hotel feels a bit old, but it's still clean. There are plenty of restaurants to choose from nearby, as well as night market snacks and spa services, all at very affordable prices.
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Price per night from:€21
Posted on Mar 25, 2026|Superior Twin Room
Rusma SiadariThe hotel is very close to the airport and offers a free shuttle service for flights before 10 AM. The room is standard size with a complete set of bathroom amenities. The breakfast was a bit disappointing; the variety was minimal, and the taste definitely needs significant improvement.
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Price per night from:€27
Posted on Aug 28, 2026|Classic Room With 2 Single Beds
Juli3t_Travel In Asia⭐ Comfortable One-Night Stay in Berau
We stayed at Mercure Berau for one night after returning from our diving trip in Maratua. After spending several days around the islands, it was great to have a comfortable hotel where we could rest and recharge before continuing our journey home.
The room was clean, comfortable and spacious enough for a short stay. We especially appreciated having a proper hot shower and a comfortable bed after the diving trip. The hotel also made it easy for us to reorganise our luggage and get everything ready for our flights the following day.
We only had a short time in Berau, but the stay was smooth and relaxing. It’s a convenient option for travellers using Berau as the gateway to Maratua, Derawan and the surrounding islands.
A good place to spend the night before heading to the airport and flying back to Jakarta and Kuala Lumpur. Would stay here again for another Maratua diving trip! 🤿🌊✈️
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Price per night from:€30
Posted on Feb 16, 2026
Anonymous User
Great location for business trips, very strategic and easy to access. The room was clean and comfortable, perfect for resting after meetings. The staff were friendly and helpful throughout my stay. Amenities were sufficient and everything worked well. Overall, a pleasant and convenient stay for business travelers. Would definitely consider staying here again.
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Price per night from:€44
Posted on Jul 31, 2026|Superior Twin Room
Guest UserThe service was really friendly! The breakfast was super delicious! I had a great time with a friend staying here! The view through the window was beautiful, we could clearly see the city and the sea! I just wished the WiFi had better connectivity! But it was probably because I was on the 5th store, not sure! But overall it was great:)
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Price per night from:€15
Posted on Jun 25, 2025
Ludy.G
This is the cleanest, most modern hotel in Samarinda.
However, the restaurant's menu is quite limited, service at the lobby cafe is quite slow, and customer service is somewhat lacking.
For those who prioritize facilities, this hotel is highly recommended. For those who frequently utilize in-house services, the Mercure Hotel in downtown Samarinda may be a better option.
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Price per night from:€51